Animal Care Clinic West & Metro Cat Hospital

4.7 (204)

2900 University Ave Suite 340, West Des Moines, IA 50266
(515) 224-4368
animalcareclinicwest.com

Claimed
Veterinarian
Pet boarding service
Pet sitter
Veterinary pharmacy

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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J Lane-Mohr

2023-07

Best Vet in Des Moines . Clean , professional, and personable and most of all my dogs love them . I have 3 dogs , my really old chihuahua need teeth pulled , they pulled 5 and cleaned the rest. Her teeth looked AMAZING!! This is my top pick for a local vet.

Steve Miller

2024-04

Fantastic care. Michelle and all of the staff are incredible. My pup Ringo actually LIKES going to visit, which is saying a lot. But when it really counts and something needs fixing, nobody is better. Just refreshing this review a year later to again highly recommend Animal Care Clinic. Ringo too!!

Ahmed Faisal

2024-04

Loved the vet. Office staff efficient and friendly. Decent diagnosis on an old cat and hopefully some good results. I'd drive three hours out of the way to use this vet when possible.

S R

2024-02

Staff is very kind. Dr. Jacobi was wonderful with my little peanut. I appreciate her thoroughly explaining everything. She also informed me that my cat is in fact a girl, not a boy šŸ˜…

A Cap

2024-04

With only one appointment, I found out soooo much more about my cats condition than I have at any other vet clinic I’ve brought him to. Dr. B seems to really know what she’s talking about. I will continue to bring my pets here.

Rob and Kelly Real Estate

2024-02

They got me in quick as my cat was having some breathing issues. They are very caring and do not oversell any treatments or tests. They do a great job of explaining everything!

Allison Birnbaum

2024-02

They are always friendly and welcoming. My pup loves going to the vet and they always make something that can seem scary to a puppy fun and exciting for them!

Maya Griebel

2023-05

I just moved to the area not too long ago, and had to bring my dog Cornelius in to get an exam, after he came home from boarding with skin irritation and inflammation.I didn’t hesitate and called as soon as they were open, because I always worry when my baby isn’t acting like his usual self.I was so impressed with how quick they were able to fit a new patient in, and they all absolutely loved him like their own! And immediately upon walking in, he was comfortable and bouncing all over.Pricing was very reasonable, and everything was explained thoroughly for his momma to understand.Would definitely recommend!

Angie Dehmer

2021-05

My dogs are my family and the vets and vet staff have always cared for my pets as their family too! I am so very thankful for all they do for me and my dogs! I have become very close with them all and I so appreciate their friendship and care for my family!

Doug Tibken

2023-07

Dr. B., Becky and everyone are so friendly, took great care of my aging pets, and took the time to thoroughly help and explain things to me even though very busy. Unheard of these days. I don't know how I'd manage without them!Doug Tibken

Melanie Kroese

2022-05

I want to thank Dr. Bollinger and her team for always being supportive and compassionate to our family. We lost both of our senior dogs over the last 4 months and during this time Dr. Bollinger couldn’t have been more helpful and understanding. She took the time to return a message I left with her office team while she was on vacation and helped us through a very difficult time in our lives with two aging dogs. We would absolutely recommend their office and appreciate the service they have provided us over the years. Thank you!

JR M

2022-05

Thank you so much for taking care of Maxwell! Y'all are amazing and so kind.Maxwell is sorry for being so vocal during his blood work.. sensitive boy🐈

Carolyn Nagel

2023-10

We love Dr. B and everyone at Animal Clinic West. Best of the best, thanks! Carolyn, Dave and Zoey. šŸ¶ā¤ļø

Edmund Jaskiewicz

2024-01

Always quick to schedule and quick to be seen once we arrive. The staff is always friendly and excited to see our Kirby.

Anthony Peters

2023-12

This was our second time at this clinic. They are great - friendly and helpful. We will be back next time we need anything!

Linda Ramzy

2023-05

Doctors & staff are excellent! We know that our 15 year old cat, Bonita, will be well cared for and be given her meds twice a day.

Light James

2023-05

I recently switched vets because of a bad experience at a different place in my home town, I saw the great reviews for this clinic and I was like ā€œhey let’s try themā€. I was so so so surprised with how great they were. They were so sweet and beyond great to my kitty. They gave me so much information and answered my 5 billion questions. This is my new vet! I don’t wanna go anywhere else. Thank you so so much for being amazing and taking care of my kitten.

Addie

2023-05

We have been seeing Dr. Bollinger since my dog was a puppy. She is very thorough and caring, and makes sure all of our questions are answered before we leave. The office is great about being flexible with scheduling and keeping us on track with reminders. They are the best!

Connie Lehman

2023-11

Dr. Bollinger is a wonderful, compassionate vet. She explains everything clearly and treats your pet so lovingly. Thank you!!!!

Rachel

2023-08

We've been taking our geriatric cat to the ACCW & MCH for 2+ years. They've always been fantastic, through multiple health issues and always kind to us, despite our kitter turning into hellspawn the second we walk through the door. They take great care of her and we highly recommend.

Laura Campbell

2023-05

Always received great care here, it's nice to have a separate clinic for cats only. The level of care and concern I received when I unexpectedly had to put my elderly cat down was wonderful. Staff was very caring, accommodating, and respectful throughout the whole process.

David Cannon

2024-04

Skyler did a fabulous job grooming my dog, Buddy.

Michele Swessinger

2023-11

Brought my dog in due to sn emergency. They stayed late and made sure both my dog and I were comfortable and answered all of my questions! Thank you dr. Stone

Erin Cubit

2024-03

The staff go out of their way to make sure your pets are healthy and thriving!

Cornfed Baits

2019-05

Lily is sad, but the lady helping us first made her feel a lot better by showing lots of love!

Kayla Elizabeth

2022-05

Dr. Heyer was wonderful!! She is very easy to talk to and presents all options for your pet. I came here because I was told my pet needed to be euthanized for a condition and no other options were available to him. My pet was not suffering and was acting his happy normal self, so I wanted to seek a second opinion.The team here was wonderful and accommodated me rapidly due the the urgency of my pet’s condition. Doc talked to me for a long period of time and never made the appointment feel rushed. She presented all treatment choices and gave me some palliative care options. I am so very thankful that we get to spend more time with our precious pup!! The staff was very friendly too. No barking dogs in the background. No long waits. Very clean. Very welcoming environment; my dog (who has hated the vet for 17 years, was not phased and felt comfortable). Again - I can’t thank her enough!!

Judy Palko

2023-11

Wonderful, caring vets and staff in this clinic. We’ve been their clients for 25 years and hope to be for many years to come!

Emma-Lee Buffington

2023-06

The technician that did my cats dental cleaning did an amazing job! (;

Shelby Curtis

2023-05

Love bringing my cat in to see Dr. Bollinger and everyone at the Metro Cat Hospital. They are always so kind and efficient. Their expertise in all things feline is evident with every visit. I always feel good leaving my girl in their capable hands and appreciate that they take the time to check in regularly. They also make sure to explain everything thoroughly. I'd give them 10 stars if I could!

Kim Reha

2023-05

This animal hospital is nothing short of amazing! Our primary clinic was not able to see my dog for 5 days. He had suffered a mouth injury with a fractured tooth at the gum line. This clinic not only got him in that day but performed surgery the next morning We are not even their clients. Simply AMAZING. True dedication to the wellbeing of my Labrador and his anxious mom (me). I cannot praise them enough

Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-6 PM
Saturday Closed
Sunday Closed

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