Urness Hardware & Appliance

Michelle Eisenman

2023-11

Less than 1!!! I bought a 600$ washer and dryer at end of August. Michelle Urness hung up on me today, her delivery guy lied. having surgery Wed.she's keeping my paid for 731.00$ appliances. And sending me check4 560$. WOW

Ania Renteria

2023-05

We were so impressed with the way they took care of us. We bought a new washing machine, they delivered it and installed it!Amazing customer service ! Friendly and helpful! We highly recommend them!Thank you so much for your help!We greatly appreciate you!

Linda Johnson

2023-05

Bought a new oven for a very reasonable price. Quick and easy Delivery and installation . Was telling friends about how happy I was with them and several of them commented on how happy they were with Urness appliance also

Ambere Niles

2019-05

I was told the wrong rental rates after calling twice to check prices, I called to figure out where the confusion came from and was addressed by the most disrespectful, rude, and down right nasty woman who insisted on shouting at me and yelling over me while I tried to figure out the $100 miscommunication. I had been renting equipment from there for 10 years with more than impeccable service to make up for the less than quality equipment, however I'd rather pay the extra money than be addressed by their lack luster staff again.

Kathy Schnell

2022-05

I bought an LG washing machine in April. Nice washer. There was an unfortunate misunderstanding with regard to a service call, the resulting charges and a subsequent phone call. I was very upset but eventually things were made right. While it has left a slightly bad taste in my mouth, at least the issue was corrected which they did not have to do. I regret the unpleasantness and hope that future interactions will be more satisfactory.

Jerry Lockwood

2023-05

Nice to rent things wen needed..great store. Been there since I was a little guy..worker's are shy don't have much 4 conversations but lead u to things ur looking 4

Daniel Hurt

2018-05

The place is the same as any other hardware store, but it's the people that cause me to write this review. I've heard them be rude to people on the phone, insult others after they have made their purchase and left, and generally react as if they have never grown up and moved on from childish behavior. The last straw was an interaction today with my wife needing some paint mixed up for a project today. They were rude, and then as we were walking away they had to mock and mimic my wife when they thought we were out of war shot. I will never go here again as it's just as far to go to Hank's hardware in Hampton and they have always been genuinenly nice.

Shelly Mehan

2021-05

I visit my dad weekly and always stop into the store for something. I think you do a great job!! Small town and great people!!! Keep up the great work!!Shelly

Delano Teslik

2021-05

I visit this store alot for work purposes, they have a wide variety of things available, rentals, and very helpful staff, would always recommend.

Jason Semans

2022-05

Very helpful staff. Large selection of plumbing, heating, household needs along with appliances and a nice selection of tools and equipment to rent.

Jeri Welp

2022-05

Clean store, fully stocked with all the items i needed. The staff was helpful and friendly.

Angelika C

2022-05

Friendly and helpfull staff , comprehensive inventory . No need to drive to bigger city you can find what you need at this store

Pam Swz

2019-05

Very helpful staff and they seem to have everything I have needed. It is a family-run store large and modern.

Susan OConnor

2022-05

Very helpful and great to work with. Lots of selection and good prices.

joshua homan

2019-05

Had rental equipment I needed and got me going quick during an emergency! Great place to come!

Chad Chapman

2018-05

We are so lucky to have this wonderful hardware store. They are very helpful, and usually have what I need.

McKinley Bailey

2019-05

Always helpful and they have more than you would expect in their inventory.

stephen porter

2021-05

Was rudely treated when I inquired about getting the washer fixed, that I bought there. They only do repairs on Tuesdays and Thursdays.

Deborah Knowles

2022-05

Awsome customer service needed water filter for fridge they called around and and picked it up the next day

August Schubert

2021-05

Urness Hardware is always very helpful and will work to take care of the customer.

Rusty P

2016-05

Very helpful staff they are right there the moment you walk in the door to ask you what can I help you with

Charles Westfall

2019-05

Salesperson was helpful and friendly, answer questions about the appliance I was look at

Bob De Sloover

2019-05

Great choice of products at a fair price

Van Norman

2019-05

Very helpful and knowledgeable staff.

Vanessa Hinckley

2019-05

Fantastic place, best prices

Rodney Rauch

2019-05

I like going in there..cheery

Bradley Wessels

2018-05

Helpful service nice people

Mary Thomas

2021-05

Agree. Fine service.

David Kuhlers

2019-05

Everyone was very helpful.

Alma Rodriguez

2021-05

Nice place 👌