Smoochie Pooch

4.5 (192)

3311 Willowcreek Rd, Portage, IN 46368
(219) 286-3608
smoochie-pooch.com

Claimed
Pet groomer
Pet supply store

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Alice Olson

2024-05

Amanda did a great job grooming my matted black cat. She asked questions about the cat, her history and explained what she'd do-shave, bath and clip nails. Cat looked lije a lion when done! Will use her again BEFORE the matting gets so bad. Recommend highly. Cost was a bit more than I expected, but great job done

Amanda Henry

2024-03

Aubrey did a very good job on my poodle. He does not have the best hair since I dye it frequently. 😅 and I do not do a very good job grooming him myself. She always asks about them and is very excited to see my pets. Thank you Aubrey!

Mark Grove

2024-02

Amanda, who works at the Portage Indiana store is my go-to groomer for my cats. She also goes out in the mobile grooming station vehicle to groom. Amanda is a Certified Master Groomer. She is knowledgeable regarding care for your cats and very skilled at what she does. Amanda has done a fantastic job with my cats.

Katherine Valdez

2024-04

Amanda always does an amazing job on Leia , definitely recommend bringing your baby here! The staff is so sweet and kind ! 🐾

Kathy Trakas

2023-10

Amanda has been grooming my cats for a few months now. She does an excellent job! I highly recommend her!

Ashley Sliger

2024-04

This was my first time here and it was a good experience! Brought my cat in to get groomed. Amanda went over everything with me and made my cat feel as comfortable as possible. Def recommend.

Laura Bianchi

2024-05

Everyone is very nice and Ashley always does amazing with my girl! Always comes home smelling wonderful and she gets more comfortable every time ❤️

LISETTEMARIE SOTO

2023-08

Amanda was my groomer! She was great! I love that she can come to my house and take care of my cat so I don't have to travel so far with her she hates car rides! Thanks again Amanda for always taking care of Raja!

frances ortiz

2024-01

I would give them less than 1 star if possible. Made a an appt for a cut and bath and when I get there oh sorry someone just wrote bath. They can not accommodate me. Do not recommend them. Ever since my normal groomer left there it’s sucks.

Yahaira Guzman

2024-02

I have been using smoochie pooch for a few months now. I am writing this review so that this doesn't happen to anyone else.I had no complaints with them until recently.My dog Chuey is a yorkie. He started having seizures a couple of years back. Smoochie pooch never asked me about his health, so I didn't think to tell them. Well, the day of his appointment right before the groomer arrived, he had a seizure. When she knocked on my door, I informed her of it.My dog was lethargic on the floor, not able to walk when she came. The groomer was so understanding. She told me to call and make another appointment.I didn't call right away, but I did call a day or 2 later. I called to see if I had to pay anything since he had a seizure. I thought maybe a cancelation fee or something, and I was going to give the groomer a little tip. But nope... smoochie pooch decided to charge me 125 dollars for a cut that he didn't get. The excuse she gave me is that the groomer didn't put in any notes and that there is no paperwork of him having seizures.Well, smoochie pooch, it's not my fault that your groomer didn't write any notes and that she really wasn't as sympathetic as I thought she was. Also, how was I supposed to know about giving you guys any paperwork on my dog when you guys never asked. MY DOG HAS SEIZURE AND ITS ON RECORD AT THE VETS. ( I am not a psychic so I don't know when he will have a seizure.)But I guess... Merry Christmas, smoochie pooch. I hope you get yourself something nice with my 125 dollars.

Kaylin Kocoj

2020-05

The booking process to get my dog in was a little rough. I initially called to make the appointment, then called a week later to change the appointment but they couldn’t seem to find me on the schedule. Then, when I arrived for my appointment, they couldn’t find me on the list for the second time. Ultimately it resulted in him being there for an extra few hours because they had to “squeeze him in”. But outside of the schedule mix up, they did a GREAT job in my goldendoodle!! And he didn’t seem traumatized coming out. I gave them a cut request they had never done before and he came out looking amazing! Will definitely be coming back!

Jennifer Skippergosh-Realtor

2021-05

Great customer service. The girls at the shop were so nice and welcoming. They welcomed my energetic loving pit mix with open arms and did such an amazing job. I’d def recommend and be coming back on schedule for my baby girl Mariposa.

Brittany

2021-05

At first was under the impression they did doggy "cuts", until this guys appointment day. I originally wanted a "teddy bear" cut but the woman said she couldn't do those, and they also don't do shaves, and that they only trim. Told the boss man, and he went inside to grab him and cancel his appointment. A man came outside and explained why they don't do these cuts and even though it isn't a short cut, it's apparently bad for pomeranian hair. They weren't happy someone gave us the wrong info. I thanked him for educating me, as I've only had him about a week. and they promised he would still look cute. We proceeded with his cut, and OH MY GOSH was he adorable. They did an amazing job. His coat is soo much softer (they also did nails, and even cleaned his butt-hole lol). He's a super fancy, clean pup now and we will be taking him back again ❤

J Charo

2023-08

They did a really good job on my dog. Its a bit expensive but honestly it was worth it. I have a really hard time getting my dogs out to be groomed so them coming here was a blessing

Star Duffee

2024-05

The staff is very kind and patient with their clients. They do an excellent job and reasonable price.

Betþ Betty

2024-01

Mostly important I was impressed that the groomer that waited on CoCo explained every detail of what she was gonna do..when I picked her up.. I was very pleased..so I do have an appointment for November 2023 already set up. Thanks again for your gentleness with coco

Kaitlyn Pingel

2023-05

Amanda always takes such good care of my cat cinder. She’s patient and kind and does an amazing job!

Shape Shafter

2023-08

Would not recommend. What they did to our cat was unbelievable. The cats tail was NOT matted nor was he matted to the point of needing to be completely shaved. We've gone to other places when he had mats and they were able to attend to him without totally shaving off his entire beautiful coat. Now the poor guy is totally stressed out and acting weird. It was not at all what we wanted and for the money they charge it is absolutely absurd. Go somewhere else.

Juju Heathenchild

2021-05

Meagan is the groomer who takes care of my pup. She's amazing and my dog loves her! She's gentle and caring and professional! I can't say enough good things about her! This place rocks!

Mrs.B T

2023-05

My first time going here love it. My little guy came out looking amazing and it took Mrs. Amanda no time with him and she was very friendly and welcoming with grooming him

Quili Adderley

2023-05

Amanda was our groomer and she was amazing. Was my dog's first time so she was super sweet and gentle with her. My pup came back all clean and soft. Will definitely be going back monthly.

kayla villamil

2024-01

Every time I bring my little evo for a haircut they always did a very good job. My little evo can be a grumpy grandpa when getting a haircut, and I'm so glad that they are very patient with him when he starts acting up. highly recommend them.

Nadiya Campbell

2023-05

Love this place. My dog always sleep so clean and feel so much softer. Love the pampered pet program they have for every 2weeks appointments. It saves me a lot of money and helps out with the maintenance of his coat. My dog been going to Morgan for about 9 months now and I always get compliments on his grooming. You can tell she loves what she does.

Holly Hutchins

2024-04

Always bring my dogs here. The only place I know that actually straps your dogs in while they trim nails

Miguel Sanchez

2020-05

This place is seriously Awesome!!! Our Groomer Jen is EXCELLENT!!! She always does an amazing job on my Angel!!!The Team here is Amazing!!! Call and set up an Appointment!! You wont regret it!

Tracy Ortyl

2024-02

I got the mobile Pet grooming for my doggies she did a great job on them 🙂

Rebecca Kennedy

2023-05

They were amazing with my pit bull. Nail trims have always been traumatizing for us both. This was her first salon nail day and she was happy and seemed to be just fine with it. Thanks for being awesome! I highly recommend this place.Update: This is our regular go to spot and everyone is still amazing. Such caring and sweet people. My baby loves them!

ASHLEY HINSEY

2020-05

We will be taking our golden doodle Teddy here again! Kelly listened to us and gave the exact haircut we asked for. Was very easy to set up an appt and they send text reminders.

Lori W

2023-06

My pups Loved Smoochie Pooch. Winnie got her spa day and came out looking like the princess she is. Scrappy got his nails done which was a challenge for us. She had them clipped and smoothed in no time. We def. Will be using Smoochie Pooch again!

Laura Wesley

2023-07

Love taking my pups to see Morgan, she is amazing! We love smoochie pooch and the staff. Always greeted with kindness ❤️ and they treat my babies so well.

Opening Hours

Monday 8 AM-4 PM
Tuesday 8 AM-4 PM
Wednesday 8 AM-4 PM
Thursday 8 AM-4 PM
Friday 8 AM-4 PM
Saturday Closed
Sunday Closed

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