Cappel's Ace Hardware

Dirt Nassty

2024-03

Nice clean store, staff is usually pretty friendly and helpful. The problem I have is their prices are so inflated, literally everything is a good 5 or more dollars than the same exact thing down the street at Walmart. I was excited when this ace store opened here in town because I hated going to the other hardware store around the corner, that store was/is way overpriced as well and staff is very rude and extremely slow. Unfortunately this store is way overpriced the same exact way. I only go here when I'm in a rush and don't mind spending extra money on the same exact items I can get much cheaper walking thru Walmart or ordering off Amazon. I would compare these hardware stores to shopping at a "convenience store."

Becky Hammar

2024-02

I was looking for a garage door opener. I called the manufacturer while on Ace Hardware employee helped me locate what I needed; meanwhile the manufacturer could not confirm what I needed.Ace did great for me.

Kyle Newman

2024-01

Bought a Stihl attachment and asked if they price match which they said no and I was okay with that … came back 30 min later to return it because I found it cheaper and they said there’s no returns on stihl products no signs or mention of that anywhere will not be back to this location

Brandon Sudman

2024-01

Don’t go here if you want anything done somewhat fast. Cashiers slow, paint guy slow. Horrible

Thomas Selgrade

2024-04

Close to home and convenient. Has everything I need for home projects.

John Kerr

2023-05

Great customer service. Went in there looking for a tap. They didn’t have it in stock. Was browsing their Stihl equipment. Gentleman was extremely knowledgeable and helpful on their equipment and different things to do to prolong the life of my equipment. I will definitely be purchasing items from them when I am in the area.

Mati Chatham

2023-05

Great store to be a shopper, but terrible if you’re an employee. I recently left this store due to drama caused by another coworker that was newer than I was and the owner and manager sided with her when I didn’t start stuff, they don’t care about their employees at all and have no loyalty to those who work hard there. I moved to the norwalk store and was then let go for being sick. Terrible management and handling by owner🙄 Another employee I’m in contact with Aalto was just let go because of the same girl starting things with her.

Kathleen Mahoney

2023-05

Sales rep Joe was extremely helpful went out of his way to get me the information that I needed and I will be back to order the barbecue I was looking for

Frank Johnson

2022-05

Ace is the place with the not so helpful hardware folks. Asked about plumbing supplies beings I'm an electrician, and was pointed in the direction of the aisle. Then when I returned for the third time that day all I got was a oh your back again. What has happened to good customer service, guess I'm old school.

Justin Nostrala

2023-05

This store can’t get its registers programmed correctly. It’s an ok place but don’t try buying anything with your rewards card; it doesn’t work and the employees don’t know how to fix it. I tried calling the store owners at their store in Des Moines but they never returned my call. Was hoping this local place would work out but I’m sticking with Home Depot.

Doug Reynolds

2023-11

People are great, got everything I need.

Richard Schuler

2023-05

Glad we didn’t bother Joe lunch. Should have just went to Theissen’s or Home Depot. Not much help at this store.

Nina Wilson

2021-05

Usually just have to walk in and let them know what I need and they take me right to it. Very helpful. Limited selection though but haven't had a problem.

Brandy Thomason

2023-05

The staff here are always helpful and friendly. I almost always go to Ace, first, for any hardware related need.

Jen Hildreth

2021-05

Nice store, and helpful employees, but they are missing a "cat products" section... they have a dog🐕 section, and bird🐦 section, but NO Cat🐈 section!!?? Why??? 😾Asked an employee, and they said other customers have mentioned that as well, but they didn't know why. Strange....🤔

jeff hall

2023-10

Had key made & it worked fine. 🚴🏼‍♂️✌️😷

Darrin Lull

2022-05

Great place to shop. They had just what I was looking for. Staff is friendly and helpful.

Terry Richardson

2023-05

Wow, great service team! Fast friendly. They can find it, do it, or get it for you....fast.

Joshua Shields

2022-05

Clean and organized. Said grand opening but no "specials" other than grill guys out front..... sales would have been great to see

Richard Klein

2021-05

This is a clean new hardware store. The staff is friendly and they had everything I was looking for. The parking lot is a bit of a squeeze with some of the outdoor displays.

Joel Medina

2023-07

Love this place so much, I now work there!

James Tupper

2022-05

Always friendly and helpful. Plus they have a great knife sharpening system

Rose Knouse

2022-05

Nice people 👍Always asking if we needed 🙄 help finding what we are looking for

Scott Cretors

2021-05

Extremely helpful and knowledgeable about the tools and material needed for preventive maintenance on repair of drywall.

Denise Kalbus

2022-05

They have had everything I need when I need it. I am so glad I don't have to run all over town or to dsm

Brad Sinclair

2022-05

They are very helpful and have a little bit of everything.

Chad Mills

2023-05

Great knowledgeable staff, very helpful and efficient.

J St

2021-05

Pretty easy to find what you're looking for. Decent selection and prices.

Nick Vivone

2023-05

Staff is helpful and the selection of products is great

J St Ramblings

2023-05

Always a clean friendly and helpful place.