Susan Swartz - State Farm Insurance Agent

Eunice Bohanan

2024-02

We have been a client with Susan for quite some time but not for our home and auto insurance. After our old insurance company increased our rates we decided it was time to get some new policies. After getting a few quotes from competing companies we decided to call Susan and make an appointment with her. She was more than happy to meet with us and go over some numbers. She always makes us feel welcome! She compared our quotes with what State Farm had and we walked out with new policies and very informed about the decisions we had made. Her knowledge of insurance and all products State Farm sells is unmatched! She is interested in getting you a policy that matches what you need with what you can afford. Anybody is always welcome in her office and you are her priority.

Stacy Van Hal

2024-02

I’m 57 and have never dealt with an Insurance Company so dedicated to ensuring my needs being met. They are so professional and at the same time make me feel like we have a family type relationship. Quick to answer my questions, give me the best deals than any insurance company! They were so compassionate when I hit my deer, wrecked my car (even answered the phone on her when she was not at work)and worked hard to see that I was accommodated with a car rental company, while my car was in the shop! If you Have not called Susan at this State Farm. Make it your 2024 priority! They now take care of my son and his family! I appreciate these guys so much!

Emily Eggert

2024-02

Amazing people to deal with! I can always get ahold of someone when I need to and they are super awesome to deal with! I have never had an issue with them and I will always recommend Susan and her crew! We love them!

Tracy Smith

2023-12

Susan and her team provide amazing customer service and are always willing to answer any questions. They take the time to explain the different coverages, and what to expect, so there are no surprises in your coverage. They are the best insurance agency I have ever worked with!!!

Kyla Swartz

2024-04

Everyone is so friendly and always ready to help whenever I have questions or concerns about my insurance! No question goes unanswered by this team! Thank you so much for everything you all do!!

Zachary Matney

2024-02

I have been with Susan and her team for many years now. Great customer care and fast response times with these folks. I would highly recommend Susan and her team at State Farm

Becca Taylor

2024-02

I have been with SF for quite some time now and the steps I had to go through for my clam for my accident was so simple and easy the people were so nice and kind and helped me out along the way what a great team of people

Nathan Mackey

2023-11

Susan and the girls are amazing! Always willing to help and answer any questions I’ve ever had! Been with them for a long time now and plan to be! Would recommend them to anyone!

Jolyn Jackson

2023-12

Great customer service, Maggie and Aubrey are there to take care of all your needs! Smiling faces as soon as you walk in the door! They go above and beyond to fight for the customer!

Heather Eaton

2024-01

Susan and her team are fantastic. They listen to your needs and help you get the coverage you need.

Ayla Penton

2023-12

Aubrey and the team were super easy and friendly to work with! They answered and helped with any questions we had and made switching easy!

Kayle Wehrkamp

2023-11

Maggie was a great help when we were insuring our new car, I highly recommend Susan Swartz’a team!

Dave Lentell

2018-05

Even though I don't live in Bedford anymore, I've kept Susan as my State Farm Agent. She and her team are wonderful. Always happy to help whenever I need something. Really appreciate Aubrey's help on getting our new vehicle insured recently. Susan and her team are not just good neighbors, they're great neighbors.

Nick Throckmorton

2022-05

Susan and her team provide fast, reliable service. I know that whenever I’m in the middle of a jam, Sue is always willing to help me out. I’ve been a loyal customer for over 10 years and will be for life!

Harry Blake

2024-03

Susan and her team are great to work with!

Sandy Schubert

2020-05

Phenomenal customer service! Susan and her team not only care about you as a consumer, but they care about the community in which we live! They will go above and beyond to help you with your insurance needs. They will be there for you when you need them! Give them a call today!

Erica Shields

2023-11

Amazing service describing everything and has helped me save alot by switching to them!

Jeffery Hansen

2023-05

I really appreciated the personal attention switching our insurance. Six years with the previous and all we heard from was raising the rate.

James Harper

2022-05

My agent is the best I’ve ever came across and above and beyond to get me the best price. Outstanding job. Thank you Susan

Doug Mullen

2022-05

Have always been there to answer all of my questions about my business and my traveling…thanks for the great service Bedford State Farm Team

Nancy Murphy

2024-04

Great service!!

craig foland

2023-07

Susan is great and helpful