3.8 (232)
555 John F Kennedy Rd, Dubuque, IA 52002
(563) 557-6130
stores.dickssportinggoods.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
StampyGriefer9 Official
2020-05
Good selection of clothes. Nice sports equipment. Mostly here for clothes. Good service.
Dylan Smith
2023-11
Micah day should not have any management position after being terminated from his last position for physical violence towards a subordinate and lying about it.
Anthony Fortmann
2023-05
Lost five stars for getting rid of firearms, An pretty much the entire hunting section. Quality of your canoes about $80 worth but you charge what 500. Baseball section mediocre gym section trash. Only good traits is your bicycle selection and shoes. Except for a wrestling shoes way overpriced.I give you zero stars but it won't let me post without giving you one star
Christopher John
2023-05
My wife came in to find a bat for our son today. She was looking to locate two bats, a 29” and 30” each with 2 3/4” barrel so she could compare prices and find one that our son would like. She asked an associate for help finding those bats and the associate criticized her for not knowing which length she needed. When she asked another question, he stated he didn’t know because he was the footwear manager and didn’t work with the sprite equipment. As she was leaving the store (without a bat do to terrible service) she overheard the footwear manager talking to another associate criticizing her yet again for not knowing what length bat she needed. This seems ridiculous considering the footwear manager wouldn’t have been able to help her anyhow as he clearly stated to her that he worked in footwear. Not that your footwear manager will care, but I will be happy to spend the $300+ on a bat elsewhere.
David McElroy
2023-05
Unfortunately, I have been here multiple times to buy shoes for kids and it is always a bad experience. It took us 10 minutes to find someone to help us find something to help with sizing. They just set it down and walked away. We ended up leaving and going to a different store because we did not want to get the wrong size.
Jake Hansen
2020-05
Items are expensive and you can usually get better deals online. I would maybe recommend going there to try clothes then order online. BUT They have only ~4? changing rooms so if you go at any busy time get ready to wait. Since there are so few rooms people just leave there kids in the room while they shop so have fun sitting there for 20 minutes. I would really only go here if you need something NOW and can't wait the 2 days for Amazon
Nicholas Miner (Nick)
2022-05
Pretty much the worst sporting goods store I've ever been in. Its Spring and their glove steamer doesn't work. They have one size of every shoe. Customer service reps walk around like zombies and have no skills. And they are extremely overpriced in all sections. Garbage. Do not reccomended and would give 0 stars if I could.
Roger Tyson
2017-05
Looking at bicycles and we couldn't find anyone to help us. Finally found something on our own and brought it to the counter but only to find check out staff standing around talking. I had to get their attention so they would run us through the checkout. One did run the check out while other customers stood behind me waiting. Obviously there was no management in the store today.
Linda Howard
2019-05
Went in store about 10:45am. Store was not busy at all! About 4 or 5 employees were restocking and organizing the camping and Yeti cooler area. Since there was alot of disorganization to the area due to them stocking and organizing, I asked if they could help me locate a specific camp chair. I showed a screenshot of the chair that I wanted to the employee tasked to assist me and told him the computer said the chair was in stock at this store. He walked over to one area where two different style chairs were and since neither were what I was looking for, he said they were out. We parted ways but I didnt leave the store to continue to search for the chair. I was in one of the camping aisles looking when I overheard the employee acknolwedge discovering the chair I wanted. I walked over to the aisle they were in. I am sure they all were aware thst I was still in the store but none of them showed body language that indicated they were going to try to find me to let me know. I walked over to the aisle where they were and walked up behind the employee who had attempted to help me earlier, I grabbed a chair and told him that was the chair I was wanting. When I went up to the front to pay for it, there was no upc code on the chair so cashier asked one of them to get it for him. I told him I would get it because I know exactly where the chairs are. I went over, grabbed another chair and was back with it before the employee who was still looking. I left the store happy to get my chair but not pleased at all with the lack of customer service I received. My husbsnd and I have shopped this store many times and needed assistance finding an item and always have had employees make a bigger effort to search the store, check online and even check with a manager. Employees need some schooling in customer service! Thank you!
Hunter Wilkinson
2022-05
Went in wanting to buy a new driver, sales guy in the golf section was very rude when I was asking questions about fitting and trying out a driver. Didn’t purchase one because of this. Bad customer experience, won’t be back to buy anything golf.
Jason Sensation
2019-05
Went in to ask some questions about outdoor items. The guy who helped me I think his tag said Tyler was one of the most helpful people I've dealt with before. He was very knowledgeable and seemed motivated to help me as much as he could.
Skyler Quade
2017-05
Overpriced, sub-par customer service. Plus Dick's Sporting Goods does not support LGBT rights, as they have a low score on the Equality Index. Not going back in there ever again
Scott Harmon
2019-05
Normally I kind of avoid Dick's Sporting Goods. However, the Dubuque Dick's Sporting Goods is a really nice and gracious store. The employees are super great and have been extremely helpful each time I go in. So much so, I become a Score Card member. All because of the Dubuque location.
Jared Braun
2021-05
I've been a few times and they usually have what you need. They don't always have the exact thing your looking for but they cover there bases. They are usually a little pricey depending on what your for
Mark Mcdonald
2019-05
Kinda lacking in inventory. Was going to buy a crossbow case, only had one left, and it was returned and put back out on shelf. Was rudely told that I couldn't get discount on an obviously used item. And they said it like I was stupid for asking. So I left without buying anything.
Jason Sikkema
2020-05
Had 4 workers within 10 feet of eachother and 1 register open. Not one said any words to me about being sorry for the wait or offered to help. It took me 10 minutes to buy batteries. Terrible service.
Ace Face
2020-05
Online says they fill Co2 tanks for paintball... yet when we took our tanks in, the two young kids working said they do it but out of Co2. So I called in a few days later to ask when they would have more Co2 to fill my tanks and the kid who picked up the phone said they dont do it... but your website says you do?? So unprofessional... train all your employees correctly so they know what's going on!!
justin froiland
2011-05
One of the most friendly stores I have been in. Very helpful to find thing's. Good selection and the best prices I found in town.
Jeremy Schafer
2020-05
Went shopping for wrestling shoes. They had a some what of a selection but nothing was organized no prices on half of them shoes scattered around found a pair went to check out and apparently they weren't on sale but they where on a shelf that was on sale. I'll be shopping else where
Juddy Terry
2023-06
Staff was helpful, but all their stuff is overpriced.
Bigboy
2023-09
No sporting goods at all,,,just another clothing store is all
sweet baby Porcupine
2018-05
This is a really nice store. Expect to spend some money this. As far as I can tell it is all top of the line merchandise.
Chris Bierman
2019-05
Kind of high-priced in my opinion. Good selection though and staff was friendly and helpful. In my opinion nothing very special here.
Karla Longoria
2019-05
This store is always clean and well maintained. The staff greet you and offer help when you need it.
Patricia Peters
2022-05
Very experienced staff. Had clubs re gripped in 30min. Service was excellent!
cody stuter
2019-05
Tried a cheese curd burger here that was awesome, just about as messy as the wings too! lol I just realized this is for the sports store...they might have burgers idk......
Doug Anderson
2023-05
Anti gun sporting goods store….hmmmEnjoy the Karen shoppers
Guy Dent
2023-10
Very nice freindly
Pam Lil Cas Kau
2019-05
Good service. Very helpful and helped me place order on line.
Bubba Mcchicken
2019-05
Store was busy and couldn't find anyone to help us. Wandering around till we found what we were looking for.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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