4.5 (74)
112 SE 3rd St, Ankeny, IA 50021
(515) 964-0525
thesaltypawpetsalonankeny.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
T G
2023-05
There are other groomers at APS but Liz is the only groomer I’ll let touch my puppies, she is absolutely the best. And with Dani, her assistant, bridging communications, it makes for an all around very positive experience every time. I only have them groomed by Liz when Dani is working. I’m very happy and would highly recommend.
Katie Langham
2024-01
My pitbull mix, Toby, always looks so handsome after getting groomed here. They cut his toenails, bathe him and brush him as well as put a cute bandanna around his neck. He’s so soft and smells amazing. The groomers are always fast and keep me updated when Toby is finished! Highly recommend:)
Shelly Richardson
2024-01
I have taken my pup to the Salty Paw for boarding and my cat for grooming. These folks are the equivalent of dropping your pets off with family. Always very friendly and genuine.
Mackenzie Sample
2022-05
Absolutely terrible experience. There’s a reason why they have you sign a waiver to shave your dog before them even seeing the fur. I thought all the photos were just “summer cuts” but apparently all they know to do is shave your dog down to nothing. We brush our bernedoodle every day and we were fully aware he had some matting going on. We came to a groomer in hopes to help with the matting and get our dog a trim and it was apparently necessary to take off all of his fur right at the start of winter. We are new to the are and are so beyond disappointed that the groomer thought this was acceptable when I explicitly told her I hope they do not shave him and would really like to keep it long if the could. Not to mention, they charge $60 PER HOUR. If you do not want your dog shaved, do not take them here. Not worth the price or the headache. Photos are of him before and after the grooming.
Cowtterpitter
2023-12
I chose salty paw to board my dogs for a single night when my dog sitter cancelled. I had never boarded my dogs before, but my mom recommended it to me, as that’s where she goes for grooming and boarding. However, I had also heard that they changed ownership recently. Everything went smooth when I came in to talk about booking an appointment. I was told that drop off time was between 8-9 am Saturday and pick up would be 5-6 pm Sunday. I came in at 8:35 am Saturday. I brought along a bag with toys, their food bowls, and two bags of dog food already portioned out for them, I also explained that there was a bag of food for each dog. I asked to go in the back to see where they might be staying. When we got back there the rooms were extremely small (my boys are 30 pounds each and were to be sharing a room). If I had brought one of their beds with, it probably would have taken up a majority of the space they had, I would guess about 3 ft by 3 ft. The room was dirty and still needed cleaned when I saw which one they would be in. Fast forward to tonight: I showed up at 5:29 to pick up on Sunday. I was charged $140 for TWO days. Due to the specific drop off and pick up times, that means that unless you drop off and pick up your dogs on the same day, the minimum you will be charged is two days. This seems incredibly deceptive. I would understand if I had the option of picking my dogs up earlier, or if they charged a base 70$ overnight fee with an additional 35$ per night, but, given how the pricing was presented to me, I can’t help but feel lied to. When I picked up my dogs, I looked in my bag and there was still a ziplock of dog food. Meaning they had fed my dogs only a single cup of food split between each other. Again, I believe the business had just switched ownership, so I’m not sure if any of these things have to do with that, but my mom had mentioned not being pleased her first time back since the change. The staff themselves were nice and accommodating. Needless to say, I will not be coming back, and I would caution other dog owners to look for another location. Grooming could be a different experience, but boarding my dogs at salty paw is definitely something I regret.
Kinsey King
2023-11
My Husky has been there once before and her nails actually looked amazing when she done. I was impressed with that because she is not good at getting her nails trimmed. Unfortunately she smelt awful after her “bath”. We had to re wash her at home. But we didn’t care because her nails were actually trimmed. So about a month later I made an apt for my husky and Golden and I got confirmation texts for them BOTH. So I brought them into their appointment and the lady at the desk told me that they never made an apt for husky, even though they confirmed it via call and via text. She was rude about it. And did not want to make it right. It is very upsetting. Just over all a disappointing experience because I heard such great things and got recommended to go there. However I would not recommend this groomer. They do not treat customers with respect.
Megan McLaughlin
2022-05
I took my dogs here for the first time and couldn't be happier!! The staff is amazing! My aussie is very timid but they were very patient with him. Both dogs look amazing and I will definitely be a repeat customer!
Zak Domrath
2024-02
Very expensive. They nicked our mini doodles paw and she bled all over our car and clothes. Appointment scheduling was also messed up. The place smelled bad also. Customer service lacking.
teri phelan-ruden
2023-05
Our dogs were kept and they were happy to see us. but not as much as we expected. My girl, kitty was looking for treats in our truck and Ronan, just was laying almost pouting. I believe they had a good time and liked being with other new friends. We'll absolutely use them again! 👍
Mary Lilly
2023-05
I had my two Aussies groomed here today for the first time and we will definitely be back! They had fair prices and were able to get us in quickly. My dog’s coats are so soft and I can tell they have been brushed thoroughly. They did a great job shaping them, they both look very clean cut. They came home with complimentary bandanas and two Christmas photos they took for us. My dogs are happy and look beautifully groomed, would recommend!!
Paul and Betty Schaefer
2023-09
When this business was under different ownership, we used their boarding whenever necessary throughout the years. We recently had them boarded for 5 days. We picked them up, put their bed and bedding in the car for the drive home. 20 minutes later we arrived home. The car reeked of ammonia from the urine in the bed and blanket. I flipped the blanket over and it was covered in dried urine and dried poop. I don't believe anyone cleaned up after them. My dogs coughed and had diarrhea for the next 4 days. I called and got an answering machine. I left a message telling them about the bedding and I would be fine with a return call from them. It has been 2 weeks, and no one has even attempted to get ahold of me. They have my work and home number. My dogs are small and older. I hated that they were put in this environment when I always thought they were safe. If this site allowed me to put no stars I would.
Justin Johnson
2024-03
By far the best groomer we've been to in Max's 14 years!! Highly recommend.
Karyn Sue Pohlmeier
2024-01
I've left my two Dachshunds there twice and I don't leave my puppers with anyone! But they take great care of my boys and my boys are happy when I come homr
Ashley Shivers
2024-02
They are amazing people, very friendly professionals, they get the job done I would recommend to anyone! They are so amazing with the pets! Love this place.
ROSS STRICKLAND
2023-11
This was the best experience we have had. Our sweet boys had the best grooming they’ve ever got. Thanks to Salty Paw you now have new faithful clients.
Jan Jensen
2023-05
Our dogs are always anxious to go inside when we get to Ankeny Pet Services. The staff loves them and provides a safe and positive environment. They are flexible and caring. We never worry about them while we’re out of town. Thanks for taking good care of our dogs!
Will Westphal
2023-12
Great job, grooming was exactly how we wanted.
Staci Schmeiser
2023-05
Defiantly deserves 5 stars. I took my daughter's very matted dog to another groomer who quit half way through. Ankeny Pet services was able to get us in quickly and did an excellent job. I was nervous I would be judged because this dog was so matted. They were so nice and really seemed to care about the dog and his comfort. Would recommend to anyone who needs grooming services.
S Gomez
2023-07
Love coming here! My poodle does too! They always go the extra mile and work very hard!
Diane Clark
2022-05
Well I have to say that the owner Liz is such a nice woman and you can tell she really loves her job. I just moved to Ankeny in August and the groomer that I had... left the company and not sure where she went to so I decided to try Ankeny pet services and so glad I did. I don't think my two little Yorkshire Terriers have ever looked so nice and clean and nails were perfectly done. She even attached a fall bow on both of them which added a nice touch. They were happy when they came home and I just love their clean smell. This will be their new grooming home. Thank you again for making them look owned🤗
Vicki Overstreet
2022-05
Fantastic pet services! We were very pleased with the care our Aussie received for a stay at the kennel. She came home clean, fluffy & smelling great! Their groomers did a spectacular job! I would recommend their pet care and grooming services to anyone hands down! You can tell the sincerely care.
Shantel Cox
2022-05
Called to set up an appointment and talked to Mike. He was super friendly and helpful. Was able to get my dog in for the next morning, and when I dropped him off the lady that was there was great. The shop smelt clean and looked clean. Picked up my doggo about an hour and half later and he looked and smelled fantastic. Prices were normal too.Will definitely go back.
Jenna Bassingthwaite
2022-05
I brought my dogs here for boarding this weekend because I waited too long to book at our regular place, and they were full. I am very happy with Ankeny Pet Services, and will be making them our regular boarding place. The place is small, but nice. They have large indoor and outdoor play areas so the dogs get plenty of space to run around. When I picked up my dogs today they were happy and clearly well taken care of. We got pictures of the dogs sent to us while we’re gone, which is a big plus for me because I miss my pups like crazy when I’m not with them. The staff clearly enjoy their job, and do so well interacting with the animals in their care. I highly recommend their boarding services, and the price is so much more reasonable than other places in Ankeny.
Marriah Baxter
2022-05
Absolutely thrilled. Typically we go elsewhere to have our Poppy groomed, but we’re having a hard time getting an appointment. We are so pleased we decided to go with Ankeny Pet Service. Normally Poppy is dismissive and timid after a grooming appointment (typically the happiest girl ever) but this time around she was our normal happy burst of energy. Staff was welcoming & did a great job with communication. Will absolutely be a returning client.
Jill Rettinghaus
2020-05
We recently started bringing our 2 (4 & 5 year old) schnauzers here and Ankeny Pet Salon does a great job with the grooming. They clip them exactly how we request and they look & smell wonderful when completed. One of our pups is quite expressive during grooming and takes more patience and time - we appreciate that their staff is good with him and that he comes home feeling happy and handsome (it is unfortunate that other places he has gone, he is not a happy camper upon coming home, so this speak volumes to me about this salon). We appreciate your staff and will continue to return! (My only improvement would be to be able to put a tip on card amount without using cash).
Bradley Bender
2023-05
They do very good job and grooming our goldendoodle. We switch from another groomer in town and we've been very happy with Ankeny Pet Services. Even when something goes wrong, they take the time to make sure it is corrected or that we are satisfied.
Rebecca Ashley
2023-05
I've went to three different places to get my long haired chi-weenie groomed. This guy did awesome job and I'm finally a happy "momma" ! His prices were cheaper than anywhere else also ! Be going back when needed again !
Sandra Harris
2022-05
Such great people!!! I love the new formats. Sammy was well taken care of her groom was fantastic!
Chelsea May
2016-05
After being new to the area, I was nervous to take my Bichon anywhere to be groomed. I knew that I wanted to support a local business and am so glad that I found Ankeny Pet Salon. Each time I've had my dog groomed there, he has come back looking amazing and in a great mood. The prices are reasonable and what I would expect to pay to have my dog groomed. I'd recommend Ankeny Pet Salon to anyone.
Kristin Van Zee
2024-04
Very nice staff and very good prices!
| Monday | 7 AM-5 PM |
|---|---|
| Tuesday | 7 AM-5 PM |
| Wednesday | 7 AM-5 PM |
| Thursday | 7 AM-5 PM |
| Friday | 7 AM-5 PM |
| Saturday | 8-9 AM |
| Sunday | 5-6 PM |
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