Craft-E-Family

Filiz Turan

2023-10

I just love this company. These little personalized baby blocks make the cutest gifts for new moms. It's my go-to gift whenever a family member or friend has a baby. They just love it! Also the price is right and free shipping! Who doesn't love free shipping?! The customer service is awesome... I don't have to talk to an automated operator before I get to a live person. Thank you for always delivering a seamless experience for me!

Sydney Herwig

2023-10

I can't recommend this company enough! I have ordered 10+ of their baby blocks for various friends and family and they always have super quick shipping, always accurate and are just a great family owned company! Great prices as well.

S Cunning

2023-05

22 years of happy customers for this amazing business! Superior quality, amazing craftsmanship, stellar customer service and communication. Shipping was beyond fast and perfectly packaged. We have these on our mantel for our children's births - it is one of their most prized possessions (a gift from their Godparents). We get compliments all the time on such a unique piece of artwork. We just did the wedding block, super customized for family friends... we could not be happier with the product or be prouder to gift this to the happy couple. THANK YOU Craft-E-Family for making such treasures!

Tom Heffernan

2023-07

Received a lovely engraved frame as a gift for the birth of our son, but there was a typo on the frame. Called up Craft-E-Family and they sent us a new frame with the error fixed, no questions asked. They even asked us if we would like to include additional details about the birth of our son on the new frame (e.g., time of birth, baby weight, etc.). Really great customer service that went above and beyond the norm.

Erin Stevens

2023-10

Received a beautiful gift from this company! Absolutely loved it. Also, Had an order where there was a mistake with the date and when I called they were extremely friendly and understanding and made the order correctly. Would highly recommend and would definitely purchase items from here in the future.

Tammy Anderson

2023-05

I have ordered the personalized baby blocks for the past 10 years! I have ordered them for my 2 babies, my neices and nephews, and my friends when they have babies. The blocks are always shipped fast, and great quality and craftsmanship! I would highly recommend...these blocks are too cute and perfect baby gifts!

Kirsten Welch

2021-05

I first learned of Craft-E-Family 16 years ago when I received a block for my baby. It was such a unique gift and I loved it! I ordered one myself with my next baby. I had gotten one for a few friends through the years and was excited to get one for my first grandson this year. The quality and workmanship is still excellent! I was quite thrilled with my purchase!Thank you for a wonderful gift to commemorate such a blessed event!

Melissa Slonaker

2022-05

When I had my first baby we were gifted the personalized block and block set. It’s now my go to gift for people! I just had a second baby so I ordered the personalized block for her. In my sleep deprived state- I made a typo. The owners were quick to respond and correct! Shop a small family business!! I know had I made this error through pottery barn I would have just had to buy a new one.

Vikki Cochran

2022-05

A friend ordered the baby block for myself (Grandmother) and the mother. I gave her the wrong weight so when they came in is when we noticed it. I ordered just one replacement for the mother. They emailed me and said they had a duplicate order and showed me some other ideas. I called their office and explained the weight was incorrect and to please reorder the one block, the lady asked if I wanted another for myself and I told her no that it would be an inside joke between myself and my friend who originally ordered them. I received the package today, and what a surprise. They remade mine as well. That is just going above and beyond. They didn't have to do that and it speaks volumes. I am very happy with the company and will be ordering additional items.

Nicola Galassi

2017-05

If it's one-of-a-kind gifts you are looking for, with incredible attention to detail, hand-made, special items that send a message that you took the time to buy something that will last a lifetime, the Craft-E-Family should be book-marked on your browser as your gift-go-to! I have been ordering items from this site for many many years, and the customized baby block is my signature to all my new mommy pals. But the bug boxes, wedding blocks, and other unique and useful personalized gifts are all beautifully made. You really feel like you are working with family. I can't say enough good things about them, as well, anyone who receives gifts from there are always touched and raving about the gifts. When I visit friends, they are always proudly and prominently displayed. Making me feel proud that they loved my choice to give something that is made and personalized by the talented, hard-working and wonderful people at Craft-E-Family.

Jill Truan

2022-05

These little blocks are beautiful! We have two of them for two stillborn babies we had and they are very special mementos to have. Great company to work, very easy to communicate with and shipping is SO quick!

Britnei “Bree” Clark

2021-05

I have been buying their baby blocks for years. I can’t say enough great things about them. Ever family has adored the gift. Also the shipping is so fast! Can’t wait to have a baby of my own so I can have this memory for them.

Vijay P

2017-05

We've received these blocks as gifts for the births of our children. They are great little memories that we will display and cherish for a long time. I've communicated with the company and their customer service is excellent.

A C

2021-05

Buyer be ware - if you are getting something as a gift, if thre is ANYTHING wrong with it, you need to contact them within 30 days. After that, they will not help. We received a gift, went to contact them for help, they, at first, were more than happy to help, until they realized it had been over 30 days. When we found out the original order date was more than 30 days before we received the gift, they simply said sorry, but it's it's been more than 30 days, you will have to purchase a new one for it to be correct. Just bad. I even admitted that I forgot to email them when we got it and forgot about it until we received another, but they blamed me for not contacting with 30 days despite three fact we received the original gift 2 months after it was ordered. Just be ware. They only help if it is convenient for them. To quote them "we go above and beyond to take care of our customers, BUT.." It could just be me, but a "but" usually negates wherever was just said. Just be ware.FACTS BEING AVOIDED - I was never asked when the order was placed until offered to make it right. ONLY then was the date questioned. ALSO, we had not received the gift for 60+ days AFTER it was ordered. So, even if sticking to the 30 days, we would still be told "we can help" followed by "we will not help". Don't commit to helping and then take it back, that's poor customer service where ever you go by ANY business.It also looks like I am not the only one claiming poor customer service, see other bad reviews here. All the positive ones are about the product, but never dealing with the customer service. All the negative ones are on their customer service with issues on the product.

Deirdre Maguire

2019-05

After purchasing over 20 blocks in the last several years I was disappointed in my most recent purchase. A special gift from was missing from the bottom of the block where the gift givers names go. I didn’t know why as I filled out the form same as always. I called up and was “helped” by Cory who kept laughing which I didn’t understand why. He was quite rude and ignorant with no customer service skills whatsoever. And again kept laughing which I still don’t understand. He was only interested in telling me was it was my own fault and that’s it. They make nice blocks but the fact they employ someone like Cory take your hard earned $$$ elsewhere!

Wendi Kitsteiner

2017-05

I have used this company for dozens of baby blocks as gifts and a few other products. Absolutely fantastic timing and customer service. Not a single complaint!!!

Martha Doss

2018-05

Love these guys! Excellent personalized gifts and their customer service is outstanding. Love the baby blocks and the pet blocks as well.

Andrew Teijen

2020-05

Great quality products, and very easy to work with for custom designs. A great business that I would recommend and return to.

Ross Turner

2018-05

These people are real personal and helpful I suggest everyone to give them a try

Jane Stutes

2021-05

Great customer service and fast delivery