3.2 (30)
4026 S 00ew, Kokomo, IN 46902
(765) 453-3979
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patricia Cohee
2024-05
I appreciated the front clerk entertaining my grandson, who isn't talkative to name a character on the Lego Star Wars box I purchased that was 50% off while I quickly went back to get an item I forgot. She did this while serving others at the same time.
Martin Regnard
2023-05
The store is pretty good. Vera and Helene on the Pharmacy team are great and very helpful, as is the store manager, Rob....BUT, the Pharmacy Manager, Kenneth Wait, has been VERY rude to me and lied about some things in the past. I feel that his interpersonal skills are very lacking, and I have seen him throw a prescription at a person rather than give it to them about one month ago. He has also shouted to me rather than come and talk to me. I was so stressed out and close to tears at the end of his tirade, that I could not remember my PIN number to check out and a Pharmacy technician had to offer her support as she could see I was clearly upset. I think he should go as his attitude CLEARLY violates CVS' s published policy on the way customers should be treated! I was also told by him that if I don't like the way he runs things, to go elsewhere!
Nina
2024-03
Extremely rude staff, my sister had asked one employee where something was and since it was in the same aisle we were in, she laughed in our faces!
247Reppin4daBrain “UncommoN”
2022-05
When we started going here the ladies that worked here were super nice and extremely helpful, sorry to say since we haven't seen those ppl in atleast a year they replaced them with the rudest most unhelpful ppl ive ever met in my life. The head pharmacist there (older guy) is the worst. We plan on filing a complaint against him today. It seems like CVS tries to hire the rudest and most spiteful humans they can find because every single CVS in town is exactly like this one. So tired of the majority of the world acting like this nowadays.
Jeani Phifer
2021-05
I used to go to the CVS on Markland, and I never experienced good customer service/communication. They would text me that my Rx is ready, I’d get there, they’d tell me they had no trace of that medication coming in. This has been 6 days now I’ve been fighting with them for my son’s antibiotic. I switched to this CVS because it’s closer to my home, and let me tell you, Angie is an absolute angel! She went above and beyond to get to the root of our medication problem. We requested some over the counter medicine and she gave us several options to choose from. Not to mention, she was HILARIOUS. She made the dreaded “pick up your prescription” trip actually fun. Thank you Angie! You are awesome!!!
Mary Harris
2021-05
The drive thru pharmacy is very slow. I miss Vera working. She always got people through quick & was very nice! I've been setting here for 18 minutes & the same car is at the window! This is ridiculous!
Jamie Pratt
2019-05
I have been a customer for 30 years! Past tense! In the past 18 months I have had nothing but negative experiences, it took 36 HOURS to fill a very frequently used antibiotic. I was "promised" 2 hours... They will only fill half of a prescription and blame personal insurance on why. However, my husband has the exact same med, dose, and INSURANCE filled at another pharmacy for the entire 30 days. When asked why and how to rectify it they literally say "they don't know why or how to fix it" and insist the blame is on the insurance and referrals with the doctors office. Referrals that is their JOB to send and manage, not mine. They handled the referral when I was prescribed Vancomycin.... so done! ✌
Kyla Browning
2022-05
Awful pharmacy. It's an ordeal to get a refill every single month, usually ends up in them telling me they have it, I drive across town to pick it up, and they somehow don't have it? Same thing happened for the 3rd month in a row today, and it is my last straw. I'm switching to Meijer since I never have issues getting my husband's meds filled there.
Alex GG
2020-05
The manager told me in the face that they didn't receive anything that day when I tried to pick up a package. And 10 minutes later when I was trying to get passport photo, he came back to me with a package and didn't even ask for identification.And secondly when I tried to get a passport photo, the lady kept playing with her phone on the side and ended up giving me a big photo and a scissor to cut them. She said no other thing she could do. I was MAD. This store shouldn't exist. None of the people there knows what he is doing.
Stacey Hilker
2022-05
Why does drive through take so long? Either drop off or pick up. Not drop off and wait. Employees are exceptionally busy and trying their best. But something is definitely not working right.
Josh Marley
2019-05
Only 1 cause I cant give a 0. Might need to change hours to 5:57 on pharmacy. They saw me come up to the window looked at me and shut the drive up window in my face. Everyone was still there. Came In bad weather which is why were coming in late. Never will return to a CVS again.
Nick Pate
2022-05
I love all the pharmacy folks and their team. All are super helpful and care about their customers. Thanks!
willis york
2017-05
Friendly staff. Good selection of food and other items you may need but dont want to drive across town to get.
Brandon Henry
2022-05
It wasn't too bad little crowded little under stocked staff is friendly eight out of 10
Brandy Coak
2019-05
Nice pharmacy. Ladies are nice to me and treatme like a person.
Danny Bowman
2023-05
Very friendly staff and great service
Gloria Thompson
2018-05
Great people. Pharmacy over Worked.
Mike Durham
2016-05
Well kept and stocked store.
Channing Braden
2022-05
Pharmacy is terribly slow
Joseph Uncapher
2023-05
Great pharmacy
Kimberly and Charlie the Shepherd
2017-05
Love the convenience and the ppl
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-11 PM |
| Saturday | 8 AM-11 PM |
| Sunday | 8 AM-10 PM |
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