4.8 (600)
14441 US-20, Middlebury, IN 46540
(574) 825-4000
royalrvauto.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kimberly Garner
2024-04
The folks at Royal RV Auto Center were responsive professionals. The vehicle and paperwork were ready to go upon my arrival. They made the car buying process seamless and enjoyable. Customer...Top Tier! It was a pleasure doing business with Mike, Anthony, and Griffin! I absolutely love my ride and Milo my pup does too!! š¶
Ryan Stevens
2024-03
Right when you pull in the lot you are in awe of all the amazing inventory they have on both the RV and Automotive side as well. There is literally something for everybody. The atmosphere is amazing as soon as I walked into the beautiful showroom floor I was greeted by a kind young man named Griffin who made sure to get everything I needed in order for me to look at my vehicle and to buy the vehicle as well which was a super easy and hassle free process. I was also able to take the car for a test drive before the purchase thanks to Anthony and he also did a great job in helping finalizing everything and making sure my new vehicle was up to my standards before I got on the road. I truly am grateful and thankful for everyone at Royal! Buy a vehicle from them and wonāt regret. Hands down best dealership in Indiana!
Scott Boomhour
2024-05
Working with Anthony at Royal Auto was a pleasure. It was was very low pressure, they were always very friendly, accommodating, and very responsive. The quality of their vehicles is top notch, and the prices seem very fair. I will be back!
Sarah Senseny
2023-06
Had a phenomenal experience from the very start! Worked with Jeremy and he was beeās knees. Could not have asked for a better experience. This was my first time purchasing my own car, so I was pretty apprehensive of everything that could go wrong either with the service of a dealership or with buying a used car itself. I have to say that all of those fears were alleviated with Royal RV and Auto. I absolutely love the Malibu I ended up with. Plus, financing was super easy and my monthly payment ended up being lower than I expected. Thank you guys!
Joseph
2024-02
Jeremy and Anthony are stand up guys and VERY transparent. The whole experience made me very comfortable as a buyer, and at no point did I feel pressured to make a decision. I would highly recommend doing business with Royal Auto as the selection of vehicles and customer experience is superb.
Eric Fanning
2024-03
Worked with Griffin and Mike on the purchase of my "new to me" vehicle. They were both great to work with. Griffin took the time to point out all the "bells and whistles" to me, even the cosmetic flaws before going on a test drive. They both stayed past closing time to make sure I was taken care of. Great guys, great company.
Mike Lumetta
2024-02
Royal was great! They maintain a great selection of quality vehicles. It seems like they have a good picker who snags the good cars from the auction so this is where we found our van. Purchasing was fast, easy, and no pressure.
J Szy
2023-05
I purchased my dream car from this business and the experience provided by Anthony matched the vehicle.I purchased sight unseen as Anthony provided all videos and pictures I could request plus more. He was sure to capture the good and bad so there were no ugly surprises once I received it, as it is a 20+ year old vehicle. Due to his truthfulness, I couldnāt be happier with the product I received.He was always highly responsive and friendly, and I never waited more than 10-15 minutes for a message or call back. I would certainly recommend and purchase from this dealership again!
Pat Gnivecki
2023-11
Nice vehicles on the lot!! The sales people there are a pleasure to work with!! Very trusting people!!! Will definitely go there again to purchase my next vehicle!!! Try them on your next purchase, you will be happy you did!!!
Lizzie Bickel
2024-01
Drove 3 hours one way and bought my 2019 Jeep Grand Cherokee here after my first one was totaled. Jeremy and Terry were great! They helped me from start to finish to make sure I got what I wanted and I'm beyond happy with my purchase. Would make the drive again if needed.
Aron Miller
2024-02
Had a great experience at Royal! The sales specialists are super friendly and knowledgeable about their vehicle inventory. Thankful that Jeremy helped me out with exactly what I was looking for! Great people, even better service!
John Mullett
2023-12
Jeremy and the whole team at royal were great!!! Absolutely no pressure at all and went out of the way to help out and make the process as easy as possible. This was the first time in my life I actually enjoyed buying a car. I will go back to them in the future and I would highly recommend anyone who is looking for a car go to them as well. I canāt say enough good things about the royal team. Thank you so much for the experience.
Rock
2024-02
I feel the entire staff treated the negotiations with patience and class. This is a first rate organization. I would definitely work again with this company for the purchase of an auto or RV. I would like to Thank Everyone for making this experience painless and one my wife and I will remember. God Bless
Stephen Sims
2024-01
Jeremy and all the team gave us a great experience in trading for our 2022 GMC Sierra - the whole process was great. Would recommend for anyone interested in a seamless transaction! Thanks.
Spence A
2023-11
If i could give these guys more than 5 stars, I absolutely would. I was on the search for a truck for weeks (over 15 f150s looked at) , when i stumbled across this dealer on autotrader, i was a bit hesitant as i dont like going through independent used car dealers (we have all heard the horror stories) but after getting the run around, ignored, bait and switch, or general lack of interest i received from big name new ford dealers, I decided to give these guys a shot. I made an inquiry on an F150 they had asking if it was still available at around 1am. Nearly first thing in the morning i got a call from Jeremy, i explained to him my frustration with the search, and he made the transaction really easy and straight forward. Was absolutely on top answering all my questions, getting photos and info for me as well as even putting the truck in the shop for uncarriage photos which was awesome considering my 4 hour drive to them, from there i went to go look at the truck, when i got there Jeremy was waiting for me, an extremely cool dude, no pressure sales, unfortunately upon turning on the truck it had the dreaded cam phaser knock. They were extremely apologetic that it wasnt caught during their inspection, after that he went and talked to his manager and came back with the answer that theyll fix whatever issues it had and make it right for the deal. So putting my trust in them that they would be honest, i signed the papers and went on my way. They gave me a loaner (big deal since i was out of state) they fixed the truck not only once but twice when they received bad parts from ford and even replaced some maintenance items! They filled up the tank to the loaner twice for me and even offered to deliver the truck back, i declined that and they filled up the truck for me to bring it home again (4 trips total and a 36 gallon tank!) They gave me and my fiance a bunch of hoodies, shirts, and royal apparel. Absolutely awesome dealer and people and they stand behind what they say. I am 100% a long life customer of this dealer so long as they have what im looking for. Not to mention their prices are hard to beat and the customer service to back it, you just dont find a dealer like this anymore. Do not hesitate to do business with this place, you wont be disappointed.
Kylie Reed
2023-11
Highly recommend buying your next vehicle from Royal Auto Center! All the staff were very helpful in finding you the best vehicle for your budget. Anthony and Mike helped me purchase my vehicle, and they both were great! I would purchase from them again, and will recommend them to my friends and family!
jennifer harvey
2023-11
If you find yourself in need of service or repairs in the Middlebury area, I highly recommend Royal RV & Auto Center! They have diesel techs on staff and have always gotten me right in for my service needs.The staff are very friendly and accommodating. My truck is my livelihood and it's nice having a shop you can trust while out on the road!
Nick Fisher
2023-09
We really enjoyed working with Jeremy, who went out of his way to accommodate us coming off hours for a test drive. The rest of the staff was also very friendly and helpful. We really love our new car, and I don't think we could've found a better deal (believe me, I looked). I knew exactly what car we wanted before coming in, and no one within 200 miles of us had one with similar options and low mileage for as good of a price. I'll definitely check here first next time we're in the market for a vehicle.
Alan Lerch
2024-02
Griffith and Mark provided excellent service to me and my family. Very knowledgeable and attentive to our needs. Highly recommended if you are looking for an auto.
Raymond Kowalski
2022-05
I just took delivery on a new vehicle I purchased from Royal RV & Auto and had a GREAT experience working with them. I worked with Justin in sales and he had all the answers to my questions and was always quick to respond. Never once did I feel any kind of pressure, which I really appreciated. Very friendly & professional team all around. Highly recommend these guys!
Dale Huseman
2023-07
Jeremy our salesman was straightforward and informative. We are 2 hours from the Royal Auto Center, when I arrived the vehicle was exactly as he had described it on the phone. No surprises.Mike the finance manager was very helpful.This was one of the most enjoyable auto purchase experience I've had in a long time.I definitely will check their inventory the next time I'm looking for a vehicle.
Gary Butcher
2023-07
I don't think we have ever had a better experience with buying a vehicle. Royal Auto is a beautiful building inside and very well-maintained. Very clean. We worked with Jeremy in sales and he did an amazing job. Didn't pressure us on anything. Got all my questions answered. I truly felt like he was being honest with me when he was talking to me about anything. We also worked with Mike in finance who was just as amazing. Very knowledgeable and answers all your questions. We filled out the online credit application and by the time we went to the dealership to test drive, everything was ready. We were in and out of there within an hour. I do have to say though, Wonder Dog Minnie stole the show!!!
Richard Miller
2023-05
Was a great buying experience. Anthony in sales was easy to work with and knowledgeable. The financing process was quick and simple. Love the truck
katelyn mishler
2024-01
Salesman Jeremy was very helpful, the process of buying was made very simple and overall everything went smoothly. I would recommend this place if you are looking to buy a vehicle
James Gray
2021-05
Just bought my F-150 from these guys on Friday. It is a beautiful truck, like new. The guys at this dealership are very friendly and easy to work with. Well worth the four and a half hour drive to get there. Also got a Currituck cooler and a couple nice camping chairs. No Junk here. Thanks again guys.
Tiffany Nadolny
2023-07
Anthony was a pleasure to work with. My husband and I purchased a truck and it was the quickest, smooth process that we have ever experienced buying a vehicle. Royal has amazing customer service and truly cares about the customer. The quality of the vehicles are 100 percent! We will return for every purchase going forward!
biggie jerm
2023-09
I drove an hour and forty five minutes to look at a Jeep they had on their lot. Even though we couldnāt make a dealā¦ due to errors on my part, they were the nicest people and super easy going. When my situation changes, they will be the first place I go to buy my next vehicle. They also have an awesome selection of rvās and travel trailers. Worth the drive!
Dean Johnson
2023-06
Best experience I've ever had with a dealer. I actually didn't buy because I couldn't sort my schedule out in time, but I dealt with Anthony on a used Ford from 120 miles away. I was blown away by how thorough his photos and video was and how honest he was throughout every step of the process. Very atypical from my past auto buying experiences. Wish I could have pulled things together faster on my end, but highly, highly recommend Anthony and this place!!
Scott Watson
2024-04
Jeremy was great to work with and the car was a good deal. I highly recommend Royal Auto Center.
Jason Ward
2023-05
Anthony and the guys were great!! Awesome to deal with. Worked with me on purchasing a truck with them. Great attitudes, not your typical salesman! Would recommend Royal to anyone and will definitely consider buying another vehicle with them.
Monday | 9āÆAM-6āÆPM |
---|---|
Tuesday | 9āÆAM-6āÆPM |
Wednesday | 9āÆAM-6āÆPM |
Thursday | 9āÆAM-6āÆPM |
Friday | 9āÆAM-5:30āÆPM |
Saturday | 8:30āÆAM-1:30āÆPM |
Sunday | Closed |
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