4.3 (1423)
2677 E Main St, Plainfield, IN 46168
(317) 837-9138
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Taylor Palmore
2024-04
We signed Oscar Dean our 4 month old dachshund puppy up for the puppy and intermediate training classes with Kylee and couldn’t be more impressed! We learned so much from her classes! Kylee was wonderful to work with. She was very attentive to Oscar’s training needs while also staying consistent to get him to listen. You can tell she really loves what she does! Would definitely recommend!
John Laughlin
2024-04
All Petsmarts are an asset to animals. They sell anything pet related. More importantly they host adoption drives for local rescues. I adopted my senior dog at Petsmart from Creek Side Rescue. Even though I adopted it from a rescue, Petsmart cares for animals so much that they provide huge adoption coupons for anything you may need. Petsmart allowing these rescues to hold adoption drives gives so many unfortunate animals a chance for a new, better life. THANK YOU PETSMART!
Julianne Johnson
2024-01
Nice, friendly staff. Always. Their cat food and supplies section is getting smaller and smaller. The gigantic dog section is encroaching on it more and more. Now I have to order more things online. My latest visit, card readers were down and it was cash only. No sign on the door, didn't find out until I was at the register. Clerk was lovely and set my cart aside until I could go out to an ATM.
Shelby Touchstone
2023-12
I love this store for my Beagle Rocky. I buy lots of toys and fun stuff for him.
Sarah Thompson
2024-02
Nice and clean. Quite a selection of products. The shelves are never emptyThe downside was that I was there about an hour.The only employees I saw were for the dog obedience classes and the cashier.
Treva Roussey
2024-04
Puppy training with Kylee is 100% worth your money. The store is always welcoming whenwe bring our pets in. The sales and inventory are great, too.
Budder Beans
2023-11
I Love this place. We buy crickets, worms and dog food here.I've never had a bad experience.Just remember, if you're going for crickets, tell the cashier AS SOON as you walk in. Because if you just go chill by the crickets and expect someone to come over, you will be there all day.
Whitley Duman
2024-02
Flynn (the manager) at the Plainfield Store is amazing! He was kind, super helpful with my coupon codes, and even gave me an additional discount for the confusion! I’m so excited for my new class pet!!!!! Wooohoo! THANK YOU FLYNN!And Caitlyn was amazing too!
Straight Pipe Everything
2024-01
Took my Aussie to get groomed and trimmed. Received quick and professional service and everyone was nice and respectful. Would highly recommend!
Laura Simkins
2023-12
We always enjoy our trips to PetSmart. Love the sweater that I got for my pup!
David Todd
2024-03
Two dirty dogs in, two clean & happy dogs out.
Steven Calvert
2024-01
Nice and friendly. The employee matched the price of the sale item to my order when it didn't ring up. In and out without any issue
Carolyn Harper
2024-05
My groomer caitlyn it's the best and i'm sorry to see her leave
Mackenzie Madden
2022-05
Typically this place isn't terrible with the animals but today was particularly bad. All the fish are bottom sitting (sign of stress or illness) or had visible fin rot, or fungal infections. Their reptiles was another story, they have leopard geckos with horribly stuck shed to where their eyes couldn't open, which is 100% preventable. As a reptile and fish owner of many years it's just sad to see the lack of care
Amber
2023-09
Pet smart was great as always. We took our birthday girl there for a treat!
Jon Gill
2024-01
Anna H always does a great job with Jax. He looks forward to seeing her and she always does a great job and I feel like she truly cares about Jax.
INDIANA JONES
2020-05
Nice clean big score full of everything you could possibly need for your animal. Friendly staff.
Ashley Dawn (Ashley Cheek)
2024-02
I just went to pick up cat litter that I ordered earlier that day. I went in, pressed the button, and I didn't have to wait long at all to have someone come and get it for me.
Sara Konopka
2024-03
No complaints. They have a big selection with everything I need. Some items can be found cheaper elsewhere, but plenty of items are reasonably priced (the cheapest price I've seen.) Always, have good deals/sales for items you actually need for your pet. Love the rewards program to get extra perks and points depending on what I buy and the points last a while. Clean and friendly staff. Of course they have a grooming place and Banfield Vet right there. Training classes are offered. I personally prefer them over Petco.
Sherry Blondell
2023-05
Fur baby got groomed today. His groomer not only remembers him when he comes in, but is also aware of the special medical issues he is faced with. She did a great job reassuring me that he would be ok and if there were any concerns...they would stop and call immediately. They are an extension of family when it comes to the compassion and care that they have given my boy.
Memphis Perez
2019-05
Has many needed pet supplies, Would like to see rats there as they are my favorite animal. But they are kind and almost all employee's know what they're doing.
Kevin Watkins
2021-05
Understand the animals from this place are merely product and merchandise. Very cruel, and they're numb to it. The manager found it comical that I called the cockatiel "a life". He said I can return it and can have "1st dibs" if I'd like if it lives, otherwise more will be in stock eventually. How nice. 😒👎 they ravished this poor bird so bad, how could I possibly send him back to be finished? They sell you back your humanity ((photos irrelevant just tossed in))
Jordan Serna
2023-08
There's more dead fish here. Then there are dead people at the Crown Hill cemetery. One photo should say what the other tanks look like.
Kylie George
2022-05
My dad took his husky Bella here to get groomed and they shaved her in patches and I'm not sure what shampoo they used to bathe her with but her hair has been falling out like this since she got back from being groomed. He paid $60 for this hack job.
Jeff L
2024-04
They sold us guinea pigs with ringworm. I have spent over $800 getting them treated. I would never buy any pets from them again.
Cynthia Fewox-Hudson
2024-01
They carry prescription foods which is very convenient. The staff is friendly and the store is clean.
Anne Gross
2018-05
So far so good. My 4lb. pup has some seriously sensitive paws and this doesn't seem to phase her much. A little goes a long way.
Lisa Waugh
2021-05
Always friendly and knowledgeable staff at the Plainfield Indiana Petsmart. This time however I have to advise that they have gone well above and deserve recognition for being the ONLY STORE TO PROVIDE FREE MASKS!!!
Canine Connected
2023-12
Great place to train my client dogs. All the sounds, smells, people, and animals are a great distraction.
Lisa Murphy-Tate
2022-05
Nice store. Well stocked. Salespeople were helpful and friendly. Purchased new dog tag for puppy. ETA: Tag is very heavy. Not for use on small puppies.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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