3.9 (34)
1812 Northwestern Ave, West Lafayette, IN 47906
(765) 463-9469
familyexpress.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Paul Webster
2024-03
Loved the dog wash ..... Was hesitant because of other dogs and reaction to the water hose at home but heated with bath like warm water she tolerated it much better than expected. 12 minutes is definitely long enough to even have fun playing in the water. Only issue is with the options, you can go down to the blower but not back up to vacuum. Nice to know $10 also includes the shampoo conditioner etc. Will most definitely be coming back
Daryl Willard
2023-05
No customer service skills, waste of time and gas. They advertise food all over the inside and outside of their store, and have a brightly lit big screen menu. Went around 6 to place an order just to get arrogantly told “Food stopped at 4pm!” They treated me like I was an idiot for driving out there to get DINNER during DINNER hours. If you don’t want to serve FOOD during EATING hours, that’s your option as a business, but at LEAST make it known so we don’t waste our time to drive there. I would highly recommend BK up the road. They actually serve dinner and their staff is 100x nicer.
William Clinton
2023-05
I'll be honest it's been years since I was here. It used to be a hangout of mine and I can say with the exception of one guy the staff is wonderful. No idea if he still works there but he uses to give me a lot of slack by telling me stuff like I'll never make it in my IT career or that I would only make it two weeks in colorado. Well it's been four years and I'm a successful IT employee over in Denver living in one of the nicest apartments in the area. I wonder what he's up to these days.The rest of the staff were amazingly kind and always made me feel welcome even if I was a pretty annoying guy back then. I hope they are all doing well... you know except for that one guy who used to work the hot foods section. :p
Ya Sabes
2023-10
This station has E85 fuel which is one reason I come here. It's also cheaper than the other places in town. I like it because it's close to work.They keep it stocked and clean.
Abby Jacobs
2023-07
Best gas station BY FAR in the area. Clean. Friendly staff. Great snack and drink selection. Best fountain drinks around. Gotta love Family Express
Vahap Demir
2022-05
I was there (for the first time) on July 21st, 2021 sometime between 9:20 and 9:40 PM. The behavior and the visible attitude of the staff at the register made me feel very uncomfortable and made me think that I wasn't welcome there. He talked me with the shortest words, sentences possible and he didn't smile at all. In fact, I noticed that his face changed as soon as he saw me whike serving another customer before me. After I left I watched him smiling, talking and being friendly with tge next customer. I have no idea what made him behave that way. Maybe because I am an international, and I speak with an accent???
Kristen Ahlenius
2017-05
Extremely clean for a gas station! The doughnuts are phenomenal. The perks card is a great add on as well. I will go out of my way to make sure I fill up here instead of other places
carmen sams
2020-05
Majority of the Employees are friendly and helpful. Tony is a favorite of mine, he is very friendly and you can joke around with him or if you have a question he is helpful to answer to the best of his knowledge.Hope your experience is as pleasant as mine has been 🤗
Nicholas Amirault
2021-05
Staff is great. However, they are letting people in and roaming the store without masks. That's very scary. They should be enforcing their mask requirements. The pandemic is very real and should be followed by everyone.
Katy Nay
2018-05
Very convenient to go to just a few blocks from my house. Doesn't stay open late-closes at 11p and doesn't keep pumps on after that. Fair addition to the neighborhood instead of the open lot (too bad the grocery store couldn't stay), like the rewards program, good lighting as well.
Scott Sears
2022-05
Experience there today Saturday was very unprofessional. Apparently some guy was told to leave and the fat lady spoke to him so rude as if he was evil. Bad feeling in there, my daughter goes to college here and this is terrible. This is first time I was in this store and the LAST
James Britton
2018-05
Cheap gas is the only positive point. The "square donuts" are expensive, average-tasting, and overrated. The gas station was built in a historic district with opposition from the neighborhood. The city of West Lafayette and the Tippecanoe Co. Area Plan Commission did very little to impede or shape this development including failure to conduct environmental impact studies of a massive, highway style filling station in the middle of a neighborhood at the gateway to Purdue and West Lafayette. Many trees were torn down to make way for this oversized, brightly lit parking lot right next to single family homes.
E Koziko
2019-05
Amazing, one of the only places in town that offers free air, very convenient station with a everything you really want from a fueling station!
Jennifer Coffelt
2022-05
Very clean and nice 👍👍👍👍👍👍 all the time go please don't miss out
Jacob Jordan
2023-11
Free air
Jsjsj Nsnsjs
2022-05
Amazing employees. They were so kind. They were so helpful.
Lee and Michelle Stunkard
2017-05
Great deals in the app and always cheap eggs and bacon!
Joeann Farmer
2021-05
Ordered double cheddar pretzel. Part of it is burnt .
Eric Tooley
2019-05
Free air, great coffee and donuts
tarek ali
2019-05
The free air Always broken
Jenn D
2022-05
Great place with great employees
Jabir Nipun
2023-05
As usual 😉
Georgia Hahn
2017-05
Good service
| Monday | 5 AM-11 PM |
|---|---|
| Tuesday | 5 AM-11 PM |
| Wednesday | 5 AM-11 PM |
| Thursday | 5 AM-11 PM |
| Friday | 5 AM-11 PM |
| Saturday | 5 AM-11 PM |
| Sunday | 5 AM-11 PM |
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