3.5 (213)
6030 East 21st St, Indianapolis, IN 46219
(317) 532-2720
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kem M
2024-05
I lived over here 10 years ago and this store was a mess. Up until a month ago things were turning around, the store looks better and they actually have stuff.A few weeks ago they traded management and now it’s back to the same old routines and the lines are long while employees just stand around and watch or follow people around the store that they think are stealing.I couldn’t figure out why the white guy with the ponytail kept following me around the store until another employee told me.
Dwight McGill
2024-01
This store is finally up to par, whoever this management team is has turn this store around.I lived in this area for 9yrs now and today is the only day this store looked great since the grand opening.Great job to the team that is there now
Jimm Prater
2023-12
Very friendly staff, convenient, and clean store!!! Thank u all!! Happy holidays!!!
Jack of all trades
2024-04
Not the cleanest one but pretty reliable for items on the regular.
Taletha Walker
2023-11
The new family dollar/dollar tree has great staff members. Love the new store.
debbie wiler
2023-05
The customer service at registers are helpful and friendly. That's it. I have never seen a FD in such a mess. Ever. Like a tornado passed through .Someone changed their clothes and left them right in the isle. They need help. It's shocking Go check it out.
Janet DuBoise
2023-11
Long waits in line & I couldn't find an associate to help me locate an item
Helen Brown
2022-05
It's really a dam shame that family dollar is not opening no more it shut down and I don't know when they might not be open and before family dollar was closed it was two stores that was opening family dollar and dollar general but Now!!! Family dollar is shut down for good wowwwww!!!! That's sad 😢 and the young people that used to work in the store had quit family dollar 🏬🏪 have problems well at least we have dollar general open and I hope they don't shut down I hope they stay open that's the only store we have open now.
Melissa Scott
2018-05
Because it's a bit closer and easier to get out of back onto N Arlington, I keep coming back here when in a hurry... And then want to kick myself. Never come here in a hurry! After getting past the guys selling dvds or asking for money/cigarettes outside, then you have to wait in line inside for a ridiculous amount of time. It's not a bad store; the employees just aren't very fast or efficient at all.
Katia Gutierrez
2020-05
There is always something wrong with the coupons, this time it looks like I had to get a specific aroma to get the dry sheets at the advertise price, so the "manager" Kim said I had to return the one I bought and get the right one, so I made the line again and Dory the only one cashier was really trying to help me but she kept calling Kim and she just ignored her even when she so the line was getting longer and longer with impatient customers, so I felt bad for poor Dory cause she didn't know how to help me while Kim just walked around the store doing nothing. I left and I don't think I ever come back to this store.
V Bry (VPAIN)
2018-05
The shelves do not get cleaned expired or damaged food mixed with everything else. Store opens late without explanation. Items which should be stocked stacked around counter like preteen bedroom. No eye contact, or enthusiasm from staff... They refuse cash back regularly. One of two places for food for miles but you can't trust it.
Big D. “WestSide Headbusta317” Akers
2020-05
They employee's was very respectful and polite. The store was set up nice so you could walk around and not knock anything off the selves... It was very clean.
Gagan Hans
2022-05
Always watch they scan item u can see extra item o got scanned kit Kat bar which was not in my bag and I never picked that I just away to put my basket away she scanned it and didn't put in my bag just got her treat by herself
Brie turner
2020-05
This store has the worst customer service ever. Someone is always on the phone and has a bonett as they check you out and they don’t know their own return policy if I can give less stars I would
K. Phillips
2023-05
There was hardly anything in the store. They have alot of people stealing merchandise the employees said the owner told them just to let him run on out
un known
2023-05
The family Dollar on 21st and Arlington is closing down for good their shelves are almost empty
Rebecca Vanden Bos
2023-10
This location is currently under construction and is not open for business.
Matt Ryan
2023-05
They always close earlier than they say it was 830 and already closed and this happens on a regular basis
Halle Scott
2019-05
Umm this place is just nasty. They always have stuff all on the floor, the workers are always rude, and it is very dirty! I’m discussed. I will never go back!!
Paula Diana Barrett
2019-05
I like Family Dollar buy any more whaen you go to the ones I have chosen. You can not move around in the store for all the boxes in the way. Because product is not put away.
Jodeci Taylor
2021-05
Cashiers always have a story to tell...its a guy that always flirt and ask females for their number or say inappropriate things while at work but other than that it's the closest to my house so it's the only one i go to in this area.
Barbara Messer
2022-05
I was charged twice for package of cotton balls. I'll have to go back there. I paid someone to take me there. O well
Curtis Hostetler
2021-05
Store is really a disappointment.. always a mess and store is refusing to give out people's change(silver & pennies) bt i got what I went for i just really dread going to that store
Rhonda Adams
2018-05
The store was good but I got followed around like I was stealing something...smh..
Crystal Frisby
2021-05
Was in there today some items I wanted was not in the system he did a over ride but never got my items not a good experience
Jonathan deHebreard
2022-05
I mean.... If ya don't mind the hood, there ain't nothin wrong with it.... If you're from Carmel or Greenwood I probably wouldn't recommend it....
Burnetta Hampton
2021-05
IM SATISFIED WITH THE SERVICES THEIRS A FEW CASHEIRS I LIKE SO VERY MUCH THEIR COURTEOUS TO ME I GIVE THEM 6*******
Dawn Hutchinson
2023-05
Clean n neat, customer service was great
Peggy Jacksom
2020-05
I save so much money with clipped coupons, so Happy they for them especially living on SSD.
Joe Bonner
2021-05
The staff was helpful and courteous. Store was clean with the exception of a few totes and carts in the aisles.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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