4.3 (188)
5855 Madison Ave, Indianapolis, IN 46227
(317) 389-5119
petvalu.ca
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Annabelle Blue Hardwick
2019-05
Never been to a Pet Valu before. Very nice!! Their clearance section is fantastic. They even have self serve washing stations. Nice products, clean, and organized. Snagged this nice coat for 50% off!!
Jordan Pryor
2019-05
I dealt with such a great group of people at this store. My wife and I came in on Christmas Eve and saw one of the cats they had available for adoption in the store. We called the morning of Dec. 26th and talked to Annie who was an immense help. I live in Chicago and had to coordinate the adoption between the shelter and the store, and the team at PetValu was so helpful in communicating with the shelter and with my wife and I. By the time we came to pick up Mable it seemed like everyone working at the store bad been made aware of the situation and was doing their part to make it work. It was completely above and beyond what someone would expect. To everyone who helped us, thank you so much for being so caring and professional. Because of all your efforts we were able to give Mable her forever home!
Abby Neesen
2020-05
The staff is top notch! They keep great records of my discounts & are always very helpful. The dog wash is way better than others I’ve seen too. It’s made with tile not metal so my dog seems to feel more secure
Seth Summers
2019-05
Was a wonderful store! I love the way the have the beta area set up, and the store itself isvvery clean and has a good selection.
Josh Cooney
2021-05
This is an awesome location. Tonight was our first time using the dog washing stations. Nathan went out of his way to make sure we understood the process and was very accommodating! It’s great to see someone who generally cares about their job, the customers and their pets!
Susan Fillmer
2017-05
Took our dog here today for her birthday to get a new collar and led. The manager was very nice and helped us pick out the perfect size and even gave us a tour of the store. The pet wash area was nicely designed for all pets. Customer service was amazing.
Lin
2019-05
I went there after a camping trip gone awry and they helped me clean up my pup. They have such an excellent array of treats! My boy loved it and I'm going to bring him back every time he need a bath or some treats! Great place definitely recommend going!
Megan C.
2021-05
The employees here are so knowledgeable and kind. We have been getting our dog food from this store since they opened which just happened to be around the same time our dog was put on a special diet. We loved having this store in the neighborhood and are so sad about all the US stores closing. You will be missed.
Marie C
2020-05
Hours clearly say 10. Get there and a sign on the door says open at 11. Closed for meeting. Why not do your meeting before or after business hours? Not a big selection for puppy toys either. The cashier was very sweet though.
Master Gunner (Dutchisaurus)
2019-05
This place is always amazing. The employees are great and spoil my service dog. I highly recommend petvalu.I was a buck short on a new training leash since my service dog decided his was a snake and chewed it. The employees hooked me up with a dollar.I can't say enough great things about this store on Madison in particular.
J Martin
2020-05
a nice store with a lot of pet care options seems a little pricey i'm not sure if they offer price matching but some of the brands of dog food they sell are quite a bit cheaper at other stores we love the self serve dog bathing though we have big dogs and its helps to have that option
B JHobbs
2018-05
Great place to bring your pets!$5 dog washes right now.A variety of healthy treats for dogs & cats. They were very nice & helpful in choosing the right harness for our dog and choosing the best food. Thank you
Joe Kaufeld
2021-05
The staff is always great to work with and very knowledgeable. With the approach of COVID-19, they've been patient and extremely helpful in changing the layout of the store and helping to get food and other supplies. We've been going there for a long time and will continue to do so.
Shelby Pedro
2020-05
I went in there to see if they had anything for my dog's birthday. The least expensive toys are like $20. Most of the store is dog food, but all still expensive. It's better for someone with a higher budget.
Nicholas Howard
2019-05
I absolutely love Pet Valu. It's such a cute little pet store. I wish there was a bit more products for cats but other than that it is amazing. Also, this location takes cats from FACE Animal Clinic that are adoptable so definitely check them out!
Haley Killen
2019-05
First time visiting a Pet Valu store and I'll definitely shop there again. Greeted as soon as i stepped into the store and helped right away. Great customer service. Anything you need for your furry friend you can find here.
Brianna Cipriani
2019-05
PetValu is a really nice pet store, they are fairly new, but they are really nice! And the staff is friendly! Sometines they have cats for adoption, but if you want to adopt this is not the first place id go.They have a really nice dog wash for only $10 but it has stairs so if your dog is afraid if stairs and too big to lift, then I wouldn't recommend it. They have fresh baked dog cookies for sale near the front and the staff is really nice. The have many thing from hamster cages to dog and cat food/toys. They are pretty easily seen from Edgewood but not so much from Madison.
Desiree Law
2021-05
The self-serve pet wash was amazing! They had everything we needed in a well-organized area that made my dogs comfortable and happy!
Pam Porter
2019-05
Great place to take the pups and give them a bath. I'm not breaking my back leaning over the tub. They also have awesome treats and toys for the furkids!!
Beckie Margedant
2018-05
Our dogs love the treats from here. I love using their washing stations so i don't have to squat so much to bathe my more troublesome pup.
Brandi Davis
2021-05
They always love it when I bring in my doggy Gizmo
Lisa Massey
2017-05
I'm a fan of their grooming tools-high quality & affordable. The store is always clean, even the self service bathing area.
Bernita Glover
2019-05
Customer service this time around was lacking. As I approached the counter with my purchase the 2 cashiers did not acknowledge me even as the one was ringing up my purchase. However; I will say this is the 1st time this has happened at this location.
Carolina Carnicelli
2019-05
I highly recommend this pet shop, grear equipment to bathe your dog and staff is lovely, excellent and helpful. My puppy Billy and I are already regular customers.
Olivia Sanchez
2018-05
Excellent service. Staff is always amazingly friendly and helpful. We love coming here for all our pet needs.
Brian C. (Shinjuggernaut)
2020-05
The lady's are very helpful and make me feel welcome. I also like that they encourage you to bring your pets to help socialize them.
Deb Schwab
2019-05
Pet Valu has some of the quirkiest and cute items for my fur babies. I love going there and I also love the bath Center
Valerie Stone 626
2020-05
The store was clean and friendly. The aroma was pleasant to smell. I love the self dog wash station.
Donna Hammon
2020-05
Great customer service,clean ,very organized,reasonably priced ,i had no idea this place was here..i walked right in and found eye wash and they had so much more..
Sissy French
2020-05
Love this place! The pet wash is an absolute deal. I just don’t trust groomers with my babies. Love this place
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