Earl May Garden Center

Steven Strecker

2024-04

The store manager, Ryan went above and beyond with his customer service. Today we came in to discuss some issues we had with two trees previously purchased and planted by Earl May. Ryan listened to us and helped us through the warranty process. Ryan is a great manager and asset to Earl May. We look forward to our next visit.

Bryce A Pashler

2023-05

I had the botanical pleasure of visiting this delightful store in Clive recently. It has changed much since I was a kid and would go to it for fish 🐟 for my aquarium - it now exudes a hip sensibility for “pot heads” and flower 🌷🌷🌷lovers like me, with zany t-shirts and gifts for anyone in the family. In fact while there I learned my friend Bey had joined her hive to our swarm. Check out the cacti!

Shelly Adams

2024-04

Staff is helpful and knowledgeable! Place is always tidy and displays are wonderful.

doug graham

2023-08

This is the first review I've ever written, which should tell you how bad our experience was. My daughter and I visited the Clive Earl May store this afternoon looking to purchase four blue spruce trees. We worked with the store manager, Mary, who was unpleasant, grumpy and short with us, and acted like she had better things to do than help us. We asked a few questions about the trees and she responded with snappy and rude answers. I will say that the cashier inside was very friendly and helpful.

Riley Maloney

2023-06

Great service! Katy helped me at every turn from finding a carry cart to giving me advice on a plant with special requirements! Absolutely wonderful service! The majority of their plants as well seem to be in above average health, which is wonderful to see.

buellrider76

2024-04

Excellent variety but prices are a little bit high.

Stephen Starks

2023-07

I needed help to find the right spray for my apple trees and the right fertilizer my lawn. Earl May had an experienced gardener who showed me what to get and why these products would work. If you care about your yard and garden and want to get the right things and understand the products better, this is the place for you.

Kimberly Tu

2023-06

I have purchased my plants for all of my outside containers at the WDM Earl May for 20 years, every spring I purchase at least 200-250$ worth of plants at this location. I was there last Friday May 5th and got plants. My total was 230$, sounds right. I was looking over my receipts on Monday and noticed I was charged for 5 plants at 24.99 each. I did not purchase any plants for 24.99 (receipt said they were hostas) so I called the store and told them of the mistake (talked to store manager) and she told me to come in and they would look into it. I went in and pointed out the employee that checked me out on the original sale, she denied checking me out....whatever...anyway they offered me an Earl May gift card for the overcharge 133$. I paid CASH for the original sale...when I asked they said they don't do cash refunds. I will use the card at a different Earl May in the future and I will not return to the business ever again, there are plenty of places to get plants in this town.

Jessica Atkinson

2024-01

Everyone working was very helpful. Clean environment and affordable prices.

Sheila Bickel

2023-05

I came to this location to buy some seeds that they had in stock. I bought three packages plus several other packets of seeds and a couple of small plants. I was told that I could buy one plant separately from the pottery container it was in. When I left, I thought $50 was a lot for what I purchased, so stopped to review the receipt. I was charged the full price for the plant without the container. I went back and returned the plant, but even though I just paid cash for my order, I was given a gift card. If I had used a credit card, I could have understood, but when my cash was in the drawer, there should have not been any problem in returning cash. I think the atmosphere in the store is nice, but the customer service and business practice leave a lot to be desired. Only as a last resort would I ever shop in this location again.

Andrew Mueller

2023-05

I worked with Mary to buy trees to be planted in my home and couldn't have asked for a better experience. She was extremely helpful and took time to look at trees with me in her store and ensured I was able to get the trees I wanted. It was a great experience and I plan on using them in the future for landscaping and gardening projects. I also worked with Ruth, who helped me pick out flowers, shrubs, and fruit plants for my front and south gardens. She was a huge help and spent at least an hour assisting me with explaining the best plants for my home as well as assisting in the design of the garden. This is a wonderful store and landscaping company and I am very grateful to have found it.

MaryAnn Spicer

2023-06

May Flowers—-Earl May really has some beautiful planters for your curbside displays!

Emma-Lea Jacklin Warsaw

2023-06

Earl May isn't on Merle Hay and I feel like thats a huge missed opportunity. Regardless they have plants and over priced gardening tools. So its nice.

Marne Buzzell

2022-05

Great customer service!! After a frustrating visit to the store to learn there was a miscommunication of how "Fun Money" could be leveraged, Mary the store manager went out of her way to call me and make it right. I am so happy with the outcome of my situation and know that Mary is truly dedicated to making her customers happy. Thanks again!

Chris Cleveland

2022-05

Called and they had everything we were looking for. Found everything easily once we got there, and check out was no wait.

Bill Bistrican

2021-05

High quality plants, grass seed, lawn ornaments, chemicals etc. Tend to be a bit pricey however you usually get what you pay for. Most of the employees are helpful and pleasant. Did have a bit of static from the manager before. He was probably tired and or stressed out. I will say they don't require Customers to wear face masks which as a Libertarian I appreciate. And NO Liberals I don't want people to die so stop with the face mask shaming! UPDATE! Old Manager is long gone! New Manager is a "people person" and knows how to endure herself to customers! I have been back way more often than before when the Male Manager, while knowledgeable was not personable and treated me arrogantly and with a bit of contempt. So now I will give this Earl May location a full 5 Stars because of a GREAT Manager! I spent a whole lot more money this year directly related to the professional and friendly way I was treated!

Dan Johnson

2023-05

I've always like this Earl May location for the variety of outdoor fountains, pots & fun stuff. Plants weren't really in yet but it's still early in the season.

Charles Bischof

2023-07

The store had what I was looking for but I had to find it myself. The clerk told me they didn't have what I was looking for but they did have a similar product. She showed me where that product was located. After she left I found what I was looking for in the same area.

Steve Randall

2014-05

I couldn't disagree more with the other reviewer. I have always had a great experience at Earl May. They always take time to answer my questions and make sure they understand what I'm working on so they can help me find the right products for my project. They are often quite busy, particularly on the weekends, so I have had to seek out a staff person from time to time, but once I do they have always been helpful, knowledgeable, and friendly.

Carole Larson

2023-05

Needed products for my weed and grasshopper problems. Higher prices than my budget likes but great place for problem solving. Very knowledgeable and helpful employees.

Kevin Jones

2023-05

This place is smaller in size, but they have most of everything I look for. Friendly staff that's actually helpful. They even have a small section for non traditional hydroponic gardening; including some options for indoor gardening as well. Stop in, you won't be sorry.

R

2021-05

Sadly I give a thumbs down because of staff member who works outside in the garden center. I've been there twice this month and each time had the unfortunate experience with a rude older female employee. She lacks basic friendliness, basic social skills, is condascending, and overall isn't someone you want spend anytime with. Earle May, your prices are higher than everyone so I suggest you remind your employee, I'm sure you know who I'm talking about, that her attitude reflects quite poorly on your business and people have many options in the area. I highly doubt that you have any clue how to deal with her because she worked there last year too and her attitude is the same. Either get her to change or fire her, you doing nothing just shows that it really doesnt matter that she is offensive. I wont be back.

Kim Vandell

2022-05

Not a good experience this year with your cucumber and green beans seeds. Only 2 cucumber seed plants came up earlier so I immediately went and bought seeds elsewhere and growing great. Green bean seeds plants grew great but not a bloom or green bean so tonight I ripped up 3 rows of them!! Will be purchasing elsewhere next year.

Karen Mackin

2024-01

I love the after Christmas sale!

K J

2021-05

I’ve never been treated so poorly. I very casually mentioned to the cashier how the manager rang up clearance items at another store. An employee named Sue came over & pointed her finger at me, growled & glared, “I don’t care how other stores do it, this is how we do it!” I’ve never dealt with such an angry, abrasive “customer service” member. She left & came back & stood behind her coworker’s shoulder. With so many retail options, I doubt I’ll be returning just because of this experience.

Ambrose Robello

2023-10

Such a joy to visit Earl May Garden Centers, lots of beautiful items for your patio and garden.

Zeppelin L

2020-05

My wife and I stopped in to browse for ideas and maybe bring some plants home. We ran into Megan who was the greatest of help. Megan went well above and beyond what she needed to and kept our 7yr old occupied with the Sensitive plant, popcorn and doughnuts.Earl May then delivered the large flowers and pots by van and the two guys who delivered them were just as nice and helpful. Thank you for the great experience.Rob & Betsy

Dmitriy Komm

2017-05

I agree with other reviewers, basic customer service skills is what the staff at this location lacks. They don't know the product they sell, when I asked a question about the difference between two plants, they just said to read the label. Overall, just rude and agitated responses in general instead of looking for ways to assist or find the answers from the manager.

Karry Vasey

2021-05

Not happy. Visited several times and always the same. Noone ever asks you if you need assistance or help. They walk right past and you see them chatting with their workers. I have decided to not go there any more. Not courteous but I certain they will not miss my business.

DONNA HOPKINS

2020-05

Took senior grand daughter and 2 of her friends who were visiting on spring break. Product selection was fabulous. Staff could have been a little more helpful and informative but all in all a good visit. Thank you.