Target

Q H

2024-03

Poorly displayed makeup products. Some makeup products' staged stock is completely damaged. Many products with obvious signs of being used and tampered with are still out for sale.Outside of the makeup department, the store seems hygienic.

Honest

2023-12

WORST EXPERIENCE EVER. Was just shopping around with my friend when this CREEPY worker kept following us around literally EVERYWHERE. Someone had already spilled shaving cream all over an aisle, and then he came and rudely accused us of doing it. The store was also really messy. Shop at a place where the staff aren’t on their phones and yelling at customers.

Michelle Hunter

2024-02

I cannot remember ever having a bad experience at Target until 1/20. My daughter had placed and order for pick up (a little over $200). When I went to pick it up, a woman in a Joe Coffee beanie helped me. She was incredibly nasty from the get go about scanning the order on my phone. I also had a return of a headset. She acted like I stole it. It was purchased (had the receipt) two days earlier and had never been opened. She opened the box and went over every inch like they had cos $1000 and I had stole them. Ultimately, I got the refund. I called back later to talk to a manager. Manager, Jeff, listened to the issues while yawning which just seemed to exemplify this Target. I have other stores where I can spend money. It won't be this Target again.

MaryAnn Spicer

2023-06

One of the best purchases I made was a foot stool from Target. The faux leather is sleek, swivels, can double as an extra seat, comfortable and is easy to assemble. The delivery option was user friendly and fast. A good buy!

Julia-Kaye R

2024-01

Impressively bad experience. I've never had a bad Target experience in my life, but this one was memorable. I had foot surgery recently, so had to use one of the store scooters to get around. At the checkout, there were carts right after the register cluttering the area so I couldn't get out of the checkout lane with the scooter. The cashier just ignored me as I struggled to try to get through. I was trying to reach ahead and grab carts to move them, getting myself caught on the corner of the checkout counter, etc. (truly it was comical). Then the person I was with rushed over from their own checkout lane to help me. When they asked the cashier if I had more bags, the young cashier just looked at them and rolled her eyes. I was too frazzled with the carts and my scooter to pay much attention to that.Got home and realized...a bag was missing. Called the Target and they checked the cameras and realized the cashier left 1 bag (of course the one with needed medical supplies) in the bagging area and never put it on the end to hand to me. They also saw on the camera she just emptied the bag in the "a customer decided they didn't want these items anymore" bin...so everything I already paid for was returned to the shelves. It was only 1 hour between checking out and calling the store.The woman on the phone was very nice. I would give her 5 stars. But between the cashier, the carts in the way of leaving the checkout, and having to return to the Target the next day to get the same items (one of which was then out of stock and another which had increased in price overnight...)...2 stars is generous.

Moira Nash

2024-03

Target continues to improve their pick up service. Last time I used it, as I was driving up, I saw a Target rep wheeling out a cart with multiple orders on it. She was going towards the pick up area. When I pulled up and texted that I was there, she was able to immediately bring my order. Keep up the good work Target!

Dee Coleman

2024-03

While waiting in line (the only open line); an assistant team lead named Manny eventually came over to open the self checkout area to help get customers out faster. I am second in line, but I have Shipt orders, so I need to have my cart audited by the person working the self checkout area. Manny is monitoring the area, like the normal cashiers would do. No customers need his assistance, so I advise that I have 2 Shipt orders, he states he has to help everyone else first. Why is that? Every other cashier that I have ever worked with while doing Shipt orders is able to multitask, why would an “assistant team lead” be any different? Are the most incompetent Target employees elevated to leadership positions, while the cashiers being paid less are the only ones expected to go above and beyond in their position? I advised again that I needed to deliver 2 orders and didn’t want to risk being late, could he please take a look so that I could be on my way. He repeated the same as before. Am I misunderstanding something or perhaps I have just been lucky each time to have been helped by a cashier? Are Target customers who opt to utilize Shipt instead of coming in somehow less worthy than customers who shop in store? Are Shipt shoppers not also customers? Am I not standing in the customers place? It’s hard to believe that I should be treated any differently. Aside from that, after waiting in line for a few minutes, to have everyone after me helped before me, is the absolute worse type of customer service I have ever experienced. It was sad to see Target staffed by a handful of employees, literally about five of them in various parts of the store. After my encounter with Manny, I wonder if his poor “leadership” has been a factor in that. Do better or remove Shipt delivery as an option. It’s clearly too taxing on the management team.

Rayf Schmidt

2024-01

Appreciated the selection and availability of the items I was looking for, and assistance from very friendly & knowledgeable staff! Love the birds!!Service & selection - Alex at the Valley West store (west Des Moines IA) was very helpful in assisting me with a self-checkout purchase and downloading the app in order to maximize my purchase with specials currently available for merchandise.

Who Else Wants Beef

2023-10

The only target that I have gone to where they treated me with open smiles and great customer service. Also they did have free Baby registry bags available and ready. Thank you so much Target 😊

Mahito Brown

2024-03

Was browsing around for gifts for friends birthday, then was yelled at with profanity for browsing around and told to pick my item and leave or get kicked out, very poor experience. So can I not look at items anymore with out being sworn at? Very unprofessional for an employee.

Charles Bischof

2023-11

Shop here for both groceries and health products. Good prices and selection, helpful staff. Use our Target credit card to get 5% off our bill.

Kaitlin Woodward

2023-09

I think this is one of the smaller locations in the area so I don't feel like they offer as much. The layout of this store is also different. If you need basic household items, it's fine but not my favorite place to shop for fun.

Shy

2023-12

Great place to spend excessive amounts of money on stuff you definitely don't need when you really just came to grab some paper towels. It's the dopamine hits for me.

Tom Bisbee

2024-04

Just looking for 3 items only found 1. Easy in and out.

Brooke Dillon

2024-04

No food court. No attention-seeking associates from electronics department

Benjamin Anderson

2023-10

Target has become a place to shop for clothes that are s,m,l…Very slim Pickens for sizes of xl,2xl,3xl…No “outfit head shot / body shot kiosks” in clothing sections as of yet… hopefully sooner than later ..

Molly Maguire

2024-01

Close to my office and makes Target Run easy. Friendly and helpful employees.

Kim White

2024-02

I’m can always count on my Target at the valley west location. Quick in and out.

angie rooney

2023-08

I know I’m a big girl. I didn’t need the associate who almost plowed me over to let me know I was fat and in his way. I gave one star simply because I had to.

John Reese

2023-09

Target is overall a good place to shop. They've had some marketing missteps but if you are looking for clothes, small household electrics, or snacks, this is a good place.

Tia Block

2023-05

The staff is amazing! I purchased a closet organizer that was ultimately too heavy to lift on my own. All staff members appeared happy to help me get my item to the register and even into my car! Great experience!

Anne Highness

2023-05

I have had nothing but problems with pickup orders at Target.Last time I was there I had to walk into the store and they said they never got the motivation that I was there.I had ordered a bag of frozen shrimp, when I thawed it out the next day, it had terrible freezer burn so I took a photo of it and had to make a return trip to the store to get my money back.

Nicole Carlson

2021-05

The customer service is just right. Not too in your face, not too ignoring. When I go to a store I want to be left alone until I need help. When I go to ask someone for help I expect politeness, haste and courtesy. That's exactly what I get when I go to this Target. The older ladies at the checkout are my favorite employees. They are understanding, kind and quick with their service.

Kassidy Carpenter

2023-05

Your typical target store - staff is okay. This location seems to have a smaller inventory than other locations. Their online ordering for same day pick up and drive up is great

Greg Mahon

2023-07

Target worker Kierick (sp) at Valley West store was fantastic helping me purchase and load a chair. Most helpful Target worker in the Universe!Thank you.

Lee Sheppard

2021-05

This is a profiling store, at least this location. I visited this location recently and never haveI ever experienced what I went through here. I had a friend with me and we innocently went in to shop for a few items, as this location was convenient for us. We were followed the entire time we were in there, for no reason. I mean everywhere we went in the store, two employees followed us and watched us! At one point, I asked one if themwhere a particular item was. He had no clue and never heard of it and they carry the item!I did not catch their names, but this incident will be reported to their corporate offices.We got our needs and left. Very rude and intimidating experience! I have been going to this location for many years and have had no problems until this visit. No innocent person should have to put up with profiling like this from anyone anywhere! This location was not even busy this particular evening. Not cool at all. Shame on Target! I will NOT visit this location again nor reccomend this location to anyone!

Mike Jones

2023-07

So glad to have a Target Superstore relatively close by. They're so much nicer than almost any Walmart.

Dukkoo Lim

2022-05

I purchased two watering cans at full price ($3 for each)The Next day, they went on sale at $1.80 online.So, I put an online order for four of them, thinking of returning the previous purchase (two of them), and keeping the rest.Today, I went to the Valley West Target store to pick up my online order. After I picked them up, I tried to return two of them with the receipt from the previous purchase.The employee named Christina would not take my return saying it's their policy even though they are exactly the same items.So I ended up driving another 2 miles and returned them to a different store.First of all, the employee (Christina) was rude (I couldn't feel welcomed at all) when I was picking up the order, and got even more rude when I was trying to return the two items.Second of all, I think Target's policy is really unreasonable. I don't understand why they can't take the return even though they are exactly the same items. Target needs to revise their policy to be more flexible.

Valerie C

2023-10

The push toward self checkout is maddening, but the store is at least clean and comfortable.

Trisha Kimmel

2023-05

Store opened at 8 am. I walked in at 8:30 am. The women’s clothing and shoe departments were a HUGE mess. Shoes all over the floor. I had to pick shoes up to get through the aisle. Clothing piled up under racks and thrown over racks. I highly doubt the messes were made after being open for only 30 minutes. Management closed the store the night before and left the place in disarray. Very disappointed.