Humane Pet Services LLC

Tim Bessmer

2024-03

This place is ran very well and they truly care about finding homes for the animals that need them. I adopted my new canine companion from them just last week and couldnt be happier with my decision!

Brandy Root

2024-02

Humane Pet Services LLC and more importantly Marcy and Shane have extended their gratitude, support, and care into making sure our adoption was successful and the right fit for our family! After the passing of my childhood pup, I knew I needed a special addition.We had two rescue dogs at home. We called and explained that our Belgian has SUPER bad anxiety whenever we go to shelters (we had tried adopting other places & we could not even get him through the door. Marcy had explained it was up to us whether or not we brought them in to meet the pup we were looking at. After some thought and talking it through with Marcy we felt more comfortable introducing them at a neutral location. By this time we were going to reach the store 5 minutes to close and so we called and asked. They stayed open LATE just for us! Marcy’s knowledge of dog behavior had been so helpful once we brought our purebred white Australian Cattle Dog, Cruella, home. The dogs connected well thanks to Marcy’s advice!Cruella had some accident issues and when we brought up to Humane Pet Services they immediately helped us get a routine for her. Since her adoption we’ve had a baby and Cruella is SO well behaved around her. I truly credit Shane and Marcy for this!!!Now we’ve had Cruella for a year and we simply shop for bones, treats, dog food, nail trims, and anything in between! Shane does an amazing job of keeping the store clean and the dogs loved everyday. This is the only pet store we shop with! Family owned, competitive prices, used and good condition items, and of course their mission!As a volunteer, I see the ends and outs of what day to day rescue is. Showing up in a blizzard or when a family member passes — Marcy and Shane cover the ropes!!! They truly love what they do and care about uniting pets to their forever homes!Being new to the area, Marcy and Shane quickly became our friends! This is truly one of my favorite parts of our adoption of Cruella. They have welcomed us into the community more than anyone! We love you guys!!! Thanks for our Cruella DeVil!If you’re thinking of choosing Humane Pet Services for adoption, shopping, or nail trims you will NOT be disappointed and most likely you’ll leave with some new friends!*picture of Cruella and Scooby and their accomplishment of tearing a part one of the political toys they sell & Marcy & Shane doing a nail trim*

Raymond Mann

2024-04

Helen and I adopted Trudie a 3yr old Terrier mix on March 20th. We've been blessed with such a wonderful companion. THANK YOU Humane Pet Services LLC of Council Bluffs Iowa.👍Ray & Helen MannSpringfield SDs

Charlie Cowell

2023-12

They were very good and affordable for boarding our dog even when we did not adopt him from there. Communication was great. We'd go back if we ever needed to.

Dia Kent

2022-05

They were great when i got my dog. I came in several times and got tours and pet the dogs before i found the one. The owner was amazing, she stayed late so my family could also meet the dog before deciding. She also sold us the kennel he had been trained in for cheap. My friend got a dog from them that had some issues and they worked with her and the dog to correct them. They just have a really wonderful team and now Im so glad i have my baby.

MrEhishere ok

2024-01

Got the most beautiful dog from here. And they worked everything out and even took a picture of us with her. I recommend checking this place out!

Bruce

2024-04

I transport rescue dogs to HPS from time to time. Top notch people who run a top notch facility.

Angela Routt

2023-10

Wonderful people running a great service. Made the adoption process so simple. We love our new family member!

Gloria Long

2023-05

I got a dog there not 10 days later the dog aggressively attacked my boyfriend. Had to be picked up they won’t give me my money back but said they would give me a somewhat discount on another dog. I lost 199.$ plus have to pay 160.$ impound fee. They said they wanted the dog back to resale

Lillie Knight

2023-09

Super awesome with my big dog and his nail trim

Sarah Conaway

2023-05

Marcy and Shane run a business like a family. They care about the animals like their own pets and the families who adopt become part of their extended family. My daughter and I have been volunteering there for about six months and we have seen this firsthand! We cannot recommend them highly enough.

Sue Blackman

2023-05

I adopted a pet.A place was made where you can spend time with your possible adoption. Toys to play, treats. Time to get to know the animal.I was also able to get some of my needs for that pet right there. They were out of the puppy food for sale but the youngman went to their foods and got me a good amount to start my puppy out until I got to the store.Answered any question I had.Only bad thing I left feeling with was the wish all those animals could get a loving home for Christmas. ☹Sue B.

Ariana Martinez

2023-05

If you’re looking for a place to board your dog while away, I highly recommend these guys! Humane Pet Services wonderfully cared for my family’s dogs. The dogs were out multiple times a day, played with, and even taken on walks! It cannot get better than the service provided at Humane Pet Services!

Carl Norris

2024-04

Didn't have what we were looking for in a male, but will keep checking in.

Amy Lechtenberg

2023-05

They love their animals and their animals love them... big difference between their environment and others we've seen. Made the process pleasant, fast, and relaxing for everyone involved. At no point did I see any of their animals stressed out. Great people!!

Council Bluffs Area Chamber of Commerce

2023-05

Humane Pet Services is a locally owned small business that provides services and care for pets in the Council Bluffs area. We are honored to have them as a member of the CB Chamber!

Kylie Hillis

2023-05

They are super friendly, my boyfriend and I just adopted our puppy a little bit ago and she’s the sweetest thing!

Teddy Jensen

2023-11

They went way out of the way to make sure I got the right dog thank you you guys are awesome

Melinda Field

2023-05

We adopted a wonderful cat there and stop by to purchase treats and other items. The owners are so dedicated to the welfare of the animals in their care!

Lori Quakenbush

2023-05

Great place. Staff is friendly and helpful. They care for their animals well and are very helpful to help you pick a new furrt friend.

Laurie Ashley

2023-05

We've adopted 2 wonderful dogs from here. Great experience with them.

Inez Mcrae

2024-02

This is my new baby

Irvin Wheeldon Jr

2023-05

Nice little pet store. Adopted a dog from there. Prices are reasonable, they even have slightly used items.

Jess Vervair

2023-05

Highly recommend! Unlike any other business out there, you have to check them out if you’re an animal lover!!!

Debra Schaffer

2022-05

They were very welcoming and answered our questions. They were glad to give us a tour of their place.

Laren earlene Gundlach

2023-08

there great to work with made the adoption easy.

Cutest Bug

2023-05

Kind and caring staff, they made the adoption process breezy!

DLA Jensen

2022-05

They r caring and great!

Monica Tway

2023-05

Lovely owner. Cares about animals

Kris Sulentic

2023-05

The best people!!!