2.9 (32)
2509 White Tail Dr, Cedar Falls, IA 50613
(319) 553-0206
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mandy Paris
2024-03
Staff are all very friendly and helpful if there in person. Staff is hurried on the phone. My issue was the obstacles they put in place that made it harder for me to stay on my medication, which treats multiple dx’es including agoraphobia & severe social anxiety that impacts my ability to initiate phone calls.They wanted clarification on my prescription for multiple months in a row, but rather than contacting my doctor, they just…wouldn’t fill my meds until I called. This is irritating because I have pretty bad phone anxiety and also I’M NOT THE PRESCRIBER. So I went without my meds for two months before I could call, and they asked me about one of my two prescriptions I was supposed to call about. Keep in mind the online portal does not say WHY you have to call. The person on the phone was in a hurry, spoke to me in pharmacy jargon I didn’t understand, and then hung up before I knew what was going on or could ask for clarification. Now my prescription is a quarter of the strength it’s supposed to be and they canceled the other without asking me or my doctor.These are things that could be worked out if they would just call my provider. I felt like they were making value judgments on my prescription and adjusting it without talking to my doctor on purpose. I’ve since decided to just stop taking my medication because I can’t find a pharmacy that will just dispense the gd prescription without making me jump through additional hoops every month.
Elizabeth Hoffman-Johnson
2024-02
Had a pharmacy tech tell me that if I needed to purchase additional supplies I would be inconveniencing the pharmacy and cause them to be short on supplies. I was needing to purchase these supplies due to travel in addition to the regular supplies already covered by insurance. She then told me that if I were to get additional supplies she wouldn’t allow me to use my insurance on the covered portion. She questioned if I could afford the cost out of pocket and even questioned if I was traveling and using my supplies appropriately. She then decided she didn’t want to help me anymore and put me on hold. Thankfully the pharmacist was the next person to pick up the phone and we had the issue resolved within a matter of minutes. It’s a shame that when someone needs to spend $1000 on supplies that are life saving that a pharmacy tech questions if you actually need them or not.
Hailey Renee
2024-02
Thanks for the dead flowers on Valentines Day.. Even if you order them a week in advance somehow you still won’t get what you ordered and you’ll get tacky almost dead random flowers.
Cody Richter
2024-02
Says open till 9pm online get here @ 7pm and it's closed says hours updated 6weeks ago by business still not accurate apparently you want everyone to start going to CVS or Walmart
Natalie Brown
2023-07
My preferred pharmacy for years and years. The pharmacists are kind and knowledgeable, always incredibly patient. I needed antibiotics for my toddler during the shortage and they bent over backwards to find what we needed, had it delivered to them, called me the second they had it, and waited to close until I could get there. Totally above and beyond.
Deb Wheelock
2023-09
Just stopped to get my vitamins because my husband told me they have BOGOs sometimes. Well the offers for BOGOs were there,, but the staff couldnt get them to ring up that way. I tried going through the checkout twice, with a different Checker each time. The 2nd time the checkout person said she would send someone to help me, since she couldn't get it to work. (Someone to help me select the right ones.) She didn't send anyone. Wasted alot of time paying games and standing around. No thanks.
katie bini
2022-05
Worst pharmacy I have ever had! They act like you are bothering them when you ask to have something filled or have a question. They are also extremely rude in person and on the phone. I called them 24 HOURS before I needed to pick up a prescription and their response was, “We will see what we can do but, can’t promise anything.” Most of the time I try to get something filled it is delayed because they are out of stock. It is extremely frustrating and unnecessary. Being in healthcare myself I can’t imagine treating a customer/patient so horribly!
Christina Petersen
2020-05
It was my first time printing pictures off my phone. Taylor was there to help me. She is very knowledgeable! I enjoyed my experience of printing my photos with her help! I want her to know that she was of great help to me and I thank her for that. It is nice to receive a positive feedback from corporate or her direct supervisor. We get the bad feedback and we need to hear the positive feedback! Next time I go back I shall ask if she got my review!
Mike Juhl
2022-05
Absolute worst pharmacy period. Rude workers and expect to wait, regardless of a message saying the prescription is ready. Today it was in the safe and they needed an additional 20 mins to round it up, that’s after the 15 mins in line. So back I go! Place is a joke.
G Scott Cawelti
2021-05
I went there yesterday (July 13, 2020) after being out of town for eight months. All the staff were wearing masks, but almost NO customers except me.I had just returned from Charleston, SC, where masks are mandatory for all people in all indoor locations, so this was jarring.The Covid virus is rampant, so not requiring masks is simply irresponsible. The store manager needs to take some personal responsibility for asking customers to wear masks—it protects other customers as well as his staff.I will not return to this store until masks are mandatory for customers. I realize this is difficult to do, but without leadership, it’s the only responsible way to treat both customers and staff.
Jackie Wilson
2018-05
My last two experiences at Walgreens have been less than adequate. Wal-Mart no longer carries the medicine that I have to have so I had transfer my prescription to Walgreen. I went to the drive through to pick up my prescription and wound up sitting for 20 minutes while they waited on everyone else in the store. Finally I parked my car and went in and had to wait longer. The girl told me that Walgreens corporate won't hire enough help to assist with their work load. Great huh? The second time I went in to buy cold medicine for my husband. There was a coupon on the Walgreens app for $2 off Mucinex. I tried to pull it up but it said it wasn't available try later. I mentioned it at checkout but the cashier said she couldn't help or honor it because it had to be clipped to my card or a paper copy. I had to get it any way but the cashier was worthless and not sympathetic at all. I have one more month of my prescription and than I will find another pharmacy to get my medicine at.
Emily Prochaska
2018-05
I used to go to the Walmart pharmacy in town but I like going to this pharmacy a lot more. Refilling a prescription is a lot easier. They give you lots of options of how contact them to fill it and it's normally ready before the time that is automatically picked (I do it through email and don't talk to a person in store) which I like and they let you know when it's ready. I understand that they get busy at times because they have in store access and drive thru, but they are always friendly and I don't mind the wait. I have just as good of experiences with the rest of the store but no specific examples. I love this Walgreens.
John Butler
2020-05
When I was going to Walgreens on white tail dr. I went and bought 2.75$ worth of candy. Then I waited behind some people who didn’t want a two dollar bill for 10 minutes when they got one dollar bills. Then I had two gift cards and swiped both of them saying they were unavailable and the other would just beep. I biked up there and stood there for at least 15 minutes and they didn’t even offer to pay for it.
Eric Thiele
2023-05
Nicer than the neighboring CVS but still as pricey. Went to get a can of pop and looking at the prices of soda's I definitely know I can get the stuff for 25% less at the next door gas station or neighboring Fareway.
Trevor Bardessono
2021-05
I asked for my receipt. I had my hand out to take the receipt and she shoved it in the bag. I wanted to look at my receipt as it is a part of my ocd process before I leave any store. Smh....not hard to give someone a receipt in their hand. Also, that is why sanitizer is everywhere.
Cecy González
2021-05
People are nice but hours are not flexible enough, including the lunch break. Too many times of partial fillings, etc...
Jack T
2020-05
Rarely a problem at this location. Pharmacy is very good and friendly. Best Wags in the area.
Kendra Aswegan
2024-02
Pompous, rude, unprofessional.
Aimee Blackham
2019-05
Pharmacist Kelly was amazingly helpful well we lost our pill case on vacation.
Nick Hayes
2023-05
anti human rights, anti scienceA travesty of modern medicine
Ingrid Coulter
2018-05
Very helpful and friendly staff. Always greeted the minute you walk in the door
T 1981
2017-05
This is the best store ever l.. Staff is very nice the manager amy is wonderful..
Amy A.
2013-05
The staff here is super friendly and the store is really clean.
Jacob
2016-05
Friendly staff. Clean store. Good discounts.
Troy Lovell
2021-05
Friendly workers, clean store.
Charmaine King
2022-05
Rude with disrespectful service.
Stephen Smith
2020-05
The technicians here are A+
Monday | 7 AM-10 PM |
---|---|
Tuesday | 7 AM-10 PM |
Wednesday | 7 AM-10 PM |
Thursday | 7 AM-10 PM |
Friday | 7 AM-10 PM |
Saturday | 7 AM-10 PM |
Sunday | 8 AM-10 PM |
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