3.5 (47)
2325 Union Pike, Richmond, IN 47374
(765) 935-7071
hillspet.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Richard Harrison
2024-02
People will find just about anything negative to say about a place. The few times that I've picked up here it's always been a seamless process, with a computer where you check in and if your load is ready, it prints out your bills and your location of where to drop your empty, if you have one and where you're loaded trailer is at. I definitely don't mind coming here, as there is plenty of room to do your work and get done and leave. Pretty efficient place, and there's the Love's right around the corner to weigh and get everything you need to get on your way.
Tommy B
2024-01
Came to unload been sitting here for 4hrs. Something ever time. Just poorly ran operation. They don't care about the other customers you have commitments with. The other customers should start charging Hill Pet Food for not getting the product they need.Update 8hrs still no communication I called to make sure they hadn't lost my paper work they said they would check into it that was 2hrs ago.
Anthony Green
2023-09
Any experience or exercise of business should always be treated with the highest regards . Everyone is a customer with intent to communicate the guards are extremely rude especially when it comes to transportation arrangers /brokers and such. We are also part of what makes business flow needed or not .. Generally no matter what the issue is everyone is everyone should be treated respectfully if you’re and employe handling business for a company.
Kurt Melling
2023-05
The few people you meet are nice but the wait is ridiculous. Several hours to get in and a couple more to get unloaded. This is every time I come here. Eat and use restroom before you get here bc they have no facilities for drivers.
BarberClown
2023-08
The inability to unload trucks on time makes me wonder how they get anything done.Tuesday is maintenance day, sometimes. Won't open until 4. Won't let you in the gate. However it's wildly inconsistent and you won't know until you arrive.
iM Focu5 Man
2023-05
Very nice and helpful staff! The plant is ridiculously big! I guess that’s why it’s called a plant. It was a pleasure performing heat treatments for years. Definitely my go-to dog food for my pets. Very clean pet food plant.
Travis Weaver
2021-05
If you have the 1394 or 1398 rose city blvd load on paperwork your going to a unmarked warehouse. Its actually on Enterprise st. Go north on rose city turn left on enterprise end of building on right. The numbers on the buildings make no sense. I got there and quick unload.
Jason Johnson
2023-08
They make pet food. It would be nice if their employees didn't come to the Cardinal Greenway trail parking and throw out their cigarette butts while on their smoke break. 🚬
Steven Weaver
2022-05
Would like to give zero stars. Wait all day to unload. Give drivers no info. Just sit n wait. Never coming back here or any other Hills facilities.
Abdul Wafa
2023-05
The guy at receiving was so nice thanksFast unloaded 30 minutesArrived 2 days before appointmentGood place to deliver
Todd Feitl
2018-05
Simple drop and hook but it was loaded too heavy up front. Containers are not allowed to use the scale on their property which is irritating...
benjamin t porterfield
2019-05
Deliver here often. No restroom. Tend to make drivers wait. Require a bunch of unnecessary safety gear. Nice people though
Steve Tabbert
2021-05
Friendly people, easy access to unload area,more than 1 hookup 4 pneumatic
Vlad Kh
2023-06
very nice.20 min unloading
Nicolas Kendall
2019-05
Always greeted kindly upon entering. Staff encounters are welcoming and positive.
Shapol
2023-05
you wont see me here again good luck with your 1star 🧟♂️
David Berry
2020-05
Nice polite people. In-and-out very quickly. Nice place
Vasyl Shnitser
2022-05
Overnight parking for semi truck - right side front security
Charles Strickland
2018-05
They recieve quickly and get you out!
Ebern Wiley
2019-05
Unloading tool from 1 to 7 p.m.
Steve Voss
2018-05
Not driver friendly
Siera Boo Bryant
2018-05
Awesome place to work!
lashonda Taulbee
2019-05
Nice
Dean Wood
2019-05
Very clean
| Monday | 7 AM-5 PM |
|---|---|
| Tuesday | 7 AM-5 PM |
| Wednesday | 7 AM-5 PM |
| Thursday | 7 AM-5 PM |
| Friday | 7 AM-5 PM |
| Saturday | 7 AM-5 PM |
| Sunday | 7 AM-5 PM |
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