Menards

Ali Rahimi

2024-03

Just delivery truck dropped off landscaping blocks. He was absolutely one of the worse delivery person I ever seen. I asked let make sure I have all materials counted so Incase if they are not right you are here. Just few minutes. He said I don’t have f… time to count. So rude. Menards has the most trouble delivery drivers. For last 20 years I bet I have used menards delivery for not more than 5 times and I spent hundreds of thousand every year , but never use the delivery. All my delivery goes to Lowe’s. This is the basic business, you have to sign off on products that you received but this guy didn’t care what so ever. Im so mad that I want to return all 12 pallets.

Marshall Azar

2022-06

Yes! They all look the same! Always very consistently clean, friendly staff and easy to find what you need!It never fails, even at this location, you get the friendly hello as you enter the store and it’s easy to find someone to point you in the right direction!Always a place to relaxed while travelling by being able to take a brief walk inside. Hours are also great as they open early and close late!

Bruce Secor

2023-11

I'd been having trouble finding rigid foam plant protectors for cold weather & looked on the Fishers Menards website earlier today. It showed they had some in stock so I called the store to confirm. I spoke to Sumner in hardware who was very helpful - he initially couldn't locate them & rather than keep me waiting on the phone, he offered to continue looking & to email me with his results. A short time later I received an email from him saying he found them & put the 2 that I needed aside for me. I went to the store after dinner & purchased them. Sumner really went above & beyond in my opinion! I know this was a small thing, not a large purchase but he treated it with importance & I really appreciate that. Kudos also to Cody in hardware who retrieved them for me when I got there - these young men displayed excellent customer service & should be commended & recognized for their great attitudes & willingness to help. They are excellent employees - thank you!

Praveen Kumar

2018-06

So much of housing materials, better to go with rebets. Will take 30 days to claim rebets. It can be used to purchase products from Menards

Alex “Alex” T

2023-11

Like to lock their garden doors everytime I've been no matter the time of day. Ridiculous.

Brea Smith

2023-06

I visited the store the Fishers Store and was blown away by the customer service from their employees. I’m honestly lost when it comes to home improvement but needed a new toilet and Michelle assisted every step of the way. Keep up the fantastic job guys! We’ll definitely be back.

Erik B

2023-06

I wish I'd known about this store before moving to Indiana. This place is way better than Home Depot or Lowe's. It's like they started as a hardware store and are slowly morphing into an everything retailer. I always find something cool in this store. The only downside is their throwback style jingle that plays every ten minutes or so definitely gets stuck in your head. "Save big money..."

Lindsay Peterson

2023-07

I ordered a Gravity smoker Char-Griller 980 for my husband as an early Father's Day gift. While it is a great product, it arrived missing two handles, and I have been fighting to resolve this for over a month. The manager, Nick Able, reluctantly and rarely responds to my communication, asking for item numbers that are not listed on the product or packaging. I have photographed the manual, circled the missing pieces and photographed the grill missing the handles, yet Nick keeps asking for item numbers that are not given- if and when he does respond. I cannot believe a store like Menards is unable or unwilling to resolve an issue with their own products, and that most of this spring we have had an incomplete product for which we paid over $800.

A R

2023-06

Great staff and customer service but store policies are sucks. If someone purchase a big order and product price is changed within 30 days like Home Depot and Lowes they will not match it. Menard has 14 days only. I purchase without rebates: according to them product has to return and then repurchase. Waste of time. They are still old school. Delivery service needs a lot of improvement but for small order this is best place to shop.

Patty Rendino

2023-06

Menards is always Great! However, even though they have a much better & larger lighting section, they didn't have the above kitchen sink light I needed. I had to go to Home Depot & they had exactly what I needed. Cashier was an absolute delight 😊

Nick Eddy

2024-05

Always the first stop for Holiday displays

Kristopher Klein

2023-06

Had the cabinet team design my entire kitchen. Took a long time for things to come in. Parts that came had issues and some were just wrong. Tried several times to get assistance and different representatives basically said sucks for you. Would not remodel through them again. Huge headache. Higher out it's better.

Anthony Scoppettuolo

2023-06

Love how employees like Diane expect customers to know exactly where items are located.. has any retailer or business these days ever been to Publix or Chick fe la. Takes you right to product your looking for with Amazing customer service

Nathan Harris

2022-06

I came here for a specific item that I saw on the website as being in stock. It was in stock, but on the top shelf. I asked nearby employee for help, he was really friendly and got his manager who was also really friendly and immediately got the item down for me. The cashier was also super friendly and patient with us when we checked out.

Matthew Miller

2023-06

I had to get help at the customer service desk for a certain matter. The Cashier, AJ, was extremely helpful and friendly! My issue was quickly resolved, and I was in and out of the store in less than 10 minutes.

Janet White

2021-06

Great Service and Prices. Helpful Knowledgable Staff is a big plus, they must have good training. Store is always well organized and clean. As in any Big Box Store be sure the items you buy will still be available if you need to replace part of it later. Such as flooring , gutters and etc.

A S

2021-06

I went into this store the other day to get some items needed that the other hardware stores were not in stock with anymore. After going through the store for more than half an hour I then went to checkout. As soon as I began placing my items down the store manager, young blond woman, approached me about not wearing a mask and demanded I wear one or I couldn't get checked out. Mind you I had been walking around the store, uninterrupted, for more than half an hour. I told her that her store policy doesn't trump the LAW and that people with health conditions, where a mask would jeopardize them, are not required to wear them. She then stated that the law doesn't matter and only store policy does. I then asked if I could give them my card, while I leave the store, so they could checkout the products and bring everything out to me. She said they couldn't do that. The only other thing is that I order my stuff online and that could take them a half hour to an hour before delivering it to me at the back of the store for pickup, which doesn't make any sense considering I would have the online receipt instantly and my good are already together (a.k.a. manager intimidation). After a few minutes of discussion a mask was put on below the nose. I have spent several thousands of dollars in this store in years past and now Menards has completely LOST my business. I will be relaying to everyone I know about the horrible customer service this ONE manager gave and to urge everyone to go to Lowes or Home Depot instead, where their customer service is much better. The rest of the employees were fantastic but, unfortunately, the manager makes and breaks the business.

S

2021-06

This particular trip was all items from the yard. I have to say they were the most exceptionally helpful staff I've ever encountered. I had not choice but to arrive shortly before closing, and instead of being resentful for keeping them late, they were helpful in locating all of my items, even went and picked them up from the other side of the yard and loaded them for me. Wonderful experience, and kudos to them!

Emanuel Isakov

2023-06

Why is this chain stuck in the 20th century? Fees for online pickup in-store, so "save big money" goes out the window if I don't have time to go in. Home Depot gets that sale and it costs less. No online product rating/review system... BIG problem when comparing Menards-exclusive brands, so if I need reputable quality a buy a five-star product at HD. Snail-mail rebates that can't be used online, and paper rebate checks that are significantly less convenient than a plastic card... who has the time for this? Printing forms, licking stamps, driving to a USPS box just to get $2.50 back that can only be used in a physical store?? Seriously, what year is it? No other chain of this size has these hangups. I want to love this store but they make it so difficult for me to give them my money.

Todd Lyons

2023-06

My favourite home improvement chain since 2000. My only complaint -- I wish it was closer. A great one-stop-shop experience for tools, building materials, food and pet supplies. And you can get a lot of mileage out of the cheap power tools from Tool Shop and Performax. As someone that has maintained a historic home for nealy 25 years, you can buy expensive brands and get disappointing performance or lifespan, or go cheap and get way more than your money's worth. I did some amazing restoration this year with a random orbit sander, palm sander, oscillating tool, and reciprocating saw (all $20 each) and a plunge router ($60) and bit set ($25). It's not the tool, it's how you use it. Thanks Menards.

Connie Richter

2022-06

My husband loves to go here and after going with so many time love to go too. So much to look at and they have more than just building or remodeling stuff. Many bargains. Cantwait for spring plants start coming in.

Andrew Kline

2023-06

Lumber Yard……how it operates is inconvenient. You have to first walk the yard if you don’t know what you want and its located all the way in the back outside of store, not a small area to walk either. Then you have to get a ticket and pay and then walk back to the front to get your vehicle and then drive around to pick up what you wanted. Employee didn’t tell me I had to pay first after getting my ticket. So when I got to the gate I had to go back in to pay and then get back in my vehicle and go back to the gate to get the lumber I wanted. I don’t understand why you can’t just pay at the gate.

Sarah West

2023-06

It was very nice. Store clean , neat, well stocked and well staffed. Both the other customers and the staff were friendly and helpful. I will be back.

Dylan H

2020-06

This store has pretty much everything you need and what you would expect from a Menards. Staff is knowledgeable and helpful (picking up a pallet of garden stones was way easier than expected). No complaints so far (multiple purchases this year for home, garden and workshop)

Shannon R

2018-06

I went to check out some prices on bathroom sinks and title flooring

Shea Wynn

2019-06

I am a huge fan of this place. Absolutely great pricing and great selection. I was surprised at how much I fell in love with it. But I will tell you one thing they do not like it when you saying save big money at Menards the whole time you are shopping. They might be okay with it if you did it at a reasonable volume but they definitely do not like it when you sing really really loudly. But if you do do it make sure you know the whole song so you don't make a fool out of yourself

Kyle Davenport

2022-06

When I'm done reading my newspaper and doing my crossword, I like to fill out rebate forms, address envelopes and send them off to the rebate center in eager anticipation of my paper store credit.Have some respect for your customers' time, Menards!

David Holzhausen

2021-06

Since COVID19 I have used there order pickup several times. Website easy to use and you get emailed receipt and any rebate receipts. Cannot use them to pull large items like lumber. You must npull your self but you can still avoid having to go through checkout with online ordering. I prefer most of their inventory and prices over the other big box home stores.

H. Yee

2021-06

I drive out of my way (past the Pendleton Pike location) for Castleton. It's fairly well stocked, and I usually can ask for help and get it so it's staffed properly. I haven't had a poor experience with their customer service yet I recollect so that is important to me. This is a busy location but its lot and street traffic lighting is sufficient to handle the volume.

Daniel Spieth

2023-06

Day 60 finally Whirlpool replaced the broken Maytag Refrigerator.Menards did a great job locating the fridge at the Carmen store and having them ship to me to save precious time.Menards went the extra mile to shorten our long wait for a fridge that whirlpool took too long to replace.