4.9 (284)
145 S 4th St, Forest City, IA 50436
(641) 585-2925
fcisinsurance.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeff Martin
2024-04
I had to change vehicles on my motorhome policy today. I was fortunate to deal with Mindy. She was the most polite, helpful, and professional person I have ever dealt with in the insurance industry period. If the other associates are of this caliber Progressive is well represented (oh and rate/coverage was very good). Thank you Mindy
Victoria Bouldin
2024-04
I have been an FCIS Customer for four years through FMCA. They consistently provide excellent service and coverage at reasonable rates. My recent experience with Justin Vazquez was excellent. He answered all my questions and followed up when he said he would. Justin is professional, patient and friendly.
Robert Smith
2024-02
Outstanding customer service. My sales agent, Jenny, recommended a specific RV policy that was reasonably priced and explained everything about that policy. Very pleased with our decision to use FCIS Insurance and would highly recommend them to anyone insuring a RV.
Timothy Hartman
2024-02
I shopped for insurance last fall knowing Farmers was pulling out of my state in February 2024. I contacted five insurance companies to get quotes and to see who I felt most comfortable with. Caryn from FCIS was hands down the most knowledgeable and friendliest I spoke with. Today, (even tough a few dollars more) FCIS earned my business because of Caryn. Keep up the good work Caryn.
Kevin Wylie
2024-05
I contacted FCIS today to get a copy of proof of insurance for a vacation property. I had the pleasure of speaking with Jen, who was very polite and helpfulwithin minutes she sent me the document I needed. Thanks Jen!
Cindy Kay
2024-03
So glad I found this company! I first insured my RV with them. so easy, and a better rate with more coverage than I was getting elsewhere. Then I added my motorcycle with the same results. Now I am looking to add my home owners insurance and umbrella policy. These people know insurance.
Katie Ballard
2024-03
This company was an absolute pleasure to deal with. There was no fuss or barriers put in the way. Straight forward and excellent knowledge of the policy I was sold. Being an overseas insurance policy was made so simple that the experience was relaxing with no stress. Thank you so much. Tobias Ballard.
Stan Smith
2024-05
I was an insurance agent f over fifty five years. I went to FMC A's insurance and received a quote and a bound policy with progressive through the FMC.A agency that they do business with. The service was terrific very informative and the coverage was far superior to anything that i've had in the pastSimply put very satisfied and looking forward to doing this with these people in the future. Stan Smith.
Gregory Lyeki
2023-12
We heard about FCIS through another travel trailer owner and decided to check them out. We were helped by 3 different agents over a few months switching our trailer and truck to new policies. Rochelle, Jake, and Josh were awesome! FCIS was able to find coverage for our vintage trailer and an agreed value policy which a was hard to do on our own! We put a lot of work into it and wanted to make sure it was covered in the event something happened. I would highly recommend FCIS for your insurance needs not only because they were so helpful, but also because they have very competitive pricing, and can find coverage for vintage travel trailers.
Ted Cordin
2024-05
Mindy did an excellent job securing me best possible Insurance options. Quick turnaround on quotes. Highly recommend
christopher henderson
2024-03
We were very pleased with our decision to work with Bob Isbell of FCIS insurance. They partner with FMCA which means they understand our full time RV world! We saved some money, but more importantly learned even more about how our equipment is insured which has resulted in us making better, more informed decisions!
Janet Brent
2024-01
Mindy Merideth was extremely helpful to me throughout the process of obtaining the insurance coverage I needed to have my damaged trailer transported from the repair shop back to my Campground. I believe she truly went the extra mile to make it happen. I greatly appreciated the comfort of having her assistance.
Daniel Decker
2024-01
I needed to lower the cost of my Motorhome insurance so I called Progressive FMCA. Mindy answered my call. She was pleasant and very easy to understand. She took the time to go through my policy and offer suggestions on lowering my payment. Mindy helped me lower my payment by over $800.00. I’m a very happy camper.
John Bendt
2024-04
Karen Hersey with FMCA was awesome to deal with providing a favorable insurance quote for my travel trailer. I will highly recommend her to my friends, thanks again Karen!
Travis Derr
2024-01
Spoke with Rochelle about homeowners insurance and making adjustments. She went above and beyond helping me lower my cost and even went as far as speaking with my insurance company and discovered they did not have everything up to date and would be getting a refund on the cost. She did extra leg work to not only save me money in the future but got me a refund on overpayments. Very polite and professional!!
Oscarson Family
2023-11
The customer service, follow up and understanding of my insurance needs were handled excellently. I was so impressed by their handling of my motorhome insurance I changed all my insurance to them. Josh knows the insurance business I’m completely satisfied if I have a claim they will advocate for me and insure I pay a fair price for great service, to me that’s worth something. Thank you Josh and your team I highly recommend you.
James “Jim” Rulison
2024-03
What an easy and pleasant experience with Jennifer! She answered all my questions and I never felt pressured to make a decision. I made a decision to enjoy the insurance services of FMCA because Jennifer made my decisions so easy. Thank you Jennifer!
Madison Reyes
2023-12
I had a date. I wanted to take my vw bus out on the last nice day before winter. There was an issue with my policy and long story short I worked with Mindy. She saw through from start to finish my insurance issue, helped me get it corrected in the nick of time so I could be on time for my date with my classic car. I am totally grateful for how thorough she was through the process, and this is why I’m writing this review. She is a true gem, and I am grateful to Mindy and FCIS insurance for taking good care of me.
Amy Juhl
2024-01
The staff at FCIS have been very helpful with my family's insurance needs! Truly appreciate the support from Jen Conrad for ensuring all details are ticked and tied and set up seamlessly for the future! Thank you!
Ken Pleat
2024-03
FCIS Insurance did an outstanding job providing a reasonable quote and excellent service for our new coach. Jen Conrad was outstanding.
Leon Kates
2023-12
Received excellent customer service through the FMCA RV Insurance Program. All questions were answered quickly and Bob Isbell gave tailored advice that was extremely helpful to me. Very pleased.
Adrian Leddy
2024-04
Called today with questions on our policy, spoke with Nichole MacMillian. Nichole was more than helpful and provided excellent customer service! Thank you Nichole!
Danielle Hall
2024-03
Caryn is very helpful, informative and definitely helped us bundle and save money in the process of starting our new policy. Everybody I spoke to at this agency was extremely nice and helpful. Thank you..
Debbie Riley
2023-11
We were looking for a better rate for our RV insurance coverage. We called the Winnebago RV Insurance number and talked with Bob Isbell. He was very helpful in finding us a good policy with a better rate and coverage than we previously had. He was very knowledgeable about RV insurance and answered all of our questions.
Lynn
2023-12
Agent Hanee @ FCIS was instrumental in listening to my needs and getting quotes to me for my evaluation and ultimately I had everything I wanted and needed for my vehicle and RV. All in about 2 days. I recommend this company for all insurance needs! Thx.
Katherine Daven
2024-04
I worked with Jen Conrad to purchase Mexician insurance for an upcoming RV trip. During this trip I had a break down on the road in Mexico. I checked my policy and I had paid for roadside assistance. I phone FCIS for help in accessing my assistance. I talked to multiple people in the office on several different calls from the side of the road. None of the office staff where able to help get me in contact with the Mexican insurance . They gave me Mexican phone number to try, one of the lead to an ad to sell me a medical device. The other number was to a person who did not speak english. I got no help. would not buy this kind of insurance from FCIS again.
Sharon Dyer
2024-01
I contacted FMCA to get a quote for the new year for our Motorhome. Caryn Hersh at FMCA was able to get me a great rate with Progressive. Saved me $500 over my current ins. Highly recommend them!!
William Burt
2024-02
Jen Conrad took my call a few minutes prior to their office closing time just prior to the Christmas holiday. She worked various options and provided a quote that I accepted. Very knowledgeable and supportive.
Vern Abbott
2024-02
I contacted Jennifer earlier this week for help in understanding the coverage of my current policy. Jenn spent significant phone time with the carrier to get then information I was looking for and was extremely helpful.
Ken Pascoe
2023-12
We bought a new RV trailer and contacted FCIS about their RV Advantage product. By far it was better coverage and better pricing than anything else we were quoted. The process was quick and the service from FCIS to get it bound was terrific.
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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