4.8 (145)
2010 Ironwood Cir, South Bend, IN 46635
(574) 232-8225
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Angelica Aileen
2024-05
Like always, Gena and her team have done a wonderful job! I have three dogs and when I tell you there is no other place I’d rather take them, I mean it! I always go above and beyond as well as do their best to accommodate your pets needs and your wants. They give fair prices and most importantly, they always make sure to focus on the pups safety.They do very well with communicating by giving you updates on your pups and are always very transparent and honest about everything.They really can do it all as they provide multiple services such as grooming, daycare, boarding and so much more!Support small businesses, especially this one!Thank you Paws n’ Claws Pet Spa team for the excellent service and care!
Katherine Graul
2024-05
My dog’s coat was a mess when I first got her and she was not familiar with being groomed, but Gena didn’t even blink an eye when I came to her for help. Since that initial groom, Gena has gone above and beyond to make sure Scout becomes more and more comfortable with the grooming process. She has also helped me craft a grooming plan that will keep Scout's curly hair manageable in between haricuts. Every time I drop Scout off I know she is in good hands and will come back looking great! When I pick Scout up, Gena gives me a full report of how she was that day and how she is improving. Gena truly loves what she does and you can feel that radiate off of her as soon you walk in the doors of Paws N Claws. I know my dog is in the best care with the Paws N Claws team, and I highly recommend Gena’s services to anyone within the South Bend area.
Janey Hardesty
2024-05
Gena and her staff take excellent care of my dogs while in her care. She is able to do a great job on nails even with the most difficult and skittish dogs when it comes to touching their feet. We asked her to groom our miniature poodle how she thought best, and she knocked it out of the park! From an 8 lb. dog to 140 lb. dog, she has delivered exactly what we have needed. Paws N Claws Pet Spa has been our groomer for over 10 years and we are highly satisfied.
Kimberly Yoder
2024-05
The Only groomer we would trust with our Bernedoodle, Holly!! Gena and her staff are our Holly’s home away from home! Grooming is a day out experience filled with love, care and attention to details. If you have a doodle of any kind Gena’s is the only place to go! Gena and her staff take pride in what they do and it is obvious in the services provided.Our family loves how Paws and Claws loves our Holly!
Debbie Lawson
2024-05
We have used Gena since 2019. I have a a dog that is a little bit of a diva and every groomer has had to muzzle her except Gena. She has worked with my baby and now my little Diva is able to get groomed and is less stressed.I have 3 more Keeshond that she grooms and they all do amazing and Gena will not push the animal more than they are able to take.If you want a groomer that will rush through grooming pushing your animal more than they can take She is not your groomer. If you want a groomer that will love your pet and given them the time they need to be at ease than Gena is your groomer.Gena I’m so blessed to have found you and thank you for loving my babies like you do
Sara Young
2024-04
After having a bad experience at another groomer my dog was so scared. Gena and her caring staff have turned that around for my older good boi. I now take my puppy here too and both my dogs get treated like family. Paws and claws is the best groomer in our area. Love the job they do and my older dog loves the massage they offer! This is THE PLACE to take your animals. Thank you paws n claws!
Shelly Jackson
2024-04
Gina is the greatest. You can tell she has many years of experience and a genuine love for her client’s fur babies. Today was our first visit and she did a fantastic job on our boys. I trusted her enough to let her do what she thought was best and she delivered as promised. Gina takes the time connect with her clients and ask questions. The calming environment was what made me know this was the place. I was looking for a grooming salon where there was little to no chaos and this was it! If you haven’t settled on a groomer for your fur baby, please give Gina a try. You will be making the best decision for you and your fur babies.
Angela Baker
2024-05
My Henry always looked wonderful. Gena was so gentle with him. Her grooming center was always spotless. I love bringing Henry to someone who cared for him as much as we did.
Dione Ganser
2024-05
Gena is always so great with my fur babies! Ivy had her spa day today! Thanks to mom being off her game it ended up being rushed but you couldn't tell she had zero warning for the change of plan!
Lola Dwyer
2024-02
My Loki is a very difficult husky. These guys are amazing with him. I will not take him to anyone else. He loves Gina and her crew and I couldn't trust anyone else with Loki these wonderful animal loves. I also take my kitties and they always come back soft, beautiful, and smell great.
Nana Jones
2024-03
Gena and her staff are like family. She treats all my furbabies like her own. I have friends and family who love her. I'd never go anywhere else! When my schnoodle wasn't feeling well she was the first person I called and Bear LOVED her. I told her the situation and she took such good care of him, he loved going to see her. She always made him so handsome! Number 1 pet spa/grooming in my book!!!
Danielle Collins
2024-05
Great place great staff. They take great care of my fur baby. My dog is always super excited to go for a hair cut nails trimmed. He always comes out looking wonderful. I won't go anywhere else.
cathi voorde
2024-04
I have an opinionated, newly rescued Maltipoo who went for a groom today at Paws and Claws. Cooper is a very nervous dog who can be a little snarky at times. Jean took her time and gave him a deluxe spa experience;) He was relaxed when I picked him up and looks like a whole new dog.
Lory Timmer
2024-04
Paws N' Claws does an excellent job trimming nails for my two senior dogs. The staff are gentle and patient, and make the experience quick and easy. The prices are extremely reasonable, too! Highly recommend.
Ellen Brenneman
2024-04
I kept hearing about Paws N Claws through word of mouth and finally took my two Goldens there to be groomed. So very happy I did. The owner/groomer is knowledgeable, friendly, and most of all, is passionate about her job and the animals she works with. My Golden girl was a bit anxious and extra care was given to her so that she felt comfortable in her surroundings. This will be where I'll take my dogs from now on - highly recommend.
Tarah Sheteron
2024-04
Gena does and amazing job with my Akita CoCo! She’s a little grouchy when her family isnt around but Gena knows just how to make her comfortable and gets her nice and clean a pretty again! Thank you Gena! Highly recommended!
Jessica Troyer
2024-04
I am the massage therapist at Paws N Claws Pet Spa so this review is from the inside perspective. I am very impressed, not ONLY is Gena a great dog groomer, she has a great understanding of what it takes emotionally and physically to help ensure that she creates a positive experience for your pet! Each pet is catered to their needs and most walk out with tons of confidence and can’t wait for their next spa day. She really enjoys grooming and building relationships with your pets!
Jennifer Bush
2024-05
I took my 1 year old chow in for his first grooming. Everyone was so good with him. He was really happy and his services were excellent! Thank you also for the extra time required to get his coat dry!
Tobey Chappell
2024-05
Gena and her crew are beyond awesome and warm and talented. Another great plus: If all you need is a nail trim between full groom, all you have to do is walk in. Quick dog pedicures have made my life a lot easier and floors happier.
Kennedy Onuoha
2024-02
Took my 60-pound goldendoodle there, and I was very impressed. She had some matting, so I thought they would just shave her and leave her looking weird. They actually took the time to brush her out and kept a decent amount of her fur. She looked very cute! They also did her nails and glands and gave her lots of attention. I could tell that she was well taken care of while she was there. I was impressed with their availability, flexibility, and communication when it came to scheduling. We will be back!
Katy DuBois
2023-06
Paws N Claws did SUCH an amazing job. This is the only place I will take our pup, Frisco! We have a rescue husky that can have quite a bit of anxiety and hardly any grooming experience. Gina took all of the time he needed and really worked with him throughout the process. He looks amazing and I'm so impressed!!
chris hollister
2024-05
Gena and her crew are the best! I know I can count on them to do exactly what I ask. My dogs have always enjoyed their time at the "Spa". I consider this place my dog's "second family"!
Kristina Rivera
2024-04
Called for an appointment last minute and was accommodated right away! I was looking to avoid going to a commercial pet store for my pet’s grooming needs and glad I found Paws N Claws. Gina was very knowledgeable and caring. My pup was really nervous and anxious at first, but Gina took her in her arms and put her at ease within minutes! She’s won a new client and we’ll be back when needed.
Whitney Mark
2024-04
I highly recommend Paws N Claws! The staff is always very kind! I recently moved about 40 minutes away from the spa and I can’t bring myself to go anywhere but here! When I leave I know I am leaving my pet with people who care and will make sure he is taken care of. They offer many services and they always do a beautiful job!
Amber Schwing
2024-02
We have been taking our cats to Gena since 2020. In 2021 I had the unfortunate experience of losing my cat unexpectedly as I pulled into the parking lot for their regular grooming. Gena immediately started doing CPR on him and tried to save him. It meant so much that she cared. We cried together that day. I love the care she has for my pets and love that she knows what they need. Jessica does an amazing job doing therapy on my senior cat. It has helped his mobility immensely! Thanks for all you do!
Carol Schraw
2024-04
I have just started bringing my little Maltese to Paws & Claws. This place is so cozy. Jena is very concerned & caring, plus, she makes sure her pups get along. So far, I love it!😊🐕
Becca Clifford
2024-04
Friendly owners and they do a good job. My yorkiepoo gets a bath, a haircut, nails trimmed and they brushed his teeth too! Reasonable prices too!
Joann Scheetz
2024-05
Gena has always been a conscientious groomer who listens to what the client wants. When my doodle doesn't let me brush her, Gena only shaves the spots that are matted, not the entire coat. Other groomers have made me feel negligent about brushing, but Gena knows that my dog doesn't tolerate being brushed. She allows Mia to get down from the table to rest when she's had enough. She really loves the dogs she grooms, even when what they need is tough love!
Benjamin boyer
2024-03
Wonderful service. Brought in 4 Australian Sheppards that needed groomed. All came back smelling good and looking more beautiful then before. Owner was accommodating and stayed after store hours so we could have them groomed asap. Super Satisfied with the service, Highly recommended and will continue to bring our puppies back.
Amanda Bell
2024-04
Jena and her team are the absolute best and I refuse to take my Labrador Beau anywhere but to her! (: even though our boy is stubborn, I know he just loves them deep down. He always comes home smelling clean and looking so handsome!
| Monday | Closed |
|---|---|
| Tuesday | 8:30 AM-3 PM |
| Wednesday | Closed |
| Thursday | 8:30 AM-3 PM |
| Friday | 8:30 AM-3 PM |
| Saturday | 9 AM-4 PM |
| Sunday | Closed |
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