4.5 (1813)
2900 Dodge St, Dubuque, IA 52003
(563) 557-8222
theisens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sheila Boneske
2024-04
We stop here every time we're in Dubuque. Always find good prices on bird food and several things we find that we can't live without. Great selection of everything you might need. The store is always clean too.
Josh Nagle
2024-03
I love how this store has continued to feel like a small town hardware shop despite carrying a wide array of products. It's clean, well maintained and the staff is always friendly. BONUS: It's dog friendly, has an excellent pet section and free popcorn 🍿
Egg Queen Wanabee
2019-05
Easy to notice location off of Dodge Street with ample parking. Store is clean and well laid out; not overwhelming. They carry a huge variety of items as you can see in some of my photos. Prices are comparable to other similar stores. They also offer (the BEST) free popcorn while you shop. Purchase gardening soil? Drive up outside and they load it for you.If you deem this review helpful please give it a like. Thank you.
Becky Kirby
2024-02
Penni was the rudest cashier I have ever met and the manager Jim was even worse. They had no idea what they were talking about as they both kept repeating a lie. I'm not sure how they think they earn a paycheck, but it is by having customers purchase from your store. When you have such horrible and extremely rude customer service people tend to not return. There are other stores to shop at. Do yourself a favor Jim and educate yourself of the programs your company supports. Then educate Penni as she seems to just repeat whatever you say.
Lisa Graff
2020-05
Always a pleasure to shop locally. Stopped to pick out a few more vegetable plants for my garden and they always seem to have the variety I am looking for. Did you know there are burpless cucumbers!
John Schmidt
2023-10
Had to pick up a few items that were in the sale flyer plus some others that weren't. Employees were awesome helping me find everything on my list. Love this store!!! Keep up the good work.
Broady Moorer Jr
2024-04
Very knowledgeable staff. Excellent prices, great popcorn
Deb Ryan
2023-12
An item was 19$ on Monday. We'd it was 29. Said they were getting for black friday..I said by raising price 10$ what a joke
M P
2023-11
Nice staff, good quality merchandise, never had a problem when asking for help or making a return. A positive in the community.
Theresa Reiter
2023-08
We went in last Saturday hoping to find plugs for a cattle waterer, floats for cattle tanks and a few other hard to find items. Hunter helped us on every question we had in the livestock/pet food area. After we finished our scavenger hunt list with him he asked if there was anything else. Keep employees like him and your customers will keep coming back. Thank you Hunter.
Angela Ernest
2024-01
Hard to find a sale's person but when I did they were very friendly and helpful
chad d
2023-06
Wonderful store, many options and a wide variety of items offered. Local, family owned and operated. Definitely a place I reccomend. You can tell it is a well run place by the great attitudes, and willingness to help from all of the employees.
Barbara Decker
2021-05
I have always loved the Dubuque Theisen'sHow ever this past Wed ,I stopped to get my dog some food to be disappointed they were out.I was relieved to see a sign in front of it that I will attach.I asked the girl taking care of the dog food aisle to please send me a bag but she informed me she could not do that. I replied that is false advertising and she said she new.I told her she should remove that sign and informed me she couldn't. I asked her since she couldn't send the dog food to my house like the sign said how about sending it to Theisens in Monticello so she was kind enough to do this.I asked her before leaving when I could expect it ? She said they should get their shipment in that day or the next day and I should have my bag food delivered to Monticello in a wk or 2Ugh. Very disappointed!!
Tracey Schock
2023-05
Whenever I come to IA, I stop here. I love the popcorn and all the variety of products available! I have purchased most of my lawn decorations here. Great prices, amazing customer service!
Jessica Erickson
2022-05
Not many kids shows. Was hoping to find my teenager some boots and the small kids section quickly turns to men's. Def more for adults and things are pricey. If you want to pay top dollar the clothing items are very nice, as they should be. Seems like there should be more clearance for the amount of clothing they have but they do have very nice stuff. Staff was kind and helpful.
Nicole Elliot
2023-05
Went in to look for a motorcycle helmet on a Sunday and they had them! Was glad i didnt have to wait to go to a specialty store.
John Lincicum
2023-08
A little bit higher priced than Blain's Farm & Fleet usually, but normally have decent quality stuff. It's weird that they don't acknowledge that BFF is their closest direct competitor. Lol!
Keni Ro
2023-06
They didn't have the item in stock, we were able to have them place an order for us and have it shipped to our house. The free popcorn was also really good 😃
Troy Kleese
2023-11
Lots of choices for almost anything you need. Good prices. Friendly staff.
robert gille
2024-01
Got some paint for a tractor I'm painting, I was in and out quickly, with what I needed
Tina Loos
2023-05
We came at a busy time of day and couldn't find anyone to help us with heavy bags of chicken feed, etc. I walked up to the front and found a guy coming in from helping someone else. He was polite and very helpful. He loaded the carts and also loaded the car for us.
Ricardo
2023-06
9 times out of 10 the item I was looking for was successfully purchased at Theisen's with the added benefit of the staff having an upbeat attitude towards service. This reason alone is why I enjoy shopping local!!!
Keenon Morris
2023-05
Way better than Home Depot. Have some of the best costumer service, and they know there stuff. I bought a generator from here and haven't had any trouble yet.
71bluflashes 1PO'dPatriot
2022-05
Professionally clean, stocked & operated store. Excellent merchandise with competitive prices & nice selections.Hospital clean restrooms.Genuinely friendly customer focused staff & at least one attentive customer interactive assistant manager.Thus far, it's ALWAYS been a pleasure to browse & shop this location.Please continue with the wonderful customer service! :) :) :)
Jason Sanders
2022-05
Family owned and operated, that being said I think they need to remind the employees of that. Robots is the impression I got and that surprised me because I've had some experience with the owners and they are both very bubbly people that despite their high-end upbringing have managed to hold on to the fact that we are all equal. The store itself is very clean and well stocked with the best work boot selection in town. Prices are high but that seems to be the norm everywhere these days. Good place good company good products.
Rebecca Stroschein
2023-05
At the risk of sounding like a Karen, I really wanted to give this store a good review but despite my efforts to make it a positive experience the customer service was so bad its unavoidable and I just have to speak up about it. That said, it all started one Saturday evening. My husband and I are in the market for a utv and we found the one we wanted there at that Theisens. We went in the store and found the service desk and asked about purchasing the utv. She called to automotive which did not respond so we walked back there and found a kid I know his name but, I won't say it here. He lectured us about coming on a Saturday night when there is no one there to help us with the purchase. (We both work during the week and live an hour from that store and cannot come any other time) he proceeded to tell us to come some other day. And would not sell us the utv. I was so mad but I bit my tongue and just walked out of the store empty handed. They could have had a 10000.00 sale, but I guess it wasn't meant to be. The lady we talked to initially when no one responded to the page for automotive said that they can't get anyone to work on Saturday nights. That's too bad. I had just gotten off my job that Saturday to make a purchase that no one would ring me up for. What is wrong with this society? No one wants to work?
Flagger ProsUSA
2023-05
Came in today crew members was very helpful in helping me pick out the correct battery in/out in under 15 minutes keep up the good work will be a returning customer.
Eric Miller
2023-12
Great place to shop and a good alternative to Farm & Fleet
Natasha Hedstrom
2024-05
My son loves to get there
Craig
2023-05
Great store that sells everything you should need with plenty of choice, from BBQ's to lawn mowers to car cleaning products and equipment to socks and beef jerky. Its all under one roof. Staff are very friendly and very helpful! 😁👍
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 9 AM-6 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population