Willis Chevrolet Of Granger

Dunker

2024-04

Had a fantastic experience working with Ryan Meyer getting into my new Fiesta! He was very helpful finding a solid budget and working with what I needed. He shot me straight and did not try to oversell or put me in something I couldn’t afford. He worked out a great deal and everything went so smooth! Could not be happier with my experience with Willis and Ryan. The financial team was great and smooth to work with too! Definitely recommending them to everyone looking for a vehicle!

Brett Kurth

2024-04

Willis Chevrolet got my truck in right away. Everybody was great they explained what was done to my vehicle under recall/warranty and explained what they did not under warranty. The also gave me a estimate before the work began.Thanks to Darcy H , and all the guys in service,and the guys in parts for the best dealer experience! 5 stars 🌟🌟🌟 🌟 🌟

Marsha Larson

2024-04

Once in a long while you meet folks that are exceptional at what they do, from knowledge to attitude to customer service. This special team of people can make a regular, everyday business experience seem magical because it is so seamless and effortless. Whether you want to buy new or used, go to Willis Chevy in Granger and.see how enjoyable buying a vehicle CAN be. They are some of the best in the business.

Nathan McGregor

2023-11

I live in Texas and just bought a truck from Willis and had it delivered. The entire process was about as smooth as I could possibly imagine it being. Bernardo and Nick were very helpful and accommodating. 10/10 experience across the board, thanks guys!

RON WALDO

2024-04

We bought a new blazer rs in november 2023 from Willis Chevrolet. Then with only 4,000 miles it was totaled..Willis Chevrolet handled the process from the body shop to helping us locate a replacement vehicle which they did not have in stock. Somehow they came up with the blazer we wanted and made the process as simple as anyone could ask for...Willis will always be our first choice in the future! They went above and beyond for us!!

Robert Anderson

2023-12

This was the best car buying experience my wife and I have had over the 9 cars we have purchased through the metro. The entire process was exceptional from start to finish and I believe the staff Ryan, Nick, and Austin was what made the experience. To start Ryan had our desired car ready to drive right when we arrived, to which he handed us the keys and asked if we had any questions. I appreciated being able to test drive without sales in the car so we could experience the car without being talked to. When we returned we were greeted by Ryan and he was was eager to help us with any questions to which Ryan was knowledgeable of the car features. Then comes the numbers part with Nick, this process was very transparent. The numbers discussion was clear and understandable as a seller of a trade and buyer of a new car the transparency made us feel we they wanted us as a customer for life vs getting taken advantage of with long drawn out sales negotiation tactics. This entire process would have taken 1.5 hrs in and out from test drive to off the lot, then came the next part, as we had to head home to pick up kids and get trade paperwork as we didn't expect to move so quicky. The staff stayed late so we could drive away in our new car. Our experience with Austin, to finalize the deal explained everything thoroughly and was very flexible when any barriers arose. During this time our kids where being entertained by Nick so Austin could help us. Again, I cannot be thankful enough for this experience. Thank you Ryan, Nick, and Austin.

Ann Wiedenfeld

2024-02

Great facility starting with the ability to drive into the garage and immediately see your advisor. Mine is Mr Nelson. Nice waiting room and provided the option to text my advisor. Service was done well and I departed smiling.

Doug W

2023-11

Ross assisted me with purchasing a replacement vehicle, great person to work with & speak to, made the transaction easy and seamless with him being my first point of contact. Austin & Charlie were part of the team that I worked with on financing, smooth process. Can't forget Leslie smiling and helping with contacting internal Staff as needed. When I took delivery of my vehicle it was extremely clean, not one area was untouched. What a great Team to work with at Willis Chevrolet. My thanks to each individual who was involved from start to finish, including those that were working behind the scenes.

Anthony Canania

2023-07

BEST CAR BUYING EXPERIENCE EVER! I can’t say enough good things about Willis Chevrolet of Granger. Brad Bauman was our salesman. A TRUE PROFESSIONAL! If you’re in the market for a new or used vehicle, look no further. I was treated fairly, with respect, and everyone at the dealership exceeded all of my expectations; a true red carpet experience. If you’re tired of pushy car salesmen, getting treated like everyone is doing you a favor, and feeling ripped off in the end… do yourself a favor and go see Brad and all the wonderful people at Willis Chevrolet. Even the finance manager, Austin Parks, was a pleasure to work with This has completely rewritten what I think about buying a vehicle. Thank you to everyone at the dealership for such an amazing show of gratitude & appreciation.

Larry Anderson

2024-03

I’m never sure if Willis follows Chevrolet’s guidance on items to check at each service visit. On 3/2, the advisor admitted that “some technicians have other ideas on what to do”. Nonsense, they all should follow the manufacturer’s guidance. That is the reason I bring my Chevy to the dealer. Once, I had to replace a U Joint because technicians at a quick lube place didn’t know there was a grease zerk on it. I’ve taken vehicles to a dealer since then. The situation at Willis makes me wonder if that’s still a good idea. Willis: get this problem straightened out, or you’ll lose me as a customer.

John Burtch

2024-03

The Granger dealership has been friendly and helpful so giving them 5 stars, because they have done all they can to help, but Waukee and Wes Des Moines experiences I give 1 star to. I appreciate Granger service personally seeing what expenses GM is willing to cover for 3 of the 4 issues I’ve had in the last year. However I have been very displeased with the customer service of management at Waukee where I purchased the vehicle as well as with Willis upper management. Within one year of purchasing an initially 35000 mile, 2019 Chevy Trax I have had 4 significant repairs totaling $2700, including a $1700 repair just outside of 30 day coverage window, and with no attempt to my knowledge to see if GM would cover any part of the expense, being repaired at the West Des Moines location. I could not afford extended coverage when purchasing the vehicle and I have never had to spend any money on repairs for the two other vehicles I have bought with similar miles within the first 3-5 years of owning them. Waukee management has not returned my calls after leaving multiple messages for them and has never spoken to me directly when I have visited their location. And Willis upper management has not responded to my last two emails after initially emailing me that they would try and help me find a solution. I don’t know why they haven’t responded, but I have been nothing but polite and professional with my attempts to contact them simply asking if there are any options, such as an increased trade in value regarding the unusually high expenses I’ve faced with this vehicle in such a short amount of time. To date the only help that has been offered outside the costs GM has covered through Granger’s checking, is a standard trade in value, and a waved diagnostic fee for two of my four repairs, which I am grateful for, but when considering the expenses I have had, it has been very little help in my opinion.

J Math

2024-01

I’d been researching pick-up trucks for several weeks to determine what to buy. Upon stopping in Willis Chevrolet in Granger I spoke with Bernardo Pantoja and Nic Alex. They were very knowledgeable and professional.They put together the best price I have seen on these trucks so I bought one that day. Austin Parks found me a great financing rate and affordable extended warranty. I’m very happy with this process and the truck itself. Willis is a great place to buy a vehicle.

Derrick Marks

2023-05

I’ve had two great experiences with Willis automotive. They purchased a vehicle from me in 2022, they were fair on purchase price as well as coming to pick up the vehicle and transition of funds.It came full beginning of this year when I was on the search for a truck. It just so happened Willis had exactly what I was looking for at an extremely competitive price.I worked with Brad out of Willis Chevrolet, he was more than helpful and went above and beyond making sure I had any information I needed since I was buying almost sight unseen, I live 5 hours from dealership.There was no pressure sales, only giving me any answers to questions I had about the vehicle. Brad set the standard for car sales.I also wanted An extended warranty, they did what they could to meet a quote I found online and worked with me to get the best deal.Hopefully your experience is as great as mine with Willis.

Andrew Senner

2024-02

I bought my Blazer back in '21, and Ross Marshall was my sales rep for Willis of Granger. It was hard to find stock back then due to the computer chip issue, so this was the 3rd of 4th place I looked. They were able to get me the sub-model that I wanted (RS). Everything went great in the sale and they had my vehicle wrapped with ppf. I've got about 78k miles on it now and it's purring like a kitten.Ross worked with me personally during the sales process and wrap installation and I was extremely satisfied with everything.Currently, I'm trying to get an issue with my extended warranty resolved and he's already moving mountains to figure it out for me.This guy deserves a medal. This isn't the first time I've had to contact him for help with my vehicle, after the sale was finished and he collected his cut. (by now for sure) Yet he's still, and has been since day one, willing to work with me to get my questions answered and my issues resolved. (even out of state! I moved to Michigan!)I could understand maybe a couple times post-sale, to show the customer you care, or even five or six times, just to go the extra mile. This guy went the extra STATE, not just the extra mile.I swear he's gotta mumble under his breath, "jeeze, this guy again.." (Lol, I'm kidding he's too nice to do that.) every time I call him or text him. For this, he deserves recognition by everyone for an outstanding job well done. I see a future president of sales in the making. 😎😀Let's give a shout out to Ross Marshall, VIP Employee of the Decade (in my opinion).In all seriousness, thank you so much for your help and I hope you get 365 sales this year.Everyone, go to Willis Chevrolet of Granger and ask for Ross Marshall. A+ highly recommended.Regards,-Andrew

mike harris

2024-04

No problems, was a simple service appointment oil change etc..Prices go up every time,,but they probably can't control that I hope.

Judy Leitzke

2024-04

eVERYTHING WENT SMOOTH with the lease change all at Granger were wonderful - Manager Nick -Sales Bernardo top of the Auto Business. I will go back. Thank all of you soooo Much.Judy Leizke

Becky Montgomery

2024-04

Everyone was extremely friendly and very nice. You did an excellent job in my car and I’m very happy!

Michael Hunt

2023-11

Always a top notch experience.. the guys in the service department are always on top of everything your vehicle needs and doesn’t need. They don’t try and up sale every part like most places do. Adam, John and Cyndi are awesome!!! Oh, better not forget Darcy…

Brett Zeller

2023-07

Had a great experience with Willis Chevy and my salesman, Michael Hunt. They were completely transparent and straightforward throughout the whole process. Never felt remotely pressured and landed on a fair and reasonable price for both parties. Overall, was in and out in under an hour. Would highly recommend stopping in to anyone looking to buy.

Brock Driscoll

2024-01

Excellent service department and an equally as great parts department. Both are very willing to work with you and get you out the door with what you need.

Sebourn Video Services

2023-09

I have purchased 2 used and now 1 new vehicle from Willis Chevrolet of Granger. Nic sold me both my used ones and assisted with getting me into a new 2023 Colorado - what a sexy Truck! Brad - my new salesman, Nic & Austin (the finance team) did an excellent job in getting me into the right truck for the right price. Thank you to the team who buffered it up and made it look even more perfect the day I came to pick it up. I will always recommend Willis Chevrolet of Granger to all of my family, friends and business connections.

TKD PharmD

2023-10

Very unhappy. I was supposed to receive a link to order the EV Blazer on 9/6 and many emails and phone calls to them and they still have not provided the link to order, now I only have 2 days to order it, even if I switch dealers. I chose this place because it got good reviews. Ha.

Hunter Adams

2019-05

Small town dealer with small town values. I am so impressed with how Michael Hunt and the rest of the team at Beneventi Chevrolet treated me throughout my car buying process. Buying a car out of state can be difficult but Michael was quick and responsive to all my requests. If I wanted a picture of a certain area of the car or a walk around video - Michael was on top of it. Buying a car 1,800 miles away can seem daunting, but the team at Beneventi made it easy and made me feel special throughout the whole process. The car is absolutely stunning. Michael, if you make it out to Southern California, I owe you a ride in the ZL1 and a beer. Thank you!

Michelle Carr

2023-07

Mike and Austin were very nice to work with. Got us in and out in a descent time. Very open and honest and never made us feel pressured to do anything we didn’t want to. Very humble guys!

Pam Helton

2023-05

900 miles away and totally worth it!I purchased a Colorado a few months ago. Called up the dealership and spoke with Michael Hunt. Due to being out of state, we arranged the purchase over the phone. I flew into the area and the dealership picked me up at the airport. The process at the dealership was easy and I was on my way in no time.There were a few “challenges” that took several weeks to resolve. Michael and the dealership stood by their word and ensured everything was taken care of. I really appreciate their integrity. I’d buy from them again in a heartbeat!If you are local or miles away, it’s well worth the trip! Ask for Michael, he will take care of you.

Richard Casciato

2023-11

Friendly and knowledgeable staff - Went the extra mile helping me diagnose other issues for future service calls. Recommended service team!

Holly Rasavong

2023-12

AJ and Nic were great to deal with. The process was quick and seamless and they weren’t too pushy.

Phillip Beland

2023-05

Ross and Tom took great care of me. In and out and got a great new ride. Thanks guys!

Christian Allen

2023-05

This is a great dealership! They want to help you find a car in your budget but don't push you into a sale just to make a buck. I highly recommend at least looking into them. Chad helped us find a car fit for us and Tom helped us finalize our sale and we couldn't have found better people to help us with the process.

Randy Danielson

2023-05

First contact was through the online ask a question pop up. Got bounced around a little but finally got to a person at the Granger location. Arranged a test drive with Ross. He help us narrow down the options we wanted and help locate one. Fortunately he couldn't find one that both me and wife could agree on. He had an option to build one. We selected the options to make it exactly what we wanted. A short wait and wow it's perfect.Thanks for the great service.Randy D.