CVS

Matthew Woolery

2024-03

Customer service is clearly not a priority at the Jasper, IN CVS as I was waiting for my prescription to be filled and got to listen to the staff at the pharmacy belittle two customers over the phone and one in the drive up window. My turn came and I was rudely in formed that my license was expiring in August…this is February, I was thinking it was still good. Then as I had presented my work comp card to the clerk which she paid no attention instead carrying on ringing the order to the point of payment before finally looking at me, the customer, giving an eye roll and with disgust sayin, “great, now I have to do this all over again.” A few moments at a separate system and she informs me that she needed an authorization from the doctor. I tell her ok I’ll wait, thinking that the electronic script from the doctor was a form of authorization??? Anyway I was waiting for another 15 minutes before another tech rudely asked if my wife and I were waiting for something…we explained that we were waiting for the prescription and the other tech exclaimed that we were responsible for getting the authorization from the doctor and that it could take days. I called the number on the CVS work comp card provided by my work comp handler and was assisted by a very apologetic agent that explained that it was in fact the pharmacy that should have requested the authorization and that it would have only taken a few minutes not days. I was now running late for my shift, in pain and extremely ill tempered. The poor reviews I have read are not knee-jerk reactions for a pharmacy that has “bad days” but are disgruntled customers in need of a better experience during times of need.

Nicole Ford

2024-04

I pulled up, and the woman said two words then I ask her to repeat it, and she yelled at me and told me to turn my truck off. I came back and said excuse me she slammed the window shut, and someone else showed up complete disrespect. I absolutely couldn’t believe it in front of my eyes. I could really hope this woman would get fired. I would give anything to have recorded this it was absolutely unbelievable.

Clinton Kemp

2024-01

I would give negative stars if I could with this pharmacy, the two female (Techs) are super rude, disrespectful and extremely unhelpful. I had Infulenza A and they absolutely refused to give me my antibiotics because they were sent to another pharmacy prior even after 2 attempts from the doctor. Recommend Sheldon's and Genoa depending on your health needs.

Kamille Helming

2024-02

I have never experienced anything like it. Called in to inquire why I was told they didn’t have the script when in fact they did have the order. The pharmacy tech was literally yelling in the background “give me the phone, I’ll talk to her, I’ll throw it away!” I heard it multiple times. I’m appalled.

Courtney Mason

2023-11

If I could give ZERO STARS I would. Worst pharmacy ever. The pharmacist is very rude. I had to have a prescription sent to this pharmacy because my regular pharmacy was out of stock. When I called to check and make sure it was ready. The pharmacist told me that my doctor accidentally sent it to the CVS in Jasper, TN instead of the CVS in Jasper IN. When I started to ask the pharmacist a question she seriously hung up on me. I'm glad I don't have to use this as my regular pharmacy, would not recommend to anyone. Got to the pharmacy, and they told me they would expedite it and it would take about an hour so I waited in their waiting area just for them to call me back up after 45 minutes and tell me when they expedited it that It didn't take and I would have to wait another hour. Ridiculous!!

Jonathan Lindsay

2023-08

My 90 year old parents were afraid and in tears yesterday after returning from your store. The pharmacist is attacking the elderly every time. I run a predominant restaurant here in town. I shared my story with some other 12 people. They each had a negative past story. So none of the other local pharmcies in town offer Tri Care insurance. So the elderly is coming into CVS more often. So due to an angry pharmacist, this town is being abusive to the elderly. If this is not solved, I will not stop.

WannaB Trucker

2023-05

3-3-2023Rebecca is a very rude and misleading person. We were directed at the drive thru window to wait 15 mins for our meds. We waited then got back in line. After a long wait at the window, she greeted us at the window with a very rude reaction. She rudely stated the medicine was not ready and it wasn’t until we asked her when it would be ready did she hastily respond with a response of 30-45 mins! There was no consideration given on her part for the inconvenience placed on us by their misleading fill time of our meds. There was no polite words or polite reactions from her.People like her do not need a position where she is responsible for communicating with people who are at most times ill and in need of their meds. She does not need to be in the position of communicating with people that are vulnerable due to illnesses and possibly in need of a bit of compassion. Rude people like her do not need to be in the position she’s in!

Sue Hogue

2023-05

The new Pharmacy technician is so rude!! Called in a script and went 2 hrs later after they said 45 min and still was not ready. Half time didn't have meds instock . was not like this when Steve was there. So sad they have to be so rude. Also real rude to my husband .we switched to Sheldon's and they are awesome

neurotic knitter

2022-05

This place's reputation is going down the drain so hard that every time I've gone to the doctor even THEY'RE angry with CVS not answering their calls & refusing to get scripts ready. My doctor said "thank goodness" when she gave me a new medicine to start immediately & I told her to send it to WalMart instead. The last prescription I picked up there, I had first called the pharmacy OVER 20 times to see if it was ready since I live outside of town & all I got was endless ringing. I finally called the front of the store and asked them to connect me with pharmacy, just to be bluntly told "they won't answer you anyway". I went in the store & stood in a line full of equally frustrated people for over 45 minutes that moved so slow that someone's clearly sick child was able to fall asleep curled up on the floor for a few minutes. At the front of that line another woman was exasperated that her daughter's prescription that was called in the day before and still wasn't ready. All she said was "She *really* needs that medicine..." and a male pharmacist yelled at her from across the pharmacy that "we have over 1,000 prescriptions we're filling right now!" like it was HER fault it wasn't ready. Meanwhile 2 other pharmacists that were next to him, hands on their hips, smirked at the line and then all 3 went back to gossipping (I'm no genius, but 1,000 prescriptions + 3 pharmacists cosplaying Regina George & The Plastics = obviously the problem). For the customers that came through drive through during that time not a single one got their prescription. Not one. Every single customer were met with "you need to call your doctor". Even if they tried to talk to her further & explain what they were told already, she interrupted them - "call your doctor". It was to the point that some of the customers in the line were growing concerned ("This is the pharmacy closest to the emergency room..." "Hope they didn't just leave the hospital...") The ONLY person doing her job & doing it well was the woman who was checking the line out; you could tell she was uncomfortable with her coworkers & was super understanding of the frustration of these patients. By the time I got to the front of the line, after 45 minutes of absolutely NOTHING going correctly, I wasn't even shocked that my medicine wasn't ready yet. I switched to WalMart the next day & since then I haven't waited more than 10 minutes for a script, even on their busiest days, and any time there's been a hiccup they go into overdrive trying to correct it. I implore you to switch if you haven't already from this store in particular, especially if you or your family memebest are chronically ill, because honestly WHO KNOWS what life saving medication they'll be ignoring next during their water cooler convos.

S M

2023-05

This is the absolutely the worst experience I have ever had at a pharmacy. Unprofessional..Rude..Argumentittive attendants and pharmacist. .21/2 hr wait. Still got it wrong..Will not go back..If I could rate them negative 10 I would.

Laura Amelio

2022-05

Switch pharmacies months ago and they are still filling scripts. The tech's and the pharmacist dont talk to each to keep meds right. They dont leave notes stating what they have told me and dont want to do the work when it comes to new scripts for the same meds just how many times a day that med was being taken. They dont listen to customers when they tell them about the new script. Will never do business with them again

kurts LLC Pressure washing

2022-05

My wife went in at 8:04 at the Jasper CVS store!!!! Well my wife needed to load $150 on to her account to pay for her school loans which were due the next day. Well a gentleman named Colton who was the store manager- decided to close down the registers 2 hours early the store closes at 10 and the register for clothes at 10 p.m.!!!!:-( so she didn't get the money owner card so we're going to do about triple what we originally owed-thank you Colton- do you think about paying late fees.!! I pray and hope that you have better luck at your next job because this one is about to end. At least they if they have any sense they would walk you out the door. I have never had a good experience in Jasper CVS ever and I am a type 1 diabetic and would go in there every day- but they are so rude and so disrespectful and so mean and hateful- that I drive 7 miles further down the road to Huntingburg because Huntingburg has got their stuff together they're very nice. They have always treated me with respect and had my medication ready on time always had Smiles on their faces. We have never had a complaint from them ever and we have been going there for 6 months. So if I was you people I was just starting to Huntingburg CVS and definitely avoid a guy named Colton if he still works there. Not to mention that to other customers at the self-checkout walked out after they heard how my wife was treated

Raul Morales

2022-05

Went to pick up prescriptions which I had called in at 10am. I'm from out of state drove 45mins only to be denied half of my scripts. These were scripts my Doctor had phoned in. So walked in with blood pressure of 120 over 70, walked out 210 over 110. Had I'd known they were doctors I wouldn't have called mine. Do yourself a favor, go somewhere else.

Sharon Howard

2022-05

This place is a complete joke. My script was called in 2 weeks ago and I still have not heard from them. I will have to go back AGAIN and stand in a huge line tomorrow to see what is happening. Don't bother calling, the pharmacy doesn't answer your calls or listen to voicemail unless you are standing in front of the staff and force them to.

Debbie Lemond

2022-05

Go somewhere else for prescriptions. Wait time is rediculouse. 3 hrs post ER discharge and medication still not prepared after 3rd visit to counter and being assured it would be ready within 45 min after the 2nd time through the slow, long moving line.

Kyra Amich

2020-05

Susan Gilliam (current employee) was witnessed screaming across the store at a young man for testing a perfume-deodorant? She ran up on him and made a scene trying to embarrass him. He then made a formal complaint with corporate since she refused to allow him to speak to a manager. So unprofessional. Also other employees (especially the ones behind the pharmacy counter) are always so rude to customers. I used to shop here a lot but hate having to go in because everyone is just so unbelievably hateful. Wouldn't recommend!!!!!

Kaylee Drury

2022-05

Everytime i turn around when prescriptions are supposed to be ready they never are. They are always so rude and they never listen to what you say.

Grant Lengacher

2022-05

Did not post holiday hours. Drove 30 minutes to get child with fever Ibuprofen only to be met with "Closed".Not professional.

Eric Nunn

2023-05

They open at 6 a.m. That is convenient for me. The employees are super nice too.

JR Gilmore

2023-09

Drive through staff was very rude and yelled at me when I asked a question.

Ashlie Kerr

2023-05

Store hours incorrect online, store closes at 10pm drive there to get something quick for a semi emergency and found it closed very frustrating

Sam Wilson

2023-05

Change your hours. Online said closes at 12, store says 10.

Sandra Borders

2018-05

Pharmacy is not open late enough,might as well shop at walmart..now I'm on tricare and they don't take that insurance.

Dwayne “FAAFO” Schepers

2018-05

They're nice and get the job done very quickly.

Ryan Kempf

2022-05

My dad was able to purchase what he needed at the time

Tina Uppencamp

2022-05

Very friendly and quick at their jobs.

Samuel Deckard

2021-05

Good location especially for Jasper. Always helpful!

Michael Ballow

2017-05

They have a lot of must have items in stock.

Nate _

2023-06

Good sodas

Eboni West

2020-05

The workers here are RUDE.