3.7 (168)
2401 Lincoln Way W, South Bend, IN 46628
(574) 800-6231
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Caleb Williams
2024-04
Kinda weird today.. they were packed with people looking to shop from the front of the store to the back. Once I got to the door (before 6pm) they told me they were closing early and will open again at 9am.
Shannon Hensley
2023-11
This store is the worst they make up their own hours. Sign says open till 9 it's 830 they already closed. When they are open you walk in to their horrible rap music blasting
Freedom Solis
2023-09
They were out of so much stuff. The store was messy with merchandise just laying all over, including open packages. Very unorganized. This store has definitely gone downhill over the years.
LaVon Thomas
2023-05
I asked the guy who answered the phone today, to let me speak to a manager. He lied and said he was the manager, and the person who waited on me last night so that I wouldn't tell about how he tried to steal my money. It was at closing time, it's on camera, and he gave me my money that he tried to steal, without touching the cash register. If I hadn't checked the balance on my card he was supposed to have loaded, and returned to the store 5 minuted to closing time, he would have gotten away with my $50. And if i hadn't counted the cash he handed back to me, he tried to give me just $30, so I had to ask where the other $20 bill was. He retrieved that from the same spot he tucked the other cash i gave him. He's about 5'5" with a jheri curl. Shame on him. I hope the district manager reads this review...and checks the camera.
Jason Smith (Patriot in Goggles)
2019-05
Been going here for a while since it happens to be the closest store within walking distance of my home. The employees are good.The major complaints I have are the lack of stock of high demand items, and the beggars who sit outside the store.They are always silent as you walk into the store then as soon as you leave ask you for some spare change or cigarettes.Something needs to be done.
Reisha Reishaaa
2023-08
I came to buy a shower curtain and the price was three dollar something and on the register the price change to five something like this when I talk to them they were rude and tell me no I’m forcing you to buy it
Ryan Yazel
2019-05
Decent size and prices, but this store leaves trash all over the parking lot and overflowing it's dumpsters. Customers pull in and just dump trash from their cars. It seems the staff doesn't take the time to get out often and clean up the messes. It needs to take some more pride in its neighborhood.
Lana Coleman
2018-05
I won't be coming back. As of 11/22/2017; they've hired this old, homeless looking dude for security. I guess with the enflux of homeless panhandlers outside the doors and tbe preteens they have coming and begging the customers for money; they had to do this. But please explain why he has to be breathing down my back and follow me around. I felt completely hasseled and i used to shop here religiously. Worse experience ever. Lose the creeper and i might come back
Robert Willis
2017-05
These people saying this is a great store have to be employees or work for the company this is the worst store I have ever been to and I have been to alot of family dollars in the United States of America this is why people are going to Walmart this store needs a great Store Manager they need to clean house and than clean up this store 4th is worst in South bend by far.
Tammy Gutierrez
2023-05
This place is ghetto. They lazy and rude. Just go down the road a few blocks to the other one.
E-lexus Thornton
2020-05
If I could, I would rate it a zero. Worst customer service ever. Only one guy is actually good at his job there. Everyone else is rude and lazy. They never open on time either.
Zhenay Newhouse
2019-05
Usually only 1 cashier working so if the store is full than plan to wait..I love the remodel...Some of the staff shouldn't work in public spots
Chris “cg” Georgia
2017-05
Words cannot truly express how terrible this location is in every category. The store is always dirty, run down, and not easy to shop in. The workers are not friendly or do not care and the lines are absolutely the worst. In MHO this is one of the worst stores in our area. Avoid if possible!
S M
2022-05
Staff there was great. Every cashier was so accommodating and helpful. thank you for the great customer service.
Midnight Lily
2018-05
Horrible place! They are stays getting stolen from. The staff is rude and always acts like they are better then you. Maybe the new one down town will be least ghetto like.
Denise Jansen
2019-05
Most of the staff are rude, cold and sometimes don't speak to you at all When checking out. 90% of time u can't get to merchandise due to inventory stacked in front of shelves.
mikelle Jaquish
2018-05
Great place to shop especially they put a lot of these stores in low income areas where parents may not have cars and the store is more convient to walk to for those nesessary purchases
Clarrisa Caston
2017-05
It's a good store, wonderful location it's just always pack with their supply on the floor need more space.
stephania pigee
2017-05
Great service. Clean not junk like Western street family Dollar. That manager is straight up mean and not all that friendly.
Carrie Moyer
2018-05
Staff is very nice and helpful. Will be going back for all of my last minute shopping needs.
Angela Kelley
2020-05
Rude and unclean broken glass all over floor when you walk thru doors employees only one guy that works there is nice.
Nicholas Sholtis
2018-05
Even though the hours say open till 10, that is not the case. Rude employee wouldnt let us in and just said "we're closed..." False advertising.
Tammie Shott
2021-05
This store is always cluttered and messy. Only go there when I absolutely have to.
Johanna Foster
2021-05
I went to get dog food it was ok I got a 28 pound bag for 14$ I'm cool with that
R B
2023-05
The website open and closed hours are different than what the store is actually open and closed
Valarie Kubacki
2022-05
Place was a mess empty shelves boxes blocking exits and aisles. Unfriendly
Rwings73
2023-05
Definitely larger than the other Family Dollar down the street.
Saundra S
2022-05
This store had everything BUT PAPER PRODUCTS. That was my only issue
Gloria Baker
2017-05
The ladies are very accommodating, store is always clean, isles are clear.
Candy Kisses
2018-05
Great customer service well most of the employee's
| Monday | 9 AM-7 PM |
|---|---|
| Tuesday | 9 AM-7 PM |
| Wednesday | 9 AM-7 PM |
| Thursday | 9 AM-7 PM |
| Friday | 9 AM-7 PM |
| Saturday | 9 AM-7 PM |
| Sunday | 9 AM-7 PM |
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