4.8 (1894)
5703 NW 2nd St, Des Moines, IA 50313
(515) 337-2168
lazerhomeservices.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Llewellyn Anderson
2024-04
Lazer was recommended to me by a handyman - I'm grateful for the recommendation. They were able to get me in quickly to replace my water heater. John worked quickly & got the job done in a timely manner. He cleaned up the area he worked in very well. He gave me a few pointers on how to keep the water heater functioning with some annual maintenance.I had a small issue after he'd left and Lazer got me on their schedule again very quickly. John again showed me what he fixed & how I can maintain the problem if it arises again.I highly recommend Lazer Home Services.
Marcie Christensen
2024-02
Great service and quality! John came out to fix our garbage disposal and install a new faucet. He was great at communicating to me what he was going to do. He explained to me the work that needed to be done and what the cost would be and gave me a few different options. He did not try to push me into paying for anything that wasn’t needed. He was very friendly and even carried a conversation with me while he was working. This is the second time he has come to my house to help us and he gave excellent service both times! I would highly recommend Lazer to anyone! I even got to use the $50 off coupon that I got in the mail!
Ralph Owens
2024-04
Aron did a thorough job of checking our home electrical, and explained some of the things he was looking for. He also informed us of which outlets in our kitchen were on different circuits - which may prove helpful when entertaining. He was friendly, courteous and professional. We recommend Lazer Home Services.
Maggie OConnell
2024-04
Devin reexamined my furnace, which other companies told me was leaking oil and needed replaced. He put his meters to work, and told me that it did not need replacing at this time, that it was a self-contained system and could not actually leak oil. Another case of companies trying to do a senior citizen out of money.I can’t express how much I appreciated Devon’s honesty. That is the kind of an estimator you want coming to your house, rather than these slick people who just want to sell their products at top price. Thank you.
Dee Dee Dabb
2024-04
Mason did the quote.!! It seemed a little high. We were ready to get the lighting done and it was "very fast". Happy with the work. The guys were great and accommodating. Very fast and professional!!We will be back. Prices are high!!!Sometimes,as customers, we have sticker shock! Hope you all know that. Maybe next time the guys could hang around a little longer and at least visit, so I can say they stayed at least a few hours!! Hahaha... fast workers. We ❤️ them! Qualified and Quick!!! That's the best combo!!
Ben Johnson
2024-04
This is my second review of this company so that should say something. Devan came out and was nothing but professional, timely and took care of a water heater install and cleaned up an AC unit install that was a bit sloppy from another company. Couldn't be happier so thank you Lazer Home Services for being one of the good ones out there.
Justine Thompson
2024-02
Lazer saved our week! Negative temps outside and tons of snow on top of a water heater that was not functioning as it should… Lazer was able to come same day of my call, diagnose the issue and replace the water heater a couple days after. Pricing was always transparent and in my opinion extremely fair for the appliance/service. John was honest, helpful and very friendly. Installation of the water heater, he had a helper with him (don’t remember his name) who was also helpful and efficient. Trisha got me scheduled and was plain awesome at keeping me informed of the technician’s arrival. Thank you Lazer!
Blake Upmeyer
2024-02
They are absolute home comfort heroes! They came out after our 30 year old water heater failed. Gave a good upfront price on a 50 gallon unit. The service manager actually responded, helping with calls due to the blizzard. He was at my place within a few hours of my call, and was excellent! We were up and running later this afternoon. Beyond thrilled with the service provided, given the poor weather/road conditions. My family is thankful to have hot water again. Thank you very much! A++ rating.
Matthew Krueger
2023-10
We had a last-minute emergency with a shower at one of our rental properties. Lazer was the first company to answer our call without an automated machine.Arturo did a fantastic job communicating with us, and letting us know as he completed the repair. He was professional, friendly, and understanding.Although nobody enjoys having to deal with an emergency repair like this, I highly recommend using Lazer to take care of it for you when it happens.Services: Plumbing leak detection, Plumbing pipe repair, Faucet repair, Shower repair, Plumbing leak repair
precious mcdade
2024-04
Ryan is AWESOME! I had a fantastic experience with him! He was punctual, professional, and provided top-notch service. I highly recommend him.
Julie Waschewski-Lloyd
2024-03
Extremely satisfied with Arturo and Aaron’s service today! From the initial phone call to the workmanship! I have signed up for a membership with Lazer Home Services for the discounts, convenience of having all our home needs with one company and the PEOPLE! Everyone we’ve talked to have been extremely friendly and knowledgeable! Top Notch!!
Kennedy Kracht
2024-04
Ryan did a fantastic Job! He got straight to the point and fixed my issue with no problem. He was also very kind and respectful!
Jim Keeney
2024-04
Devan was a very nice young man. I called Lazer home services at 8:30 in the morning that my water heater was leaking and at 1pm Devan left and we a new water heater installed. Great service! When I called I got to talk to a real person. Thank you Lazer Home Services
mike linderblood
2024-04
Excellent service. John arrived when they said he would and was very professional throughout the install. Will definitely use Lazar going forward.
Brittany Bohde
2024-02
I am so thankful to have had such great service in getting our water heater up and running by Devan and Cole. We received a call back quickly after putting in a service request. Going without warm water in these cold temperatures was not ideal and it was such a relief to rely on Lazer Home Services to repair our water heater so efficiently. I again cannot thank you enough for your responsiveness and ability to find and fix the problem, while also explaining what was wrong.
Emily Steward
2024-04
They sent a plumber out very quickly, when other companies I contacted wouldn’t come for weeks. The plumber was very polite and did a great job on my repairs! I would use them again.
Megan Riley
2024-01
Mike was a Big Help! He took the time to explain the issues w my furnace and helped me through the financing process. Mike was patient and sympathetic which made me feel comfortable w the situation and his suggestions. The prices weren't crazy. I would definitely recommend Lazer.
Candid Creations Iowa
2023-09
John with Lazer was on time, professional and had excellent communication skills. He was timely and knowledgeable. Our home is on a septic system and we needed our Sump Pump cleaned out and serviced. We are so happy to have one more thing checked off our to do list! Thanks LazerService: Sump pump repair
Dylan Baker
2024-04
Arturo did a great job. Very friendly. Replaced the p-trap under our shower quickly and thoroughly.
destiny lockman
2024-04
I have had excellent experience with Lazer Ryan did a great job fixing my drain issues. Definitely recommend.
Jan Taylor
2024-04
Johnathon was great explained everything what should be done. After removing the valve he showed me how bad it was. I have been a customer of Lazer for 7 years and have always did a great job. You can tell Johnathon knows what he's doing.
John McMahan
2024-03
Lazer got out the day after I had an issue which occurred the evening prior. Prices were more than fair and Aaron was extremely courteous and helpful! Thanks for the quick and excellent service!
Jake Gruver
2024-02
I really like doing business with this company. They are very responsive, professional, polite, and courteous. From their call center to their on-site technicians, very very happy. They also stand by their products and their work. If something isnt working the way you want, just let them know. They will make it right. Piece of mind at its best.
Bill Frein
2024-01
Was a great experience today with my HVAC service. He explained everything he was seeing with my unit .I also had Aron hang 5 lights for me. They did an awesome job and were very efficient. Great communication on what he needed to do to install the lights.I had electrical and HVAC done today. Could not of been a better experience with both crews.
Erna Morain
2024-04
For the 2nd time in 2 weeks Arturo did an excellent job on our plumming needs. Both times he was quick, competent and courteous👍We could not have asked for better service.
Doug Louis
2024-04
I needed my air conditioner, looked at, and Devan found the problem and took care of it right away. He kept me informed about everything. I will continue to use Lazer for all my heating and cooling needs.
J M Hagedorn
2024-04
Bob K is great. Without him, I would be too cold, too hot, in the dark, and my showers freezing. What would I do without him and Lazer Home Services?
Nate Crannell
2024-04
Arturo was great, worked quick, took pictures to show the problem and his solution, and was very helpful. Definitely use them again in the future if needed
Kara Kennedy
2023-11
As first-time homeowners, we're always looking to use companies whose quality (and availability) meets affordability when it comes to something we can't do ourselves, and Lazer is the perfect example of that. Our garbage disposal quit working unexpectedly, and we were able to book a plumber to come out quickly. When he realized the issue was electrical, they sent an electrician the next business day who was able to fix the issue. They didn't charge us extra for a second consultation, and the cost to fix the switch issue itself was very reasonable. The team were so kind and knowledgable, and we'll definitely be calling them again for future needs!
K F
2024-04
Their yearly program is a scam and you get nothing for it. They came out to look at my furnace, broke a piece off, taped it back on, and said they’d fix it. They never made it right despite multiple calls and messages. Now, when I go to sell my house, I’m going to have to replace that myself because it will never pass inspection with a bunch of electrical tape holding out together!! Unbelievable.
| Monday | 7 AM-7 PM |
|---|---|
| Tuesday | 7 AM-7 PM |
| Wednesday | 7 AM-7 PM |
| Thursday | 7 AM-7 PM |
| Friday | 7 AM-7 PM |
| Saturday | Closed |
| Sunday | Closed |
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