3.9 (398)
1428 E Ovid Ave, Des Moines, IA 50316
(515) 612-7710
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Trevor Thomas
2023-12
I got charged two times. The manager would not even get out of her seat to talk to me from her office. She hid herself and kept telling me she couldn't help me. Worst customer service. This is probably the nastiest dollar general I have ever been too. Don't go here. Save yourself some frustration and time and go somewhere else.
Melvin D Haygood JR
2021-05
Look good feel good live good Hay-Goodies One stop shop 100% sure all natural no alcohol no chemicals essential oils beard oils body butter
Samantha Allen
2023-07
Always really cute stuff for home decor here. I forget about this store alot.Why is it always dead silent in DG stores though? For real.This one is cramped....really messy and dirty out front. Bout time they installed self check out with how short staffed they have been becoming. But on the other hand... if they keeping they're employees stocking the store, then it should look nicer. This store is a messsssss.
Chernobog Hel
2017-05
It's a good place to bought some cheap stuff. Sometimes they have some good deals.
Admir Catic
2023-05
I dont expect much coming to dollar general but this was the WORST customer service I've experienced in a long time. I was the only customer in the store. I politely asked the cashier, after making my purchase, if I could use the restroom (they lock them) and the response I received back was a dirty look, an annoyed sigh and a mumbled comment under her breath to another employee. Didnt realize walking 15 feet to the restroom to unlock the door for a paying customer was such a demanding and physically grueling task but clearly it was. Ridiculous
Jonathan Covalt
2021-05
Employees here are often either busy or seem tired, but they are still helpful when you need something.Large variety of products here as well, more than I would have expected from a dollar store.Only real complaint is that the place always seems a little dingy. Most dollar stores are this way, and given that there's usually only 1-2 employees working I can understand. A good cleaning would definitely improve the atmosphere of the store, however.
Tracy Hiatt
2021-05
I like dollar general, and they are upping the quality and design of their household, especially. this dg is a little crowded in the entry way so if their is a line at checkout, you could go eat a little claustrophobic. they always have a clearance aisle and usually a table - which I never go without looking at..employers are all pretty nice. it's always clean and pretty stocked and organized. just don't forget your duffel bag there, and tell them you'll back to get it,( don't have a car) and well they " get rid" of it anyways...that was pretty irritating...and has me thinking of another store now, but it's still the closest so.....
RC Evans (Razor)
2023-07
This is a great location. Stuff is picked up and placed on the proper shelves. Check-’em out.
Ve'lay “Buttafli” Me'nette
2020-05
The store is set back behind a Casy gas station. There's parking on both sides of the building. The store is full of merchandise literally as soon as you walk thru the door. I don't know if that's good or bad. I generally go in for household items and its always a good price. I've tried to use the app to save some extra coins but I forget to read the small print so end up paying the original price. The store employees are always nice.
Brian Cornish
2019-05
It was a very good experience indeed! I went in in need of some razors and some black shoe polish for my boots. I found quality razors for a great price. I asked the cashier where I could find the Carnauba Wax and she was very helpful and friendly. And the Military Gloss Black Polish was about two bucks cheaper than the price across the street.
Casey Z'Glenn Scott
2021-05
Convenient and cheaper. Much less crowded than a Walmart, but don't be alarmed if you hear the loud speakers chime in. Security monitoring is watching/recording the store. Awkward...((just post a sign people!))
Ashley Sholley
2020-05
I am only giving an additional 2 stars because the tall skinny guy always is helpful when I am looking for something specific. I only wanted to give 1 star due to the other employees in particular the short white haired older lady is very rude and nasty.
Yolanda Rubio
2022-05
I loved this store. Was my go to store. But since last week it has been closed says on the door. Due to no cashiers its closed. I understand due to covid but pay a bit more and maybe you will have more employees....
Mary Briggs
2021-05
I like checking out their candles, the salted Carmel is the best. We don't get a lot of stuff here but fun to see what they have thats new. Always seasonal stuff cheap. Word search books, candy, TP, soap.
Ann Toney
2018-05
We went in to use our digital coupon but the minute we walked in our phones got no service until we walked back out. So they have cellphone service blocked in there so you can't use your digital coupons. Will not go in there again. Wonder if corporate knows they are doing this.
Robert Gross
2019-05
Always look forward to going to Dollar General, we love to wander around, look at the vast selection of items. Always have great prices, staff knows us, happy to help. Look forward to next visit.
Troy Brooks
2019-05
I like going to Dollar General to pick up cleaning supplies, aleve, and hygiene which is usually always at a lower price then I find other places. And of course I have to mention the Little Debbie Donuts... They are cheaper here and they have a large variety. The reason for the 3 stars is that every time I go in there it is a mess.
Terry Mather
2019-05
I just moved to the east side recently and was glad to see there was a dollar general just up the road from me on hubble, had gone in there a number of times an then the last time I was in there something fell out of my purse, so I pick it up an go about my business getting the things I need,I cross paths with what i assume now to be the manager I would say at least 3 times while I'm there, but not thinking anything of it mind you I might of spent 10 -15 minutes there tops before going to cash out at which time the cashier asks me did I put something in my purse ,I was just like excuse me, then told her if I did whatever it was belonged to me an she was free to search my purse if she needed, at which time she told me she was only doing as she was told to do as the manager apparently only had the balls to follow me around an not actually ask me herself, needless to say they lost my business an I hope they lose alot more, I found their actions just down right rude an horrible I tell everyone not to go to that store, found the family dollar just down the road, so that's a warning to y'all go to any dollar general cept for the one on hubble unless ya wanna be accused of theft, as for me I've taken my money else where
Roberta Jean Gowin
2019-05
SUM BARGAINS @$1-CLEARANCE SALE'S $1 - ? + REGULAR PRICE 4 ITEM-FOOD-ICE CREAM-CLOTHING-BEDDING-? SOME TIMES IT'S A MAZE TO WALK AROUND THE STORE -SLIM STAFF-WAIT TIME +?
debra jensen
2019-05
Typical Dollar General;Could be cleaner, Could be nicer, Could be more organized, Could have better quality products or more choices in some things.But it works for ur neighborhood grab-n-go things.
Kristin H
2019-05
This dollar general needs some work. The workers have very vulgar music playing from the phones and makes the customers feel very uncomfortable if you have to ask where something is at.
Juven 7D
2023-05
if you have pick up Western Union don't go there because they don't have $500 😂
Wes C
2021-05
Small enough and close to north side of Des Moines. Get stuff get out. That's the reason why I avoid Walmart especially after 4pm.
Melissa Coleman
2019-05
The dollar store is my go to store and this one is my favorite. Clean, spacious and always have a different variety of product to choose from.
Teri Lyn LaBlanc
2019-05
This store is great for buying a few groceries or cosmetics car stuff. Reasonably priced. Good for a quick stop.
Bridget Lynn Palmer
2019-05
The store is always a little crowded but has what I need with the right price. Staff is very friendly an efficient.
Joshua Sheldon
2019-05
Friendly staff. Clean store. Reasonable prices.Better than shopping at Family Dollar!!
Brandy Harris
2020-05
Was with my mom. She was looking for air freshener. The young lady went out her way to find what my mom was looking for, great services.
L V
2023-05
They close up early so don't count on picking anything up 10-15 min. before they close.
Layla Love
2020-05
One of my favorite dollar General. Always huge section of bargain buys and clearance. Lots of clothes too
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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