CVS

Kate Bechmann

2024-03

Rude! I have had numerous experiences at this location. I had one experience where a girl told me to never have my dogs in the drive thru again. My vehicle… my rules.. don’t like it.. don’t work there. Many times I’ve had to wait all day for scripts to be filled. I’d have to call to remind them only for them to tell me “they are behind”. My husband picked me up some meds today because I’m sick and it was an elderly lady. She was extremely rude. If this continues I’ll drive further to use a different pharmacy. If u don’t want to work… don’t… try being nice to people as well

Michele Butler

2023-12

Absolutely the worst attitude by a pharmacy technician. Had an appt for the flu vaccine and went early. I was asked to come back by the pharmacist because they were trying to get opened up. I came back a few hours later, and the technician told me I would have to come back again because they were going to go to lunch. Although the pharmacist offered to give me my flu shot, the technician through a fit and said that is ridiculous.So I said I would come back and the technician started shaking her head like "That's right, you will," and i left telling her that her attitude was horrible.So i went to meijer to get my shot and change all my prescriptions to them.Never ever will I go back to CVS pharmacy in Mccordsville.

Candice England

2023-12

I've never dealt with the most disrespectful, very unprofessional pharmacy over the phone.

Mary Fernandez

2022-05

The technician took the time to go through each of my medications with me today. She ran each through my insurance and then through other saving methods. Thanks to her I was able to cut my medication price way down, some in half. The way things are with everything costing so much this is a huge blessing. Thank you to the wonderful pharmacy staff

Kevin Bates

2022-05

I came in to purchase a blood pressure monitor. When I went to check out, the lady in front of me was being assisted my the clerk at the self check out. I was in line to be rung out at the register as I don’t care for self checkout. When it was my turn the clerk told me to go to self check out when she remained a foot from me the entire time as she was ringing me out there. I told her I didn’t want self check out and she said it was easier for her. I will not be shopping here again and will cancel my cvs care subscription.

Ruth Sierra

2022-05

Horrible customer service! Someone needs to fire Lauren. She has no customer service skills, it’s a shame she is the manager. She has no sympathy For customers in need of their child’s medicine. Not only did they fail to tell me that my son’s medicine was ready, but they also failed to tell me they were closing early. I called at 7:30 pm (within their hours of operation) that’s when they told me “oh your medicine is ready, but we are not opened”. Lauren had the nerve to hang up on me because I was upset about the fact that this is the second time they do this with my child’s medicine. I had to drive 15 minutes because I called back to see if she had transferred my sons medicine (it’s now 7:51 pm still during operation hours) I asked for Lauren because I obviously needed my son’s medicine; she simply said “sorry I transferred it to a different store”. Sorry doesn’t fix it! It should not be this hard to fill my son’s medicine. Needless to say I will never used them again, I will drive to the 56th and post location where they treated me like a human being, not just another prescription. Great job Lauren!!!!

J T Flanagan

2022-05

The pharmacy in this store is spiraling out of control. Our prescriptions are all on automatic refill. They have either messed up or failed to refill every script on time for the last 2+ months. Always ready with an excuse but customer service continues to worsen. Fired them today for a pharmacy that cares. Save yourself the time and trouble and go elsewhere.

Michael Laubecher

2022-05

Wife had a prescription needing filled urgently. Pharmacy hours were listed as closing at 8 pm. Went to pick up, and the pharmacy was already shut-down at 7 pm! Asked store staff and they said, "yeah they closed at 7 pm because they are short staffed. What?If you are advertising hours online and in-store, then you need to stick to them. Especially when folks rely on medication!Tired of Covid used as an excuse for this. I recommend not going here ever and let the place close down. Meijer is just down the street and much better for pharmacy and cheaper!!

David Boltz

2022-05

Mixed experiences with this pharmacy. Pharmacist was very friendly during my first COVID vaccination. My second shot was a different experience. Pharmacist was rude and told me to come back the next day after waiting for half an hour. I had to drive to another CVS to get my second dose. The people at the second location were very friendly and I received my second shot within 5 minutes of arrival.

Michelle Adams

2023-10

They should adhere to the doctors’ prescriptions/instructions instead of deciding what they prefer to do. There’s a reason their reviews are so bad.

ME, L., FAITHFUL! Amen!

2022-05

CVS: Horrible customer service! Do NOT listen too costumers about medical! RUDE and NOT KNOWING is understatement, for fact! Seemed as a bother they had too wait on any customer! Ready fill NOT getting taken care of as said it would be! Said one medication is out of stock and do NOT know when will be in, SHRUGGED OFF with a NONE caring attitude! One word YIKES!!!!!!!

Tony Montana

2023-09

Used this pharmacy for the first time today, I take a narcotic for my ptsd and they shorted my prescription. I will be calling coorporate and reporting them.

Jennifer Doyle

2022-05

The staff at this mccordsville location are rude and unprofessional...they told me on 2 different occasions that my medication wasn't there and both times they were wrong and "found" them so I assume they aren't very organized either if they are misplacing medication... I was hung up on and the techs always have bad attitudes like u are an inconvenience and they act miserable to be there...I was so disappointed I will now be switching to a different pharmacy....

Krystal Sheets

2020-05

Wait at least 15 minutes at the pharmacy pickup window once the call comes that it is ready. No one comes to the window and if they do they get mad saying they are busy. This has happened multiple times in the past month.

TERRI M. STANFORD

2023-05

Tried to get me to accept medication that had been opened. They also give generic medications when the doctor has clearly ordered name brand.

Ryan

2022-05

On Christmas I had the flu and my wife went out to get me some food I could hold down. CVSlocked their doors before they were actually closed so people couldn’t come in. Supposed to be there to help the community. Not helpful

Alaina Rejer

2018-05

Called the pharmacy and they were somewhat rude and not very helpful. It's not the first time I've had this issue there either.

Lauren Daniels

2018-05

I've been using this pharmacy for 3 years and have always had friendly and fast service from the pharmacy and other staff.

Antonio Hasankhani

2022-05

Phamecy new employees needs customer service training and diversity traing also. But they are doing fine.

Vincent Mcclurg

2023-05

Black lady at front desk was very snotty. So unprofessional.

Tim Combs

2020-05

this place will NOT answer their phone, so don’t bother calling with questions or to ask if an Rx is ready, because you will never get a live human on the line!!

G

2023-05

Showed up at 8:33. The store was closed. It was supposed to open at 8:30.

Ethan

2018-05

Clean, friendly employees and very knowledable pharmacy staff.

Seth Calkins

2018-05

Very clean store, everyone is always friendly

michael O

2021-05

Covid 19 testing site with zero signage of what to do when you get there

Brian Cosby

2021-05

Someone tell corporate this place needs help. Do NOT go here.

brett selbe

2017-05

Pharmacy guy is a jerk and not very helpful

Stephen Dravet

2019-05

Very friendly staff.