Steve's Ace Home & Garden

Frank

2024-05

Their 2 locations are nice and convenient to downtown and the garden store is fantastic! I have had very good luck with the perennials growing and coming back after winter. Good selection and the fluffy chickens are neat to see walking around the outdoor garden center! Helpful staff that really understand their plants.

Charlie HOLLENSED

2024-04

This is a locally owned hardware store one of two that they have in town. Staffed by people who know Hardware and can help you find what you need. I think they’re a great asset and I prefer when I need something to go to them rather than one of our big boxes, they’ve been here forever and the service is great

Mark Zimmerman

2024-04

I went to look at grills. There are some very nice grills there. I was helped by a very young man who really knew what he was talking about. He was knowledgeable, helpful, and fun. I did not buy my grill there because I ended up buying the Cadillac instead of the Rolls Royce..... So close though.

Samuel S

2024-03

The staff here is always great. Terry made me a key today. He’s super helpful. Ian is a hard worker also. They have a good variety of products.

KiKi Chere

2023-12

They were very helpful as soon as I walked in the door. Needed keys made, and they directed me to the area I needed to go and also radioed that they had someone coming to get keys made. I had a better experience here than the Ace on Locust. I should've come here first instead of on Locust.

Mike Konzen

2024-04

I love this place, always friendly employees working and they are dancing around and smiling. I think her name was averie

Jon Uzel

2023-12

Great service and good selection on par with what you’d expect from a local hardware/garden store. The garden center is really the highlight here, one of the better ones in the area to visit come spring.

Tim Regan

2024-05

Great service, it is always nice to find knowledgeable assistance! Wonderful garden center with a huge greenhouse!

Two Wises

2023-08

Oh my word!!!! This store was SO FUN!!! I was traveling and couldn’t buy everything I would’ve if I didn’t have to fly home, but I enjoyed the store so much. Everyone was super nice and helpful. The popcorn was yummy and the greenhouse areas had some gorgeous flowers and unique hanging baskets and pots. It was a little pricey but overall the experience was wonderful.

Mandy Madden

2023-11

Their prices have gone through the roof! This place used to be packed, but now you see maybe 2 or 3 customers in there. But... when you charge $55 for basic table decor that you could easily buy at TJ Maxx for $10, well...

ann welter

2024-04

Very friendly and helpful staff. We found and bought what we needed.

Larry Udry

2023-09

I have to admit I was a little baffled by my weed wacker line feeding mechanism. However, Kolby knew all about it. Even though he could have sold me a complete replacement cartridge, he showed me how to load it and keep the same cartridge, saving me 40 bucks and more importantly teaching me how to do it. What a great kid!

Allen R Adams

2024-03

Far above and beyond just a hardware store. Great customer service.

chris foley

2023-06

Nate K was an absolute pleasure to deal with. Extremely friendly and knowledgeable. Probably one of the cooler dudes I’ve ever met. Knows his stuff about paint and spark plugs!

Karen Snyder

2023-05

This is a great store and I especially love the Little Sprouts area. Yesterday when we were shopping I found an outfit for our granddaughter for Christmas and went to purchase the gift, I was told that the “cluck bucks” weren’t good until tomorrow. Ok, there was no visible date on the cluck bucks but it was worth a trip back to the store the next day to be able to use the bucks plus another coupon that I had. I specifically asked the cashier if I could use them together and was told that I could.Today when I made a mad dash on my lunch break I was not able to use the second coupon, only the cluck bucks. Had I not made a special trip on an especially busy work day I would have left the outfit at the store.So disappointed in todays experience that it may be my last purchase. Too bad, because I love the store and do spend quite a bit of money there.

Joyce Weiss

2024-02

Got everything I needed (and more). Ice melt for the driveway, light bulbs, batteries, and a surge protector.

Jason Neises

2024-01

Friendly, knowledgeable staff have helped me with many home repair tasks. The garden & landscaping center is top-notch and they have fun, unique gifts. They do it all, and they do it well.

Seventeen Mara

2023-05

ACE brand ice melter is the worst, more mushy watery slush than salt crystals. Lands in clumps and have to use a lot due to poor spread and overall to work. Very over-priced and guy working at store, I think a manager or someone like that was touting to me how great it is. It’s not, not even close for 18.99 before tax. I’ve never had ice melt turn into water in the bag 15 min after opening it. Absolute junk and a waste of money!

James Lyon

2023-11

One of the best Ace hardware’s I’ve been to. The garden center is second to none in Dubuque

Joan Fusek

2023-05

Steve’s Ace is such a fun store. Staff is incredibly friendly and helpful! It is unique and they carry such cool stuff! Highly recommended!

jerry clasen

2023-07

5:20 Saturday night 6 people in the parking lot doors are locked

Emily Gronen

2018-05

I ordered my wedding bouquet along with my bridesmaids bouquets, groomsmen boutonnieres, and mother's corsages. They were all beyond beautiful! The workers were wonderful to work with. I showed them pictures of what I had pictured in my mind - and they created it. They delivered on time, and even provided vases for the bouquets. I am extremely happy with their services on my wedding day!

Steph

2022-05

I love the store and look forward to my trips there. They have cats walking around the store. Don't touch them though, otherwise you will get yelled at by the employees. A sign should be posted in that case.

Sheryl Reicher (Tim And Sheryl)

2021-05

The website made is so easy to order from. The flowers were for my MIL bday and I wasn't sure how they would turn out. The mix of flowers she received were gorgeous and of great quality. Loved the design. Would order again!

johnny 5

2022-05

Incredible place to shop, staff are helpful and courteous. Always go above and beyond to get you what you need, prices are fair. If they don’t carry something , they will always point you in the right direction to get it. Good old fashion honestly and great customer service.

Rick Ralcon

2023-08

Great Store Lots Of High End Beautiful Plants, Good Assortment Of Tools, And Very Professional Employees

bobsmithhome2

2022-05

This is the last time we will ever go to this place. My wife went in to get a crush washer for a Toro single stage snowblower we purchased there. Their "motor expert" said the oil drain plug should "never" be unscrewed. And they had none in stock, of course. He said the oil should be "sucked" out. That is ridiculous and completely contrary to the manual. Then he looked at the old crush washer and said it was fine, even though she told him oil was leaking around the drain plug. It's impossible to look at a crush washer and tell it's working. And this one had been in place for 11 years! My wife went to Advance Auto. A young man there took 10 seconds to find new crush washers that fit. Steve's Ace never seems to have OEM parts for products they sell, and this isn't the first time we have encountered this. We're done with them.

Mark Stevens

2023-09

Their staff know their stuff. Needed a couple of items and was guided to both places. Got what I needed and got out quickly.

fototx66

2019-05

Very good selection of products, good prices and convenient. But....service is generally poor. Yes there are really good folks working here but the ones that walk right past you starring into space, the ones who are too busy working store operations to look up and help a customer, the ones who seem to be put off by a customer seeking help puts a sour taste in the visit. If you don't want to interact with customers, don't work in retail especially! A management problem to solve but since its been several years like this, they either have a blind spot or don't have a sense of what good customer service looks like themselves.

Marie Fitzgibbons

2020-05

I'm not very happy with the exterior house paint that I bought three years ago. I was told that it would last at least ten years before I would have to paint again however it has faded in color. I was told that it wouldn't fade by your employee and that it was the same quality of Berh paint this was your true royal paint. Now I'm going to have to repaint my house and send more money for 10 gallons of paint. I spoke with the paints department manager and he was very condescending saying that it wasn't done right and that it's my problem. He also stated that the employees that told me it would last aren't working there anymore and that to me is wrong for him to state their business to me. I shop there a lot and I feel like the younger employees are very nice and helpful but for the older employees they need to learn how to treat and speak to customers. I will never buy your name brand products again and that's if I ever decide to shop there again!