Dollar General

John Wallace

2024-03

I was shopping last night with my daughter, I had a cart FULL of groceries. As I’m shopping, the manager made a point to follow me down every single isle. At first I didn’t think anything of it, but I started to purposely zig zag in isles & sure enough here she came. She was at my hip down, even cutting in my view of things. Then as I’m checking out, she ran up to the front & stood next to the cashier watching me as I checked out. I had $130 in groceries with 2 jugs in my bottom rack. After I paid I realized I didn’t ring up the 2 jugs in the bottom of my cart, so I said hey I need to pay for these as well & THE MANAGER STANDING THERE - NOT THE CASHIER SAID “As long as you realized it before you walked out” So in other words she wasn’t going to remind me of the two items at the bottom of my cart, she was anticipating that I walk out with them & not pay, I have never stolen anything from this store. I am a local of this town and do not appreciate being treated like a criminal when I’m spending over $100. I will be calling corporate over this matter, I felt entirely violated being followed like that all the way up to the point of check out. Do you get paid enough to treat people so poorly? Does DG condone discrimination? I was dressed in an outfit that cost more than her prescription glasses sitting on her face but yet she’s treating me like a criminal? This store is a joke just like most of the people in this town. If you aren’t from this cousin loving land they make sure to treat you as an outsider. Weirdos.I did get the managers name as well as the cashiers & this has all been sent to corporate. I will continue to push until something is done. Rest assured all I have is time & energy to dedicate to making sure this is handled. Consumers shouldn’t be treated like criminals, but for what it’s worth to be in your 30s managing a DG speaks volumes as to where you’re at in your life.

Jasmine Mardello

2023-05

One of the best stores in our area. Everytime I come in here it’s pleasant and welcoming. Tonight I witness two ladies endure one of the most rude men I’ve ever seen in a public place and they both handled it with with such grace. I fully expected them to take up for themselves in some way but both ladies kept cool and collected, he slammed his cart towards the counter and started screaming obscenities and both ladies were so calm. I recognized one from the Hanover store and another from Jeffersonville so I assume they’re both higher ups but if not THEY NEED TO BE! Thanks DG for hiring such great folks!

Zachary Silverstein

2023-12

This store has gotten so much better lately because of new staff

Jacquilyn Walker

2023-05

Dirty and disorganized. Stuff thrown everywhere to the point that even the emergency exit is blocked.

Al Hu

2023-05

Can't pay thier employees or people in the town enough to keep the store open on a Friday night past 7pm.... you think it'd be worth it instead of missing out on all the business but they'd rather close the doors than pay anyone more than enough to get by and $12 an hour is not enough to get by these days!!!

Eliza beth Layton

2021-05

Always friendly service. Willing to go above and beyond for their customers. Food selection is great for the prices. I know that I can easily feed a family of 4 for under $20. Only complaint is they are often out of tobacco and cigarette tubes.

Phyllis Keene

2019-05

I stopped in to see if they had a baby 👗 in a size the store by my home didn't have. I was surprised that they didn't have clothes. They do carry produce and a large food selection. I didn't purchase anything. Store seemed well stocked & organized as compared to some of their other locations.

Sandy Basham

2023-05

Nice people but the store has really gone downhill. Went today and half of the coolers weren't working and boxes were sitting all over the place. A few years ago it was my go to place but now I end up heading to Charlestown.

Jody Gibbons

2019-05

I love my hometown Dollar Store in New Washington! Great staff, everyone is helpful, friendly, and seems to know what they're doing which is very rare these days. Every time I visit another Dollar General Store elsewhere, it always makes me appreciate the New Washington Dollar Store even more! Keep up the great work!

Melinda Marshall

2022-05

This store is just right for ur every needs. It has a little bit of everything.. And that's such a convenience for the small town we live in. Fast in and out service. Nice people with so much care and patient's make's shopping there a wonderful experience..

Donna Jennings

2021-05

Excellent place to stay when you are getting care at Cleveland Clinic. The Shuttle will take you back and forth is available all the time. It even took us on a Sunday for a COVID test needed before surgery and waited on us. The staff are definitely A+.

Mira Montgomery

2019-05

They have a decent selection of groceries for a store this small, including produce. However, I went in for glitter and clear glue for a school project and couldn't find any. I also went in real quick to find a pair of shoes because one of my sandals broke while I was at school, and the only ones I could find were a pair of men's camo flip-flops, which I had to lay $10 for. The customer service is often sub-par here, if that. Sometimes it is just downright awful, with many incorrect prices and long waits as well as idiotic bagging such as putting dangerous chemicals in with food, or putting heavy items on top of bread or eggs.

Shelly Dierkes

2022-05

New washington dollar general had an amazing employee Evie! I loved going there and I love this store. Will miss her greatly!

Rachel Bussey

2018-05

The new remodel at Dollar General is amazing!! The grocery section has greatly expanded, and the now have fresh produce with a large frozen section.

Lisa Crawford

2018-05

Very nice!!! Clean, well stocked, organized and 2 registers opened. A little farther to drive, than Hanover DG, but worth the drive!!

Kevin Dillman

2022-05

The Dollar Store milk always has a bad (metalic) taste. This strore is frequently out of a lot of stuff.

Patty Chester

2020-05

I love it 😍I'm so glad we got our own in Otisco.I see Charlestown very little these days. We have a grocery store in scottsburg.

Byonka L.

2019-05

It's August 17th. The best day of my life. I got candy corn and saw a full shelf of Halloween candy at the dollar store. 100000/10 experience.

Craig Hardebeck

2021-05

The store was clean, I didn't have a problem finding what I needed, and the employee's was respectful.

Brad Barron

2020-05

Good. 95% of the time they have what im looking for. There are 2 stores within 15 min. Of me. It saves me a trip to other stores 30 min. Away

Michael “Stunning” Arnett

2022-05

Great store nice place fine customer service God bless 🙏 in and out in a timely manner 🤗

Andrew Spradlin

2022-05

Great store besides you lost 1 star for the awful bathroom facilities including the door doesn't even lock or have a handle!!!!

Askme Please

2020-05

Too crowded with product and it would be nice to hire a higher quality associate but the prices are great. You win some... Meh

Cindy Westbury

2018-05

Usually has exactly what I need every time I go, with the exception of Big Red. Very friendly staff! Love the cashiers there.

Adew Rin Len

2019-05

The employee are okay, they will give you three location where your items might be, but they would not help you find out.

Cody Densford

2022-05

It was very welcoming but you can feel the evil past of all the robberys

David Hollowell

2022-05

Love the dollar store although we're dealing with a employee shortage I never wait long to check out.

Mindy Welch

2022-05

Some of my Fries were still frozen I couldn't believe it!!! My entire dinner cold over all

Tina L Scott

2022-05

The lady that worked here on the day shift was awesome and I think I made a new friend 😊

Rhonda Stroud

2018-05

Great! The new remodel added many grocery items, including fresh produce!