All Creatures Small Animal Hospital

Calvin Johnson

2024-03

The newly remodeled All Creatures Small is a fantastic space for your animal needs. Cleaner than a human hospital. The staff is committed to animal health. The doctors are knowledgeable and compassionate. The techs are well trained and experienced. I wouldn't trust anyone else with my animals.

K

2023-08

Seriously impressed with this vet clinic. Camille was determined to help us even though our pet’s case is confusing. She was thorough and I didn’t feel rushed when I kept asking her questions. Every employee I talked to on the phone- Ellie, Abby (I think), and Amy have huge hearts-you can just tell. They also gave us a price quote before going ahead with some things which is very appreciated, so you’re not surprised by the bill. They are very affordable. They even called a few days after our pets appt to check on her and how she’s doing. That right there is a caring, superb vet clinic. I feel very comfortable taking our pet back there. Thank you All Creatures Small.

Star Stines

2024-04

I took my cat butternut here a few months ago for stomach issues he’s 22 years old and he always had stomach problems . They did senior blood work, fecal sample, checked his ears, and gave me a dewormer just Incase . All of this was $200. I thought it was a pretty good deal . Not sure how much blood work usually is though . The vet I seen was awesome super kind and cared for butternut. They didn’t quite figure out what was wrong with him but the worm medicine helped him I think a little . The only reason I’m not giving it 5 stars is because my mom went here and got treated differently. Her dog had dental work done and her cat had a booster shot. They told her on the phone it was ok if she payed $200 . They failed to mention that visit wasn’t just going to be $200. It was $700. So they wouldn’t give her back the dog until she gave them her social security number and her credit card info and they were going to charge it monthly with a payment of $200 every month. My mom was really stressed cause she just put a dog down a few days before this and with corona virus she hasn’t had much money. The money on her card gets taken out by her landlord every month for rent so it really messed her up. She still intends to pay them but with cash. She ended up having to cancel her card because she would’ve lost her place to live if she payed this clinic that month. My mom’s a good person and she will pay you guys. She’s just very stressed recently and I really wish I was there with her when she went back to pick up her dog and cat .

Trace Griffin

2023-11

Have been family vet for over a decade. Camille is great at what she does and is very understanding of situations. I could not stress enough, however, the clear lack of motivation Angelic and Karen have. My and myself went for a pre-surgery check up to evaluate what needed to be done, Angelic was trying to push me out of the room the second she walked in. I asked her to look over my dog and examine a bump on her shoulder, and without even looking at her or examining said "Its probably nothing." I insisted she look at the bump, and this could not have been more inconvenient for her. After each follow up question she kept walking to leave the room before abruptly stopping, giving a short answer, and then attempting to leave again. Her nurse Abby, however, was incredibly nice and was more than happy to sit down and give me answers, or find them for me. I had my dog spayed almost 2 months ago, Karen over charged me almost $100 which she would not fix until a nurse came to look at the bill and told her how wrong she was. Within 3 weeks of constant calling because of the lack of information given, I was told by Karen at the front desk that I would need to send pictures to their email to be reviewed to determine if my dog was needed back for additional care. Afterwards calling at least 5 more times within 2 weeks was told that, again by Karen, that if I sent an email, then they would notify me when they saw it. Calling again today, Libby answered and notified me very kindly that pictures for review were to be texted to their phone. Once reviewed, Angelic told me that they were never notified of emails to watch for and that I would have to pay again for my dog to be put under to fix her suture reaction, something I was never notified the risks of in the first place. After arguing and telling them I refused to pay anything else to fix their 2 months of mistakes I was finally told that they would do it at no extra charge, but they would be putting her under and would once again need another recovery time of 10 days. I swear if there was a way for Camille to be in 10 places at once, I'd take my dog every day if just to say hi, but with people like Angelic and Karen and their horrible attitudes and blatant lack of willingness to work with customers and pets. I'll be looking elsewhere for any future vet visits. It is shocking how two people can ruin one place with so many wonderful nurses and vet techs.

Jessica Coy

2023-05

Yesterday our poor boy was seizing and having trouble breathing, we called the office to see if they were open and that we had an emergency and our dog needed to be seen asap. They refused us because our dogs aren't normal patients with them. Told us they wouldn't help and to try somewhere else. He ended up passing away on our way to Des Moines. I am soooooo disappointed and hurt that a business, who's main job is to help animals, refused to help one who was in desperate need.I am not going to sit here and bash the company further, because for their normal patients they may be fine, but our experience and the cold uncaring treatment will forever stick with us....

Megan Rapp

2020-05

I have had dogs for the past 12 years and have lived all over the Midwest. I have never loved and trusted a vet office like I do All Creatures Small. I love that their focus is quality of life over quanity. We have 8 dogs and their prices are very reasonable, they have never been pushy about added services or products. One of my dogs has anxiety and she actually loves everyone at this office....so that should tell you everything you need to know!

Mary Brown

2020-05

All creatures small is the most compassionate veterinarian that I have ever visited. They are professional and provide excellent care for my Redbone Coonhound, Daisy. Several months ago I had to put down my 13-year-old Border Collie, Mandi. Because I have Parkinson’s I was unable to physically lift her to carry her into the vet. They came to the house and helped me get through the most excruciating moments of my life. They were very loving and sensitive. I would highly recommend this clinic to take care of your sweet animals. Thank you to all who have helped me through good and bad times. You are the best!

Shanna Keller

2017-05

Took my guinea pig in after an unfortunate encounter with my dog. He wasn't using his back legs. The vet was amazing, gave me a prescription with instructions and sent us on our way. Got me in the same day I called even as a new customer. And then called me Monday to see how my little guy was doing. I will definitely be recommending them to all of my friends with small creatures!

kellie B

2018-05

My cat is an outdoor cat and in an effort to help control the pet population I decided to bring her in to get spayed and a rabies shot. Since she is an outdoor cat she is spends 90% of her life hunting for food she also probably spends a fair amount of time fighting with the regular strays that come around our property. This is why I was more than a little upset at the fact that they cut my cat's nails off while she was there!!? I informed them that she was an outdoor cat so you would think that they would know not to take away her only defense for living outside. In the end she made it through the surgery and seems to be doing well although I do feel like they were a bit overpriced. But in the end, she's alive and that's all that really matters.Update: it's almost like she has a hernia under her incision. Going to call them tomorrow. Kinda worried.

Rachel Ankrum

2018-05

Not my regular vet but I had a Saturday morning dog emergency. Without any hesitation they told me to bring her in, they'd check her out between appointments. But there was no waiting - they got to her right away. AND they followed up with me the next Monday. Great care and affordable! They're now my regular vet.

Karen Boeding

2019-05

Never go to this clinic if you are considering surgery. We took Smokey, our very healthy cat to the clinic to have his teeth cleaned and check other teeth for decay because his breath smelled bad and one of his teeth had fallen out. They pulled 8 teeth and did not give him antibiotics before or after the surgery. 3 days later he is gasping for air. We took him back and they put him on oxygen and took an x-ray. The vet said we could take him to the er in Des Moines, give him medication or euthanize him. We decided on medication which was antibiotics. He recovered until 3 weeks later he was gasping for air again. We did not take him back there, but went to the other clinic in town. They were much more caring and compassionate than the people at All Creatures Small. They tried everything to save Smokey but he grew weaker and weaker until we had to put him to sleep. Because of All Creatures Small's negligence in administering antibiotics we lost our beloved Smokey. I would highly recommend you not have surgery done at this clinic. We will never go back to this clinic.

Jennifer May

2020-05

Very prompt and they really care! I had to call the emergency vet for my cat because we were worried his urinary tract was blocked. We called at 845 pm and left a message. Within 5 mins the vet called back and discussed the symptoms and options with us. She was great and was willing to come in with in 15 mins of the call to help us out. Our cat stayed the night and was ok the next few days! Greatly appreciated!

Kelsey Michael

2020-05

Took my German Shepherd and Belgian Malinois in to see Dr. Acorn and was very happy with the level of care they received. Dr. Acorn was very knowledgeable and patient with my dogs. The office staff was friendly and efficient as well. I highly recommend.

Marlon MORMANN

2021-05

Had a cat that would not stop itching. FLEAS! Yikes. They gave me everything I needed in just one $40 visit. The supplies were expensive but it was worth every penny. Thanks to the lovely women at this Animal Clinic.

Lacey Skalicky

2014-05

We've used three vets in my lifetime of having pets - a small vet in Granger, Avondale in Des Moines, and now All Creatures Small in Indianola. My Babyboy Tank got a stick in the eye, and ACS flushed it out and treated him, and he looks a 100% better. What I like about this clinic is that they explain what they're going to do, and I get to select any optional items - chem or heme blood work or both, which anesthesia to use, etc. with prices disclosed. So far, I find the prices to be much more reasonable than Avondale, who only wanted to manipulate his hips and pitch expensive surgeries to correct his slight hip dysplasia. ACS has very nice, professional, useful people. I really appreciate what they do.

Emily R

2020-05

I don't know what I would do without them. They are there for my dog and of my two cats whenever I need them. Very helpful and knowledgeable. And very fair in price. To anybody with pets in the family head to All Creatures Small!

Floyd Taber

2014-05

I have been using them for as long as I can remember. They are simply the best. They care for your animals better than you. They are kind caring and very understanding people. I think they get attached to are pets as much as we do.Floyd

Roger Moore

2019-05

GREAT vet! Been going there 17 years through at least 7 pets and thanks to them they have all lived long happy lives. Caring and economical too.

Peg Halterman

2015-05

I have had and do have several pets that have gone to All Creatures Small. The vets and staff go over and above caring for them. I would recommend All Creatures Small to friends and family.

A.J. Bentley

2023-07

They used to be a great vet clinic. Now, they never answer their phone. It's time for me to look for a new vet.

Ida Jones

2016-05

Thay WERE our vet until they killed my 2 16 month old dogs after neuter surgery. They are incompetent and uncaring. She couldn't even be bothered to say she was sorry about killing them.

Bill Murphy

2020-05

Thank you for taking such good care of our pets. And thank you for being so compassionate and caring when we have to put them down with dignity. Bless you all.

Good Shepherd

2017-05

We have taken many animals there for several years. Excellent clinic. Very caring vets and staff and also practical and cost conscious.

Michael Schoonover

2015-05

Great vet. I have a dog and 3 cats. They've taken great care of my pets when we've had an issue.

Michelle B

2020-05

I will in the future be bringing my fur baby's here. Affordable and everyone was so kind and Amazing when I had to put my fur baby Simba to sleep.

jeff hall

2023-10

Friendly caring employees. Critter lovers ♥️. 🚴🏼‍♂️✌️😷

T P

2017-05

They genuinely care about your fur baby or babies as much as you do! Forever grateful for their services and compassion!!

Angie Vest

2015-05

This is my vet. I love staying here. I think the staff is the greatest! I would recommend to any dog!

Amanda Adams

2022-05

Very helpful with handling multiple animals and fitting my dog with a leash.

The Iowa Archer

2023-07

Great staff.