4.4 (62)
40 Menards Dr, Council Bluffs, IA 51503
(712) 366-6955
menards.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sarah Long
2024-05
Wish I could give negative stars!! So I went to return something today and the manager named Alan was EXTREMELY rude to me and even told me "I can take it home then" when I was trying to get a refund with my receipt for a $300 heater. IF YOU DON'T LIKE PEOPLE THEN DON'T WORK AROUND PEOPLE PLEASE.
Rosemary Brown
2024-05
Store is well stocked plenty of helpful staff,checking out goes smoothly.
Scott Griffis
2023-10
Great location! I really love the new store. The new location is in my favorite area of town, and the building is so much larger and nicer than the previous location. Also I love that they carry more stuff than they did before, this means it is more likely than ever that I will find what I am looking for. The only thing I would change, is I really miss how at the old location you could enter or exit from either side of the building. Now you are forced to enter on one side and exit on the other side.
TAD DG
2023-12
Store stole $36.00 from me due to a cashier's error. Due to the item could be bought by 1 or cases. I got 3 of these items and got charged for 3 cases, difference of $36.47. The item is Non Refundable so I only got a Menards credit check for the amount that I can use ONLY at a Menards store, when I should have got the cash difference back. The cashier said that I would get the cash difference back. Lesson here folks, watch what they charge you and make sure that it's not a case if you buy 1. Otherwise I have been happy with Menards. I didn't save Big Money at Menards.
Karlee Rosenthal
2023-11
Denise at Customer Service was absolutely horrendous. I’ve never felt so mistreated in public by a “customer service representative” in my life. She clearly hates her job and doesn’t value the customer basis. Never shopping here again!
Ron Young
2024-04
Awesome had the shelf’s that I wanted and I picked up some cereal too lol
Terry L White
2024-02
Handy mans dream placelots of hardwear and lumber and stuff for your project. To bad they don't offer veterans a discount like Home depot and Lowes.
Taren Hollister
2023-10
This new Menards is awesome. Everything you need for the house or yard is available. Beautiful new store has great layout and the staff is very helpful. A simple request and they escort you to the product you need.
Kathy Rubio
2024-04
Love this new Menards. Great staff, good selection of merchandise.
Emily Kennedy
2023-11
Awesome new store! I hope the area around it will grow now, too! Great selection and prices were as expected.
tami gordon
2023-10
Wow! Large store and great products. We shop here often. Have even bought groceries here and the least expensive little debbie donuts around. Love this place!
Jason Miller
2023-12
First time at the new one... it was fantastic. Needed some help and got it almost immediately. Will for sure go back.
Brian Riley
2023-09
As a business owner, this Menards will do nothing to help you. Several special orders have been wrong or misplaced in my time dealing with them. Latest was I received an email stating a product I ordered was in. Drove an hour to get the product to spend 2 hours and no product. They refused to deliver the piece and never offered anything for my time or inconvenience not to mention a crew and home that was waiting on this part. The days of customer service are over and excuses is all you will receive. As a contractor use one of the more dedicated stores. New bright shiny store same lame customer service. I am done dealing with them. As you can tell from the cut and paste replies to other customers at their previous location, they really do not care.
Moshe
2023-12
I love going to Menards. The staff there are always helpful. I like the new location.
Dan Phillips
2023-11
Always find what I need. New facility is huge. More product means less time finding what you will need.
Tara Fichter
2023-10
Can't find anyone to help you or if you do they look at you like you are putting them out. Twice I have had to leave and go elsewhere to find help for a simple project.
Paul Clark
2024-01
Very nice and clean store. It’s huge!
Hannah Adkins
2023-10
Payton helped me find everything I needed. He walked with me around the whole store and even knowing it was close to the time the store was closing. Thank you for all your help.
Jared Tripp
2023-11
I love Menards. The new location is closer to my house and makes it considerably more convenient to frequent.
Paul Gerjevic,
2023-10
Just getting to the new store but they always have what I need. Much bigger than the old store
Lloyd Richards
2023-11
Great place to shop and everyone is so helpful and friendly.
Arlene Smith
2023-10
Hated it!! I already miss them being located at Lake Manawa where it was SO convenient to stop in.
Landon Lopez
2024-02
Bring back the mall of the bluffs this store sucks
M bennett
2023-10
Well everything was good but to long a wait for someone to come for special order.
Marsha Miller
2023-11
Friendly staff new large store.
Robert Perry
2023-10
It's a great new store 👌 ☺️
Eric Friedman
2023-11
Couldn't find swing clear 3-1/2" door hinges.
Nagwa Abdel-latif
2024-05
Very helpful crew
James Werklund
2023-11
Helpful staff..Huge facility...In and out
mar
2024-02
Horrendously rude cashiers.
Monday | 6 AM-10 PM |
---|---|
Tuesday | 6 AM-10 PM |
Wednesday | 6 AM-10 PM |
Thursday | 6 AM-10 PM |
Friday | 6 AM-10 PM |
Saturday | 6 AM-10 PM |
Sunday | 8 AM-8 PM |
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