Premier Loving Care

Emilee Gardner

2024-04

I don’t leave a lot of reviews but I feel like it is so hard to find a groomer and they are definitely a good one!! I’ve been here multiple times and they always know what’s best and take care of my pup! This time he was way over due for an appointment (I know definitely bad on my part ) and he was unfortunately matted and needed shaved down. I was nervous about it because we always keep him long BUT they did such a good job doing what needed done without making him look completely ridiculous 😊☺️Definitely come here especially if you’re needing a good doodle groomer. They are phenomenal

Patricia Jolly

2024-04

I cannot say enough about this awesome grooming business. I love them and they love us.

Debbie Smith

2024-04

On vacation, we forgot to bring our clippers to do our chihuahua's nails. We didn't need an appointment, and there was no waiting at 9 am on Saturday morning! Lisa saw that our dog was a bit skiddish, so she took amoment to calm him. She cut Rudy's nails and dremmeled them in 10 minutes. Wow! She did an excellent job! Thank you! This is the place to go in Shelbyville for dog grooming.

D E

2023-09

My dog's first visit to PLC was with Ashley. Scheduled a bath, teeth brushing, and nail trimming. My dog is not very easy to groom, but Ashley and her staff were very patient and friendly. I can tell that they truly love their furry clients! The pricing is spot on considering the quality I received. Very pleased with this business and I will be returning!

Gena Kambouris

2023-05

Did a fabulous job!! Love the fact that I can schedule online and not have to schedule weeks in advance. Definitely my new grooming place. Thank you, Kaila. You did a spectacular job on my Gracie ❤

Trish J

2023-12

These dedicated people are so awesome. They took such good care of my 6 month Frenchie. Now he has been given a great bath! His coat feels so good. They r so great!

Cristalys DeJesus

2024-04

Elaina did AMAZING! My dog is old and grumpy. She handled him so well!

Jane Norton

2022-05

We have taken our dog, Charli, here several times & we haven’t even looked elsewhere. Charli is a difficult cut because she has thick, wavy to curly hair and lots of it. We always have them cut her like a short-haired lab. We have had a few different groomers & have liked them all. Jonathan was our groomer today and Charli looks amazing! She’s so happy to get rid of all that extra hair in this heat! Thank you!

Angie Redd

2023-11

Cut was not very good. Was not blended very well. The only did her body, top of her head and around her feet. Her legs were not cut nor her muzzle. Leaving this review for family member. Will not take her back

Chana Young

2024-04

Went above and beyond for my 5 huskies!! Gave us a good multi pet discount too!

Mike georgi

2023-05

I truly want to thank all of your staff for saving a dog I brought in about a week ago. You saw me on emergency notice after I saw the dogs condition. He is recovering fine and the grooming was amazing for him from the before aspect. We will also be bringing our other dogs there for grooming, we just wanted to really send a thank you for your utmost kindness and care.

Caelan Rathke

2023-05

I received excellent service and my dog received excellent service as well. The staff was very helpful and friendly. My dog is pretty shy and they handled his attitude with grace and gentleness. I'd highly recommend this place. They charge based on weight and I paid about $60 for my 75lb pup to get the complete package.

Amanda Spears

2023-05

My cat got out for a couple days and was covered in an oily substance. They didn't hesitate to take him on and he definitely is not fond of a bath. They did an excellent job and despite his difficult grooming session were very friendly and understanding. He looks and smells so much better now! Awesome place.

Megan Pope

2023-05

I won't go anywhere else. They get into all of the nooks and crannies! Free bandana to show off your dogs new haircut, freshly brushed teeth and trimmed nails (they've never cut too deep), and for the curly types they'll even pluck the hair in the ears. I recommend this place to everyone I know with a dog.

Brian Harrell

2023-05

This was our first time bringing our Australian Shepherd and we were very impressed! Our dog Bentley can be a little difficult, and Ashley was wonderful with him! Thank you and a job well done!

Shawn Keller

2021-05

Took my dog Izzy for a grooming. From the time the call was made until we picked her up the staff was polite and kind. They did an amazing job on her. This was our first time going to PLC. We will definitely be back and I would highly recommend them!! Thank you all for such great service!!

Meg

2022-05

My dog loves his groomer Jenny. Last time wasn't the greatest hair cut and I asked for him not to be cut as short and he came out short. I told the gentleman but I guess a communication error?! Otherwise its a great place for grooming.

Nicole Frye

2023-05

They did great with my Morkie Binx! He looks and smells so good !! Already made his next appointment!!

Aimee Kegler

2021-05

Took my two boys here and the groomers were awesome! I was very anxious about leaving my beagle because he's an anxious dog and I didn't want him to get hurt or start a fight or cause chaos with his big mouth lol. But Jenny and Deedee (and others whose names I didn't catch-sorry!) were so welcoming to both my dogs and were especially accommodating for both of them and tailored their approach to keep both dogs calm and comfortable (well...as much as my beagle can be haha). Thanks so much for your support today ladies and great job on cleaning up the ruffians!

David W. Devore

2023-06

Always like seeing friends just miss Dee Dee at times.

John Ruble

2023-08

Riley James loves his groomers and they love himI would highly recommend people to take their pets here

C B

2022-05

I recommend taking your pet elsewhere. They cut my dog and didn't bother mentioning it. They messed up her haircut as well. Not sure why I was still charged.Hilarious you say that on here. I complained and was excessively harassed and threatened by you over it for days on end. You even threatened to take legal action against me for leaving an honest review and demanded I remove it from Facebook and Google.That's far from everything you had to say to me about the whole situation. The problems could've been "fixed" and even non-existant by a groomer paying attention to what she's doing, how animals react to injuries, and by doing what she's supposed to be doing instead of ruining styles and chopping off a long, lifelong hairstyle that has never and will never grow back, cutting it in a fashion she's not even supposed to be groomed in, a way your otger groomer didn't understand why it would've even been cut the way it was before they couldn't do anything to actually fix it or look presentable with length.Trust me, had I known what the entire experience and especially/mainly dealing with you would've been like, and all the online messages and phone calls I received from you for days on end (until I had no choice but to threaten to report you for harassment because you would not stop calling me multiple times a day after repeatedly being told to stop, before I had to threaten to resort to contacting my attorney whose name I shared with you), I would've gladly paid you at least quintupple to have told me to go elsewhere before what your establishment did to my dog.Honestly, I don't even know why you bothered calling or trying to speak to me at all about it; all you did was try to argue and getting a single word in edgewise with you was impossible. Not getting interrupted was impossible then too. I'm just glad you're attorney you thought would harassing me next finally told you to stop the harassment because honest reviews are not illegal or means for you to try to bully someone into silence.Thanks again for charging me full price after ruining my dog's hair for the rest of our lives and keeping a large wound a secret. I can't even imagine how my dog reacted, squirmed and probably fought to war away from the injury, and tge possibility of someone most likely fighting her to cooperate while in distress. Probably why she acted so backwards and absolutely did not want to go back in there (for the first time ever) after that grooming session and acted scared when I brought her back in to get that haircut "fixed" that your groomers just made even more screwed up looking.Even worse, this groomer is considered one of your "best." I understand everyone has a bad day sometimes, but the haircut was a huge, major, inexcusable screw up, like what was cut was even screwed up the way it was cut (cut wrong on top of not supposed to be done), and so was the large slice of skin missing from her body, and especially trying to play it off like a cut/bleeding from an injury like that went unnoticed (right along with my dog's behavior in reaction to it, like I'm sure she just stood still and acted normal when it happened and when she just kept on clipping). I feel like a bad pet mom for even having taken her to this place, even years later after I had to "fix" her permanent haircut myself.Then, even after all that, you still disputed the review with google to have it removed. Shady shady shady.

kimberly hansen

2020-05

Wouldn't take my babies anywhere else. I have a Maine coon who had become matted. She had never been to a groomer. They did exactly what I requested. Ashley is awesome

Melanie Thompson

2019-05

Just called about my GSD "meeting" a skunk and the girl I spoke.to was EXTREMELY HELPFUL. She gave me tips and pointers on what I can do at home, and I am eternally grateful. She went above and beyond and didn't have to. I WILL be taking my fur baby there as soon as he is not so stinky!

Christine Schultz

2020-05

Spoke ill of my grandfathers preferred groomer; the owner yelled at my grandfather on the phone. All around disrespectful. He had sworn by this place until this week. Sad, sad situation. My family will be sure to let friends and acquaintances know the way loyal customers are treated when they don’t do what the workers want. My grandpa is a man of habit, and he had the same groomer for a while. I’m disappointed that a grown woman had the audacity to yell and be so disrespectful to a regular customer. She also banned him from ever returning. None of our family will ever return. I pray she gets the help she needs and understands yelling at people isn’t the way to get her way.

Robert McCoy (FREIGHT MAN)

2023-12

Great care given to our dog

richard williams

2023-08

Ashley did and amazing job thank you for being in Maggie’s life

Kari Miller

2019-05

Worst cut my dogs have ever received. I have a Yorkie and a Bischon Frise. They both came home shaved without their specific style associated with their breed. This would not happen with properly trained groomers.

Gena Denk

2018-05

The people here are amazing. Nathan is always so patient with our dog Snoopy who has been abused in the past. He's always a little scared going in, but Nathan does a great job with him.

Teresa Nash

2017-05

The staff has treated our little Bella with tender care when getting her nails trimmed. She was so scared at first but they calmed her. Thank you!