4.2 (49)
2339 172nd Ave, Decorah, IA 52101
(563) 382-1806
critterspetcare.com
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Mr Corson
2024-04
We just had our dog groomed there. They did such an amazing job! If your looking for a good grooming place. This is it. Thank you guys.
Melanie Folkerts
2024-05
Great food. Good prices. Wonderful staff.
Kelli Boylen
2023-12
Caring staff, reasonable prices. We have noticed a huge improvement in our dog after two spinal manipulation and acupuncture sessions.
Melissa Plank
2024-04
Thier customer service is terrible ,they treat their customers like idiots, just for asking a simple question.
Todd Burrichter
2021-05
I don't know what these haters are talking about. Maybe they had unrealistic expectations or (perhaps) they caught a staff member on a bad day (we all have them from time to time).Critters and Such has been a great place for us to take our dogs and we would recommend them to anyone. Yes, a little more expensive than our last vet, but they treat us and our dogs like family. We've had nothing but positive experiences and have found the people to be kind, caring, and compassionate.God bless you and the work you do.
cyndy wulfsberg
2022-05
Loyal customer for 14 years. Wonderful caring staff that knows their furry clients and human caretakers. Have moved and will miss them. Vet care out of Iowa costs a fortune. I just hope it is as good!
Holly Andersen
2018-05
Very caring and got us right in. My kitty got his leg stuck in a fence and was hanging there (by his leg) until I found him. They made him comfortable and took excellent care of him. Did everything they could for him. Even red light therapy to help it heal faster. All of it was a little pricey, but we'll worth it. He made a full recovery and is in excellent health... No lasting effects to his leg. They treated him as if he was there own. Excellent place to take pets.
Kelsey Schumacher
2021-05
I have done dog rescue for 20 yrs. I took in a rescue pup and vetted him at my husband's vet clinic, as my husband who works for a vet out of state. I turned over all records to the rescue who was awesome. Today my husband gets a phone call from a Mackenzie at Critters and Such at his vet clinic about this rescue dog. She was beyond rude and unprofessional. Someone better teach that girl how to interact with the public. If she acts that way on the phone, I would hate to see how she treats the animals there.
Ivy Alden
2020-05
Shame on ANY AND ALL that work at Critters & Such!!! They do NOT care about animals and their well being, only fattening their pockets. A friend of mine brought their pet cat in FOUR TIMES and didn't receive proper care. They were billed and given medication each time and the last time they visited this office their beloved cat was traumatized and may not survive due to the vets aggressive treatment. I am disgusted and appalled by what they have done to a helpless animal.A vet should be caring, compassionate, and have a love for animals. DO NOT TAKE YOUR PET HERE!
Tanya Keppler
2020-05
Have been by store twice. It's not open after 5 which was expected. When I did get there during business hours they have knowledgeable staff to give great advice. I have been worried about what I feed my puppies. I wish I could remember her name at front desk. Phenomenal customer service! Answered all my questions with a confident answer that I am trusting. Thank you for answering all my silly questions!
Sophia Campbell
2021-05
We were hesitant to try this vet after moving to NE Iowa and I was immediately unhappy with their service. We found the receptionist to have bad manners, we were sold a service we did not want or need, and they were misleading about the online prescription filling policy. Will not be returning.
Johanna VanHorn
2023-05
The whole family has a great time everytime we go here! Our puppy loves it and the staff is amazing!
Coleen Busta
2022-05
They did a great grooming job on my Shih and the staff was very friendly and helpful!
Amy Hanson
2021-05
The vet techs are amazing and compassionate. The vet is all business and no warm and fuzzy, but she knows her business.
Jennifer Kirkeby
2022-05
Great care and treated with respect. My dogs enjoy seeing the workers
terry austin
2022-05
We have been with them for about 7 yrs, very good service!
Jim Kephart
2021-05
Spayed and neutered our cats. Took good care of them and gave us a nice quantity discount.
Jackie Phelps
2021-05
Very rude on phone. I wouldn't do business with them. VIRUS IS NOT EXCUSE FOR BAD SERVICE BUT EVERYONE USES IT!
Christina Symmonds
2019-05
Amazing staff who care highly about the needs of your pets. Dr. Merill is top notch!!!
Heidi Jo Buxengard
2021-05
HORRIBLE CUSTOMER SERVICE!! Don't waste your time, their receptionist needs a new job! Way over priced anyways.
Pam Long
2023-07
Great Vet and great staff. ❤️
Lisa Barth
2017-05
Great people that provide excellent care for my dogs!
Gary Dziewik
2020-05
Excellent service and careThey go above and beyond
Sandy Oblander
2021-05
Veterinarian and assistant were very kind and helpful
Dawn Roese
2018-05
Medically forward clinic, many treatment options as well as dental and nutrition
Trina Lienhard
2019-05
Thank you all for taking care of us!!
Kim Wingert
2023-05
The people are awesome.
Ann Kephart
2021-05
Affordable and caring.
Donald Blaess
2019-05
Great service.
bruce anderson
2022-05
Super service as always!!!!!
Monday | 8 AM-5 PM |
---|---|
Tuesday | 10 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 8 AM-12 PM |
Sunday | Closed |
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