Greens Appliance, Heating & Cooling

4.9 (2025)

3400 SE Crossroads Dr Suite 100, Grimes, IA 50111
(515) 534-1329
greensahc.com

Claimed
HVAC contractor
Appliance store
Heating contractor

From the business

  • Identifies as veteran-owned

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kendall Arkema

2024-03

We recently had our washer stop working. We went to Green’s for help, they helped us understand it would be more cost efficient to purchase a new unit than spend money on unit at the end of its lifecycle.We met with experienced sales staff who helped us find the best unit for our family and budget. Green’s was able to install the unit in less than 24 hours. The install staff were highly professional, courteous, knowledgeable, and able to answer all questions we had. They even readjusted our butcher block to fit the new units.If you need help with your appliances, new or old, I would give Green’s a call; their integrity, customer service, and professionalism is unmatched.

Heather Steding

2024-04

We chose Greens because of the other positive reviews and I’m so glad we did! We were able to make an appointment and get in the same week, the cost for the repair was very reasonable, but the best part was the technician! He was great! Respectful of our time- arrived when he said he would be there, knowledgeable and got the job done! We will recommend Greens and definitely use them in the future for any repairs!

Alaina Cawthon

2024-04

Our washer unexpectedly started leaking. A friend recommended Greens. We were able to book an appointment last night for this morning. We received a text message this morning with a photo of the technician and a little summary about them. As a woman, home alone with a new baby, I really appreciated it and have never seen another company do that. I knew exactly who was showing up at my door. Paul was really outstanding. Very kind, personable, and professional. He took his time diagnosing the issue with our washer, repairing it, and explaining the issue to me in a way I understood. He is truly top notch and I will definitely use Greens again in the future.

Manda G

2024-04

Brandon came out and helped explain proper maintenance/ how the membership works/ and suggested some improvements. He did a great job at offering services without being pushy. The work I originally scheduled was completed timely and efficiently. It was nice to have a conversation with him as well, a great guy all around!

Andrew “AJ” Vaske

2024-04

Brady was friendly and very knowledgeable. He had the issue diagnosed and a new part installed in about 20 minutes. Only reason for 4 starts instead of 5 is because I asked how long it would take to install an outdoor temperature sensor I had for my whole home humidifier since he was already onsite. He said no time as there were extra unused wires in side the air conditioner that ran back to the furnace. I said sweet so I had him do it. Since he said no time, in my mind that meant I wouldn't be charged since time=money. Come time to pay and I was charged for that. But other than that the communication on arrival and time to diagnose and repair was phenomenal. Will definitely be using them again in the future for any of my HVAC needs.

Scott Arneson

2024-04

We recently had our refrigerator replaced and the team from Green Appliances were outstanding! The service team (Paul) was very responsive and knowledgeable about issues we had with our old refrigerator. Sales team (Nick) was very helpful and knowledgeable about products and provided the best choice and price for us. The Delivery team (Keegan) was prompt and professional with removal of our old refrigerator and installation of our new one. I would highly recommend Green Appliance for your home appliance needs!

Beth Hahn

2024-04

Greens has been an excellent experience for me. They helped me out with a problem with my washers water pressure and then we bought a hot water heater from them. They were even able to install it the same day! Everyone was super friendly and answered all my questions that I had about price's. I highly recommend them.

Salowa Deemer

2024-05

Mike was amazing! He was so good at explaining everything he did to my dryer. He also recommended an air purifier for our home. I am 100% grateful for all he did. Thank you! Excellent service 5 Stars for sure!!

Brian Green

2024-05

Mike was very friendly and professional. He fixed our dishwasher and was happy to explain the problem and how to prevent further issues in the future. He was very knowledgeable in his field and efficient while completing the job. I was very happy with his service and would highly recommend him.

Megan Ostermann

2024-04

Had Jackson as our technician today! Submitted the request online for the appointment and appreciated all the timing notices of his arrival. They even provided a little biography of him along with his picture. Not only was he extremely professional and knowledgeable, he was EARLY. He diagnosed the issue immediately, provided quotes to fix, and unfortunately my dryer was from 2005 so I have decided with a few hundred dollars difference I will just purchase a new one. THANK YOU and highly recommend!

Tanya Tanyag

2023-11

We use Greens for maintenance and repairs for years now. Unfortunately, our furnace and AC unit are 21 years old and not worth repairing anymore.They recently installed our new furnace, AC, water heater system and we are very satisfied with their work. They have a courteous team…from the representative that answers the phone, to Mark G. our usual maintenance guy, to Joey P. in sales and to Jesse H. and crew (kudos) who installed all 3 systems nonstop and finished by end of day. Jesse answered all our questions we have and very satisfied with their work. I highly recommend Greens for their exceptional work and professionalism!Services: HVAC system maintenance, A/C system maintenance, Heating system installation, Install thermostat, Install AC, Heating system maintenance, Thermostat installation

Michelle Lorber

2024-04

It's like my 3 year old just knew we needed a visit from an amazing technician! If she didn't decide to throw some dirt down the exhaust of our furnace we would have never had such amazing adult interaction. Seriously though one of the best experiences everytime we have anyone from Greens come by! Would definitely 10 out of 10 recommend!

Nicole Martin

2024-04

Julian was amazing! Knowledgeable, honest, helpful, professional and friendly. I felt as though he was able to provide me with the information and expertise I needed to make the best decision for the repair/replacement of my appliance.

mike Sarnecki

2024-04

They were very professional arriving when they said they would. Talking with them while they worked and found out we both know someone from my work place. The whole experience was very helpful in that they explained there maintenance program. I will definitely use Greens again and ask for and recommend Mike Peterson. Thanks again.

Joshua Chambers

2024-04

Mike did an amazing job servicing our dishwasher today! He was professional and completed the work in a timely fashion! He provided additional service by going above and beyond to make sure we had the correct parts needed to get the dishwasher fixed! I highly recommend Mike from Greens Appliance, Heating and Cooling to perform any services needed!

Tasha Ayers

2024-04

Julian did a great job. He was able to identify the issue and gave me some good options for how I should fix or replace my appliance. The company seems very friendly and makes sure that you feel comfortable the whole process from phone to visit.

Crystal Simler

2024-02

Mike P. did a fantastic job assessing and correcting the issues with my washer/dryer. He was polite and friendly and kept our place clean during the work. He gave me information on the maintenance program without being pushy and provided the type of customer service that many companies have forgotten about. Highly recommended!

Nancy Vieth

2024-04

I just had a very knowledgeable and friendly serviceman take a look at my dishwasher. Mike Pederson did an excellent job of keeping me informed of what he was doing the entire time he was here. He educated me on how to keep my dishwasher clean and running. I highly recommend him to anyone who needs work done on their appliances!

Yolanda Obayagbonna

2024-04

Mike was great! He was very professional and yet personable at the same time. He knew what was wrong with the refrigerator within a minute of being here! He fixed the problem and explain the situation to me as well. He went above and beyond my expectations! He is the GO TO guy in his field! Highly recommended!!!

Carol Ingram

2023-12

We had not used Greens before last week. We needed service on on our KitchenAid fridge/ice maker and Mike was able get the part and fix it within one visit. He was extremely knowledgeable and made sure everything was tested and working properly.We also needed a furnace tuneup so were able to schedule both appointments with one phone call. Mark did the tuneup and he was great at explaining what he found. We learned what we suspected…it was time to replace our 20 year old Lennox system.Within an hour, Joey was here to provide a thorough estimate. He provided tons of information and was never pushy. Based on some timely incentives, we had a new system installed within two days. We chose a Lennox Elite mid-series system and added a humidifier, UV air purifier and surge protector.Jesse and Dylan arrived right on time (Friday 8:00 am) and finished by 2:00. They worked well as a team and were friendly and professional. They left no mess and the new equipment looks and works great.On Sunday we had a strange leak at the water shut off valve for the humidifier. I called, thinking I would leave a message and get something scheduled on Monday. Nope! Someone answered the phone and told us a technician was finishing at another home and was on the way. On a Sunday! Mark was able to make the repair quickly. It was some freak flaw in the valve and nobody’s fault.We rarely leave reviews, but our experience with this company has been truly amazing. We are now on Greens’ maintenance plan, so our equipment (as well as our appliances) will get regular tuneups. We feel confident with the Lennox products made in Iowa, and in the excellent service provided by Greens. Thank you to everyone at Greens!

Misty Raccuglia

2024-01

Had Nick and Zack come out, and check my system. They were fast to figure out our situation and had estimates for a new system. Very happy with how professional they were. We also had Mark come out and check our appliances very efficient.Curtis and his team came out and installed our new system very quickly, and it's easy-to-use very professional. Within two days they had it checked out an estimate and completely installed. We also had Seth come out and clean our ducts very informative and professional had the job done faster than I expected.

Bill Claman

2024-04

We were very impressed with how polite Mike and Brian were when they came out to diagnose our non-working refrigerator and freezer. And also very impressed with how quickly they came to the conclusion of what was wrong.They spoke with our home warranty company and made sure they had all of the details necessary to make their decision.**** UPDATE: the new fridge showed up today and installation was smooth and quick. Thanks Keegan!

Gerald Falta

2024-04

Greens Appliance, Heating & Cooling and tech Mike did a great job of getting our frig back in service quickly. He even went to a parts distributor to get a needed part. I recommended Greens for all your appliance repairs.

Nathan Dahlhauser

2024-02

Green’s was awesome. I had a fridge and freezer that weren’t cooling , and called 4 other appliance repair companies who all were booked up for a full week. I called Green’s and they were also booked up, but the scheduler double checked with their dispatcher to see if anything was available that wasn’t showing on the scheduler, and she managed to get someone out to is the next morning. They came, checked everything out and determined that the unit was bad, but also checked everything else I had questions on, like the furnace, water heater, AC, etc. I signed up for their membership program on the spot, because Mike and Dylan were so friendly, kind, knowledgeable, and helpful. I look forward to doing business with them again. Incredibly pleased with the experience.

Leslie Ann

2024-04

Our oven wasn’t working and Josh came out last week and had to order a part. While he was here we joined Greene’s membership club for our furnace, A/C and appliances! Josh came back out today and installed the part on our stove.We are extremely impressed with Greene’s professionalism and Josh’s knowledge and kindness!We would highly recommend Greene’s!

BobbiJo Wolfe

2024-02

I recently had the pleasure of hiring Green's for a service call, and I am beyond impressed with the level of professionalism and expertise they demonstrated.Jackson, the young professional who serviced my furnace, arrived promptly and was not only courteous but also extremely knowledgeable. He took the time to explain the issues, ensuring I understood the necessary repairs.What truly stood out was Jackson's attention to detail and commitment to resolving the problem efficiently. It's refreshing to see a young professional so dedicated to their craft. Well done with the training if this fine young gentleman.

sue lande

2024-04

Called Green Appliance for service on refrigerator ice maker and garage disposal which stopped working. They sent Paul out the next morning and he replaced and repaired both units quickly and efficiently. Knew exactly the problem and had parts on hand. So happy! Paul was kind and respectful. Thank you Paul and Green for your quick response and service!

Steve Dippold

2024-04

Quest was very nice and talented and was able to make the repair to my dishwasher with no problems. He then tested the unit and answered all my questions. He comes highly recommended.

Adorbia

2024-04

Josh was very helpful in determining what was wrong with my current fridge, told me an office person would be in contact soon to discuss a new fridge because mine died. Within 15 minutes I had a call. Super friendly and helpful. 10/10 recommend for appliance repair needs.

Racheal Olinga

2024-04

Nick Shoemaker was amazing, he did his work excellently. He explained to us how we ought to use our appliances clearly and in an understandable accent. He also helped us to sign up to the monthly policy. Thank you Sir, we are grateful 🙏

Opening Hours

Monday 7 AM-8 PM
Tuesday 7 AM-8 PM
Wednesday 7 AM-8 PM
Thursday 7 AM-8 PM
Friday 7 AM-8 PM
Saturday 7 AM-8 PM
Sunday 7 AM-8 PM

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