4.4 (32)
2250 E 1st St Suite 200, Grimes, IA 50111
(515) 986-3590
civplus.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mary Wilson
2024-03
Brian at the Grimes store is #1! He found my husband a replacement device for one of his that we thought could not be found anywhere. We shop there often and he typically remembers our "usuals". Today he forgot to include the extra pods for my new device, so he delivered them to me after work! I have worked in a service industry for over 30 years and as a manager, I would be proud if my employees treated all our customers like Brian treats the customers at the Grimes store. Kudos to him for going the extra mile!
Kelsey Savolainen
2024-04
Gotta say, even when we might be closer to a different vape shop, we make a point to go to CIV! I’ve been a customer for over five years now, and during that time I have never had a poor experience - their staff are 100% the reason this place is unique.When first transitioning away from cigarettes I had a LOT of questions about the different mods, juices, tanks, coils - everything. They were always very good natured, answered every question I had, often providing insights and recommendations based on their own experience and feedback from their customers.I’ve noticed the staff go above and beyond, going so far as setting aside one or two of my typical flavors when they know they’ll be seeing me soon, and keeping me posted on when their next shipment in would be if they happen to be out of stock (rarely happens).The past few months I’ve been exploring some of the Delta9 products to help with anxiety and pain management - I was super leery at first, worried about impacting my cognition and ability to do, well, normal adult functions. They have never made me feel ignorant, again always very informative regarding legality, potential effects, customer reviews etc.As long as I am vaping, they’ll have a customer.
Randy Wilson
2024-03
Brian was very helpful and knowledgeable. Went in to replace a device that they no longer carry (had it for a long time). Brian figured out what would be a good choice for a new one. And I will have to say the new one is probably better then my old reliable one. So hat's off to Brian
Tammy Tegtmeier
2024-01
Staff are always helpful. But I’ve bought too many cartridges that have been bad and I’ve never been offered a refund. When I suggested they reimbursed they disregarded me.
Justin Vitiritto
2024-03
Brian was super helpful and nice I would recommend this store to anyone, perfect experience
Del Jones
2024-04
Staff very knowledgeable and fair prices 👏 👍
Annie Lamb
2023-11
I purchased 2 bottles of juice and 1 package of pods. The mgr did not put the pods in my bag. When I called, the mgr said he knows the pods where in the bag. I will never go back to Central Iowa Vape. The mgr offered no resolution. I will be going to other vape store in Grimes from now on.
Lindsey Houchin
2023-08
The quality of the disposable vapes has been declining I’ve noticed. Check your purchase before leaving the lot because I’ve experienced an increase in dead vapes as well as incorrect chargers and chargers missing completely from the box.
Alexandra Empey
2024-03
Brian was so helpful! Great service!
Bob Bahh
2024-04
Great store, Brian was very helpful
Josh Spain
2023-05
I had a great experience here knowledgeable staff members helped me and my wife make good selections in products Spin Saturday was also fun see ya next time guys!
Ken Roberts
2019-05
Great service, knowledgeable staff and friendly smiles! Oh, and the Drag 2 I bought for myself and the Drag Mini my wife picked out are AWESOME! Stop in today if you need help finding the right device and juice to get you off of the stinkies!
james moulton
2019-05
This store rocks, brand new right off the interstate very fun friendly people at this location. They have everything you need to kick that smoking habit you've tried to beat on your own. Do yourself a favor, stop in and see these professional people at CIV!!!
Meagan Deluna
2023-05
Always such an awesome time when I come in especially josh so funny! Awesome place awesome employees
Jonathan Woodley
2021-05
Knowledgeable staff, great selection, average pricing. Maybe 5-10 dollars more than buying direct from manufactures. But really friendly staff.
Robert Ross
2022-05
Love this place. Knowledgeable and friendly employees keeps me coming back. Oh and they have an awesome selection of liquids.
Josh Bonney
2019-05
Love this place! Such an amazingly large selection of products. Staff knows what they are talking about. It has become my favorite place and the only place I go to get my products.
Tyler Hackett
2021-05
Super friendly staff that can help you quit smoking. They have great selection of e liquid too!
Kelsie J (stkelsiej)
2022-05
Knowledgeable staff, decent prices.
Nathan
2021-05
Great knowledge, great staff, and most importantly, GREAT JUICE!!!!
| Monday | 10 AM-8 PM |
|---|---|
| Tuesday | 10 AM-8 PM |
| Wednesday | 10 AM-8 PM |
| Thursday | 10 AM-8 PM |
| Friday | 10 AM-8 PM |
| Saturday | 10 AM-8 PM |
| Sunday | 12-5 PM |
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