Critters & Such Pet Care

4.2 (49)

2339 172nd Ave, Decorah, IA 52101
(563) 382-1806
critterspetcare.com

Claimed
Pet groomer
Veterinarian

From the business

  • Identifies as women-owned

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Mr Corson

2024-04

We just had our dog groomed there. They did such an amazing job! If your looking for a good grooming place. This is it. Thank you guys.

Melanie Folkerts

2024-05

Great food. Good prices. Wonderful staff.

Kelli Boylen

2023-12

Caring staff, reasonable prices. We have noticed a huge improvement in our dog after two spinal manipulation and acupuncture sessions.

Melissa Plank

2024-04

Thier customer service is terrible ,they treat their customers like idiots, just for asking a simple question.

Todd Burrichter

2021-05

I don't know what these haters are talking about. Maybe they had unrealistic expectations or (perhaps) they caught a staff member on a bad day (we all have them from time to time).Critters and Such has been a great place for us to take our dogs and we would recommend them to anyone. Yes, a little more expensive than our last vet, but they treat us and our dogs like family. We've had nothing but positive experiences and have found the people to be kind, caring, and compassionate.God bless you and the work you do.

cyndy wulfsberg

2022-05

Loyal customer for 14 years. Wonderful caring staff that knows their furry clients and human caretakers. Have moved and will miss them. Vet care out of Iowa costs a fortune. I just hope it is as good!

Holly Andersen

2018-05

Very caring and got us right in. My kitty got his leg stuck in a fence and was hanging there (by his leg) until I found him. They made him comfortable and took excellent care of him. Did everything they could for him. Even red light therapy to help it heal faster. All of it was a little pricey, but we'll worth it. He made a full recovery and is in excellent health... No lasting effects to his leg. They treated him as if he was there own. Excellent place to take pets.

Kelsey Schumacher

2021-05

I have done dog rescue for 20 yrs. I took in a rescue pup and vetted him at my husband's vet clinic, as my husband who works for a vet out of state. I turned over all records to the rescue who was awesome. Today my husband gets a phone call from a Mackenzie at Critters and Such at his vet clinic about this rescue dog. She was beyond rude and unprofessional. Someone better teach that girl how to interact with the public. If she acts that way on the phone, I would hate to see how she treats the animals there.

Ivy Alden

2020-05

Shame on ANY AND ALL that work at Critters & Such!!! They do NOT care about animals and their well being, only fattening their pockets. A friend of mine brought their pet cat in FOUR TIMES and didn't receive proper care. They were billed and given medication each time and the last time they visited this office their beloved cat was traumatized and may not survive due to the vets aggressive treatment. I am disgusted and appalled by what they have done to a helpless animal.A vet should be caring, compassionate, and have a love for animals. DO NOT TAKE YOUR PET HERE!

Tanya Keppler

2020-05

Have been by store twice. It's not open after 5 which was expected. When I did get there during business hours they have knowledgeable staff to give great advice. I have been worried about what I feed my puppies. I wish I could remember her name at front desk. Phenomenal customer service! Answered all my questions with a confident answer that I am trusting. Thank you for answering all my silly questions!

Sophia Campbell

2021-05

We were hesitant to try this vet after moving to NE Iowa and I was immediately unhappy with their service. We found the receptionist to have bad manners, we were sold a service we did not want or need, and they were misleading about the online prescription filling policy. Will not be returning.

Johanna VanHorn

2023-05

The whole family has a great time everytime we go here! Our puppy loves it and the staff is amazing!

Coleen Busta

2022-05

They did a great grooming job on my Shih and the staff was very friendly and helpful!

Amy Hanson

2021-05

The vet techs are amazing and compassionate. The vet is all business and no warm and fuzzy, but she knows her business.

Jennifer Kirkeby

2022-05

Great care and treated with respect. My dogs enjoy seeing the workers

terry austin

2022-05

We have been with them for about 7 yrs, very good service!

Jim Kephart

2021-05

Spayed and neutered our cats. Took good care of them and gave us a nice quantity discount.

Jackie Phelps

2021-05

Very rude on phone. I wouldn't do business with them. VIRUS IS NOT EXCUSE FOR BAD SERVICE BUT EVERYONE USES IT!

Christina Symmonds

2019-05

Amazing staff who care highly about the needs of your pets. Dr. Merill is top notch!!!

Heidi Jo Buxengard

2021-05

HORRIBLE CUSTOMER SERVICE!! Don't waste your time, their receptionist needs a new job! Way over priced anyways.

Pam Long

2023-07

Great Vet and great staff. ❤️

Lisa Barth

2017-05

Great people that provide excellent care for my dogs!

Gary Dziewik

2020-05

Excellent service and careThey go above and beyond

Sandy Oblander

2021-05

Veterinarian and assistant were very kind and helpful

Dawn Roese

2018-05

Medically forward clinic, many treatment options as well as dental and nutrition

Trina Lienhard

2019-05

Thank you all for taking care of us!!

Kim Wingert

2023-05

The people are awesome.

Ann Kephart

2021-05

Affordable and caring.

Donald Blaess

2019-05

Great service.

bruce anderson

2022-05

Super service as always!!!!!

Opening Hours

Monday 8 AM-5 PM
Tuesday 10 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-12 PM
Sunday Closed

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