Petco

Pam Gibbs

2024-04

Will never shop at Petco again in Greenwood!! When you can't go in and buy a bird without three ppl asking you how big your cage is and you tell them they say it's a traveling cage and won't sell you a bird bc you tell them you have bird's and know how to take care of them!! She's a young piss pour management with tattoos ,when she tells you to go take you're business elsewhere!! And didn't have to tell us twice and Bird Fever got our business!!And got a better deal at bird fever!! Never shop at Petco again !!

Steven Byrne

2024-04

If I could leave zero Stars I would. I went in earlier today to buy a chameleon and an enclosure asked to hold the chameleon . Employee assumed I was broke and ask me if I was buying it ..then said nothing after I said I assume that's the reason I'm asking to hold it he don't know how to talk to customers .. and lost 350 sell cuz I'm pretty sure that he didn't need it extras on top of the enclosure

Tiffany0 Sutton]

2024-03

Walked up to check out after getting our dog groomed. Had a coupon that didn't work but they couldn't tell me why. The cashier was annoyed the moment I walked up and was saying to the rest of the employees that she needed to go. Another woman who I guess was a manager came and checked the coupon, clicked on the terms and conditions and still couldn't explain why I couldn't use it just that I couldn't. The original cashier was extremely annoyed at this point so I said something. The cashier was rude with everything she said. The manager in her little sing song voice said "were just trying to get you out of here in a timely manner". Ridiculously rude!

Holly Branham

2024-04

Great place, but doesn't always have what I'm looking for. Much better than their competitors overall, however.

Jacqui Zdanavicius

2023-08

We went into Petco interested in taking home a sweet little hamster. Jennifer kindly stopped everything she was doing to help us through the entire process of purchasing and owning a hammy and helped us find everything we needed to make her happy in her new home! We signed up for Vital Care Premier rewards which she also talked us through and we will now be exclusively getting everything we need at this Petco! Great experience! Photo of the little girl we brought home getting settled!

TASHA Gant

2023-12

It was awesome ! The worker there was very knowledgeable and helpful about the lizard my son wanted to get. She gave him the pros and the cons and literally educated him on the care of it versus just letting him buy it and not give him any information about it. She was very helpful.

Brian

2024-02

Everything you need for your fur babies. And the people who work here are super knowledgeable and informative.

HVAC

2024-01

I do not recommend the pet baths/nail cleanings. Today we came in for a simple nail trim/ear cleaning. The service was horrible, and they recommended going to petsmart instead of them, telling me they used to work there.We have been going here for years, spent thousands of dollars on supplies, baths, nails, vaccines, etc. I have never been disrespected this bad from a company, let alone an assistant manager working in that area. You should be ashamed of your selves.I work with the public, and go to many, many houses in my profession. As your assistant manager said we should go to another company instead of Petco, I can promise you, I will use my base to make the push. There are many companies we could have gone to, but we always chose Petco. After today’s fiasco, never again.The economy is already bad, you just made it worse.

Angel Meece

2022-05

Love me some Petco! ☺ We're there every week for our fishies 🐟🐠🐡🦈 and plants 🌾🌿 Kinda overpriced, especially for plants but overall nice selection and great service! Shoutout to Susan ☺👋 she's great! Very helpful n sweet n great fish getter 😉 Thanks Petco and Susan for helping us make our aquariums look awesome! 😊

Thomas Beckner

2023-06

Manager could not figure out what 75%off 5.00 was. Then she tried to tell me that it should be off the full retail price and not the ticket price. I finally left. I will call corporate Monday.

Jennifer Stahl

2023-11

I came in right before the store was closing and desperately needed something for my dog, Shadow, who is my baby, to help alleviate her discomfort and itch from a hotspot. I had no clue what I needed and a man and young woman came up to me to tell me the store was about to close. The man just wanted to hurry and get me out but the young lady took the time to help me pick what medicine to get and helped me pick a cone for her head. The girl said she was new there and gave me her opinion based on her dog and what products she had liked. She was really wonderful and one you want to keep around for a long time

Dale Lane

2024-02

Very clean store. Found exactly what I needed for our dogs UTI problems. Staff was friendly and attentive. Easy access and parking.

Dianna Huse

2022-05

Went in for a recut because he was butchered in March. Store manager agreed on a free cut. Grooming manager refused me and told me never to come back. She was so rude. She said she didn’t care what the store manager said, he wasn’t grooming the dog. I would like a refund from the first cut so I can take home somewhere else

Michael Fassbender

2024-02

Been looking to buy a tank for my Turtles they look Pretty good Despite the reviews there Selection of anamals isnt that bad they also have some of the cutest cats ive seen

April Sutton

2023-11

I disappointed with Grooming dept. I keep getting appointments when I get there they telling that I cancel appointments, which i have not cancel any I was using their app. The manager could have looked into to see if there a computer glitch. No apparently I cancel 5 times not want to groom my puppy. I have not cancel and I would not be wasting my time traveling with my dog to store if I cancel. The Grooming staff is not polite. Good luck. The Vet teams is wonderful.

Sinnamon McGill

2024-03

Ver busy but I got what I needed for my girls. I have 1 small dog that weighs 14 pounds and 1-4 mth old small puppy. She weighs 2 pounds.

Ei

2023-05

I wouldn't take my dog here for grooming again. The groomer didn't know what she was doing. I showed her a picture of the cut I wanted and I wanted a round face. It didn't look at all like what I wanted. The hair on the head was uneven. I'll have to redo it myself. She also didn't even touch the hair between the paws. Don't take your dog here for grooming. Seriously!

Jaime Allison

2023-12

Great friendly staff. I was greeted and thanked upon completion of my transaction. They had the Vetco vaccination group there that day. Kudos for this visit.

Jamie Tabor

2024-04

Great customer service at checkout. Nice selection.

Gary R Jones Jr

2024-02

Bought multiple fish from here, and they keep dying. All I have to say is I'm done buying fish from them. Plus, I had them test my water and their response was " it seams ok" .....

Remington Crawford

2023-08

The employees are fairly helpful, the selection is decent. On the other hand there's no discernible organizational system as you can find dog products throughout several aisles seemingly at random, and the prices are steep.Not a bad place, but you are paying premium.

Nancy Williams

2023-11

Ive recently gotten into fishkeeping and the employees all seem super helpful and friendly. The fish dept usually has the same person working (Will) has been very helpful and knowledgeable, they do a great job keeping them as healthy and clean as possible. I signed up for the monthly membership which helps save money off my purchaces, which is nice, because the beginning of a hyperfixation is the most costly part.

Marie C

2023-10

I always get what I need and more. Found treats on sale for half off. Got to the register and the nice woman told me they were even cheaper!!! 40 dollar box of treats 10 bucks!!! She allowed me to run back and clear the shelf!!!! Definitely a great experience! Thank you!!!!

Raylene

2023-07

It was a nice clean business and prices were reasonable to other Pet Stores

Chop37

2023-12

The store was very well organized, staff was nice, and the aisles were wide enough that I could use my cane :]

Laith Bryson

2023-11

Excellent selection of cat food. Both TikiCat & Nulo had a VARIETY of options. Both are great healthy foods that my cats actually eat.Also there were some cute (but stinky) ferrets!

Banna Sue

2023-08

I went in looking for some more fish friends and I was pleasantly impressed that all the fish tanks were clean and that all the fish looked healthy. I had just left from Petsmart where there were piles of dead fish and algae all over the tanks. Tim assisted me with my selection and I really appreciated that he asked me about my tank sizes and how many I had. As a zoologist, I frequently tell people the importance of proper tank sizes, so I really appreciated that he asked. Especially since I was getting goldfish (they’re doing great in my pond!). He was pleasant and very quickly grabbed all the fish, and was patient enough to grab the ones that I wanted out of the tanks. I could tell that he really cared about doing a good job, and I can’t remember the last time I had such good customer service at a petshop, so big props to Tim! I will definitely be back!

Brandon Dakus

2024-04

Found everything I needed with no problem. Staff was helpful and courteous.

Teri Lynch

2024-03

Not happy with the customer service 👎 return policy I am so afraid for the animals there this store is horrible corporate should come in there in disguise they will see how bad the staff are rude smart mouth I will stay with PetSmart do the math

Rhonda Albershardt

2024-01

My online order was cancelled with no explanation this is the second time my online order didn't work out. Probably will not order online again. Horrible service. The only thing that saves the company is the store employees.