4.9 (4409)
1975 NW 92nd Ct #1, Clive, IA 50325
(515) 327-9000
zerorezdesmoines.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ronald Hurd
2024-04
Nicole did a great job scheduling and Daniel came here after calling ahead. He did his job without me watching. Upon completion, we walked the carpet. He did a great job and I'm happy to recommend Zerores to clean your carpets.
Tim Woods
2024-04
Augie was professional and friendly. He did a great job of trying to revive an eighteen year old carpet. He cleaned two recliners that were well worn and they came out pretty well.
Andrew Springer
2024-05
Could not recommend Zerorez enough! Augie was the rep that came to our house and he was top notch. Communicated every step of the way. We have some light carpet that our dog likes to lay on (a particular spot) so it took a couple trips for Augie to get the stain out (lots of oil and dirt settled in that area) and he got it cleaned. Augie was very polite and worked exceptionally hard. Very impressed with the service we received. 10 out 10 recommend to anyone in need of a carpet clean.
Alex Hunt
2023-12
I decided to try a different company after years of using another. I am amazed at the obvious difference. The company was prompt, answered my questions, and was helpful over the phone. The person that performed the work took the time to do a very good job. He was professional, knowledgeable, and used protective equipment to protect the wall corners. I am very happy!
Deb Chiafos
2024-04
I remembered a few years ago that my good friend, Pam Dixon, recommended Zerorez to me. She had done voice work and ads for them during her morning radio show on KIOA. She confided that she really did like and use Zerorez for her own carpet cleaning.With that in mind, I called and spoke with a very patient and friendly Heather. She set me up with Angie and Morino. They showed up exactly when they said they would, were thorough, answered all my questions and were very professional. Everything was explained clearly and there were no surprises when it came time for payment. In this post-Covid age, it’s hard to find quality help. But with these three I felt like they all truly cared. Thanks, Zerorez!!!!
Molly Sullivan
2024-05
Zerorez was great! I asked for 1st morning appointment and he was here on time. We talked through each room to be cleaned and they are clean! Used clean equipment, corner savers, was very careful about all my woodwork. Have used this company before and will use again.
Jennifer Miner
2024-04
I'm very satisfied with this service. The technicians were prompt, polite, and got the job done quickly. My carpet looks brand new and the house smells great!
Betty Bleeker
2024-04
Augie is absolutely the best! He pays so much attention to detail that if he doesn't think it smells right, he redoes it or stays until he thinks he's got every little smidge of icky smell out and I'm talking about cat pee! Always delightful, good, humored , courteous, knowledgeable, and just fun to be around. I would recommend him to anyone. We did have somebody come in between the two times I've had him. They were very pleasant and nice but not quite as thorough. Definitely ask for Augie. He won't let you down! If anything pops up within a month that you think is a returning smell, he will come right back out and check it out again. I did not have to have him do that the first time, and I doubt I will need him to do that this time. He went above and beyond even took out a couple of spots onto on a chair. Took time to explain to us the system and made sure he used a special fur type cleaning equipment to get the cat hair up. You'd be surprised at how much you do not see and cannot vacuum up with your own vacuum. I can't say enough about Augie and his professional job with Zerorez! Thank you, Augie! Well see you again in the future!Betty Bleeker
Jason Rees
2024-04
Alex was fantastic! Cleaned our bedroom hallway and living room. He was extremely professional and thorough. We look forward to having him back 10 out of 10! It smells wonderful in here.
Keri Riddle
2024-03
I wish I hadn’t waited so long to have Zerorez come to clean my carpets!! The technician, Joshua, was very clear in the information he provided regarding the process, my options, and the costs so I could make informed decisions. We had many old pet stains which were either eliminated or very much diminished which pleases me greatly. I was very aware that they wouldn’t be completely eliminated given the age of the stains but I am very satisfied with the results! Joshua worked diligently and left our house clean and refreshed! I would absolutely recommend this company and will utilize their services again!
Yolanda Christensen
2024-05
Zeroez did a wonderful job cleaning our basement and other areas. The agent was careful with woodwork and explained the cleaning process. He left the place better than expected.
Jessica Williams
2024-01
The technician showed up within the agreed upon window and was super kind and helpful. He walked me through the whole process and made sure all of my questions were answered. My floors look great and he really got my tough to clean tile and grout looking fantastic. I will definitely use their services again!
Lisa Zenor
2024-04
Called before they came to let us know when they would arrive. Very professional and did a wonderful job. Love that carpet is fresh and clean for spring. Always use Zerores and have always been satisfied!
Skyla Harger
2023-05
As first time homeowners we were stressed about cleaning and moving in on the same day. Zerorez came out and carpet cleaned for us in under two hours! Kendall was super kind to us and made the day a lot less stressful! Thanks Zerorez, our carpets look great and we are so excited to move in!Service: General carpet cleaning
Kim Eaton
2024-02
The tech just left my house. He was an amazing young man. Polite, explained what he was going to do. You are lucky to have this young man employed with your company. As far as the carpet goes I will post a review tomorrow when the carpet dries and after I see how it looks.
Betty Morgan
2024-04
Alex was extremely professional and polite. He explained every step thoroughly. The job he did was excellent. I would definitely use this company again.
Peggy O'Neill
2023-08
The young man who cleaned my carpets was fantastic. He was a great communicator as well as personable. I wish I could remember his name! Kudos to you for having him on your staff & a big kudos to him!Service: Carpet steam cleaning
T Juelsgaard
2024-02
The tech was beyond polite and professional, something we don’t experience a lot anymore in our society. He explained things very well and took his time to examine the problem areas prior to starting. Very happy with the job and the results.
N Noble
2023-12
Zach was awesome. He was polite and professional. Explained everything in detail and asked me several times if I had questions. The cleaning quick and a nice job for old carpet. I would recommend Zerorez.
David Peebler
2023-12
Excellent service!! Website was incredibly easy to schedule our appointment. Technician was fantastic!! Most important, the carpet looks great and the service was completed in about an hour for the 3 room special. Definitely will recommend to our friends.
Cindy Herren
2024-01
Larry was absolutely professional, friendly and did a phenomenal job on our carpet. It’s not often that I am excited to leave a review for service, but I would give him 100 stars if I could. I’ll definitely be using Zerorez for all my carpet cleaning needs!
Dick Volkamer
2024-02
Technician took the time to explain what he was going to do and went over all the charges. He was very professional in the work that he did and when he was finished, he went over the expectations on Dry time and what to expect from his service work completed .Outstanding service and Very satisfied.
Kent Ward
2024-04
Our Service Tech did an awesome job. You can see the care and attention to detail he put in.
Linda Bittner
2024-04
Gregg did a great job. He was friendly and provided good customer service. He is a good asset to your company.
Branden Miller
2024-01
Larry did an exceptional job at our house! He was patient and kind with our kids and very respectful of our home! Our carpet looks amazing and smells incredible! Thank you!
E. Smith
2023-08
Used Zerorez for the first time and they did an excellent job. We have pets and our carpets needed a good deep clean. Very pleased with the result and the technician Larry was very professional and did a great job! Will use them again!
Edward Como
2024-04
My carpets that were stained badly from animal urine look great. The technician was very helpful explaining and took his time.
Elizabeth Willkom
2024-03
Super nicer employees. Tyler was kind, professional and personable. Great work love the way the carpets look. As well, happy with the nontoxic materials used.
debra wise
2024-01
Very accommodating to schedule appt.Even with issues with the truck scheduled to arrive, you worked around to get another truck here with minimal delay.The carpet isn't new and there were some walkway, grimey spots that that the technician took the time to pretreat before he began. I am most satisfied. It has been 5yrs since you cleaned here! Looks and smells great!Thank-you!
Abbie Stevens
2024-03
Our technician did a great job explaining all the services and pricing. We’re very happy with the results and would definitely recommend and use zerorez again in the future!
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 8 AM-5 PM |
Sunday | Closed |
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