Hy-Vee Grocery Store

Heather Martell

2024-04

I've only been to Hyvee a few times in the past. It's clean and always busy. Some prices are higher than others when compared to shopping at Walmart. It's good to keep those prices in mind and compare them.Other than that, the selection of products is good and the food is always fresh

Ivan Rojas Zubieta

2023-05

This grocery store has attained a new format in the industry, the customer service is out of this world. Customer service experience is off the charts, there is no competition, the difference has been established with golden letters.

Kaylea Wilde

2024-02

Decent selection of items. Unfortunately, they've recently decided that they can only have 4 self checkout lanes open per employee watching that area, which would be fine if they staffed enough people to have all of their self checkouts open or even staff enough people for normal checkouts. Sadly, they have done neither. There's nothing more frustrating than having to wait in line knowing that there are self checkouts that work, but are simply "turned off". I've seen this happening at various times of day and during both the week and weekends.As if there weren't already plenty of reasons to avoid Hy-Vee (treat staff horribly, a huge payoff in recent years with unacceptable outings given to staff, an ugly CEO -and I'm not talking about his looks), this is the straw that broke the camels back. I basically live next to this Hy-Vee, but I will be avoiding it from now on for wasting my time.

Kevin Ward

2024-02

The two brothers that work the drive up are absolutely fantastic. Given the weather this past week, they remained very polite and professional. Give those boys a raise.

Emily Gustafson

2024-04

I want to say thank you to the gentleman in aisles online who helped me locate a meal kit I’d been looking for and couldn’t find at my local hyveeI also want to thank a gentleman who was stocking frozen products and stopped what he was doing to help me find some frozen wings after I had been told the incorrect aisle by another employee over the phone. He went over to another aisle then came back with the item and asked how many bags I needed. Thank you. I also spoke with Zack from the meat department and he even called over to the other ankeny hyvee for the wings. He said he’d log in and check inventory and that he would order the product

Shirley Evans

2024-04

Too big. Took too long to find what I needed. When I walked alll the way back to cakes, no one was there to put writing on it and it was for my daughter's 40th birthday at her headstone.

Robin Vinzant

2024-02

So I went into the drive-thru the other night and told them that they forgot my crazy bread on I don't know what's the day before the day before that so no longer than 2 days. I literally had to get into it with a manager over some damn crazy bread because I wouldn't lie about that. So as I'm holding up her line she says her line she throws some crazy bread at me and says don't ever come back wow are you kidding me why would I lie I just moved here from Des Moines and no one treats people like that but I tried to ask for who was above her and she wouldn't give me the information.

Damon Howard

2018-05

Friendly service and great selection. Lots of specialty products. Pretty much everything you could want. Only down side is that it is a little more expensive than some other grocery stores.

dejan resanovic

2023-12

Very dissatisfied with Hyvee at the prairie trail drive location I was employee of that store and recently ended my employment due to favoritism and management been very unprofessional also because I wasn’t given what I was promised meaning I was hired as customer service rep and they were using me to do other things such as picking up the garbage at the parking lot also to work in the departments where I wasn’t trained and never done those things in the past. I am sad that I had to end my employment with them but they didn’t give me the choice also I was advised by Co Manager of that store that I am required to do everything they tell me rather that’s working at the register cleaning restrooms or if they need me in the meet dept to cut meat which I didn’t agree with that and that is why I decided to leave…. Very poor management…

Erin Lee

2024-02

I am from Iowa but now live out of state. My 2nd ever job was working at a Hy-Vee through high school and college. My husband and I are always excited to visit any Hy-Vee we can whenever we are back in Iowa. We always find everything we need and more.

Derek Elling

2024-02

Great selection, comes at great mark up.The new Perks program likely comes as a need to get you to agree to a greater release or use of your personal data (why else wouldnt they just utilze their existing program).Alcohol, very expensive. Friends from neighboring states shocked at prices in Iowa (driven by HyVee). They give space to those that pay (higher costs) rather than finding cheaper options.I've worked hard to break my habit of going to hyvee by default.Target for most, Fareway for meat and produce, Target or Casey's for alcohol.

E Finke

2024-04

It used to be good but started making self checkout only for 12 or less items. Sad to see it go downhill

Rhonda Swanson

2023-11

Cons: The last few times bags of potatoes, carrots, and celery especially the bagged salads have had rotten ones in them which make the rest unusable for the most part. Troy in the produce area special ordered Japanese eggplant for me and never called me about it. When I finally asked him after checking with Christopher who stated they were never ordered, Troy said they threw the case away since I never picked them up, while shrugging his shoulders, he dropped the ball on this. I never received a call they were in. Hard to pick up w/o a call. Grabbing a bite to eat there, the tables are always dirty, never wiped off. Pros: The grocery area is always clean, employees are always pleasant and for the most part a good place to go.

Kevin Bullard

2024-02

Is a big ol grocery store...deli help was astounding...in a good way! Thank you Hy-Vee for hiring and training Great talent

Sam Tooman

2023-10

The other day I went into hyvee to go shopping. Mari helped me through the produce department and also helped me find what aisles my other groceries were in. I just moved in from out of town so I still don’t know my way around. She was extra patient and extremely sweet with me; she definitely made my day much better with her kindness.

Jon Studer

2024-01

Hy-Vee has to be the most mismanaged company in Iowa. They have more than 10 ads going on at the same time and no one knows what is on sale or not. The worst is they put items under sale signs that are not on sale so check the price.

Valerie Cooper

2024-04

Love the bath bombs & fizzers; always finding new scents to enjoy!

marly tann

2022-05

I asked that they put happy birthday on a cookie cake for my daughters party. the first attempt of writing the full happy birthday where the letters weren’t centered and ended up on the decorative frosting I asked that they write happy b-day. I waited for about 20 minutes and got the below 🤣 I was in a hurry and I had already had them take back the first cookie so I rolled with it. They were friendly and apologized, the person mentioned that they aren’t professionals. But maybe a little training on frosting letters wouldn’t hurt! ☺️

Tom Matt

2024-03

Used to be my go-to. No more. They will stand and look at huge lines and not open the self checkout lanes. Time to go to Fareway.

Lisa Poppaw

2024-02

Friendly staff, good layout. It would be nice to have more choices and products.

Tonia Lee

2024-01

This Hyvee is amazing! It has everything in this store. Easily found everything we needed and then some.

W M

2024-01

New PERKS discount is a joke when they don't send cards so you can use the gas discount, and they reduce your discount on top of that. Their alternate method didn't work either. Rip off customers.

carol olech

2022-05

I've shopped in many supermarkets in my lifetime and I have to say nothing can compare to the Hyvee. The store is always clean, well stocked, friendly staff, and has quality merchandise. There is no other like the Hyvee!

Lesley McCoy

2023-08

Clean! Good selection of gourmet, healthy options,and your every day. Prices are high. Super friendly customer service staff. Sales are good but I only get a few things here that aren't at other stores due to the cha-ching prices.

David Skretta

2023-12

Was really surprized that each of the mens bathroons were private! They could have been made into unisex bathrooms easily! This was a good stop!

Anthony

2024-04

Closes early an overpriced , staff Rude an half services as other hyvees!

Kurene Welter

2024-03

Instacart should shop at the store closes to your house sho ice cream font melt

Ann Skallerup

2024-02

It's more expensive than the grocery store I usually go to, but it has a wider variety of items that I was looking for.

Carlos F Lopez-Castillo

2024-04

Love it, always find what I need. We also eat at whalburger

David Mueller

2023-11

had an almost broken fuel saver card, thought i could trade it for a new one, guy ended up breaking it a bit more, not his fault, not mad at him, mad at hyvee tossing all the fuelsaver cards away meaning i have to get one of those new fangled cards via an arduous form that'll probably ask for my household income or something, or call a number and wait god knows how long.To summarize not the guy's fault, Hy-Vee's fault for tossing the fuel saver cards