1 (3)
8644 E 96th St, Fishers, IN 46037
(317) 598-0899
stores.petco.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Samantha Hill
2024-02
My dog did not receive all the vaccines I requested at our appointment so I had to go back in and get his flu vaccine added on. I was charged an additional $5.99 materials fee but it was not my error. Further, I told the technician that my dog uses Revolution and has a BAD reaction to heart guard. My prescription given was heart guard. I was told this would be updated and sent to me but it has not been. I tried to call the customer line and now I’m told I have to go back to when they have a clinic open to ask about fixing the error again.
Monica Kennedy
2023-05
Would give zero stars if I could. Booked my cat an appointment to get her rabies vaccine here. When I got there they asked what vaccines she was needing, I told them I just needed the 3 year rabies. They asked if I wanted to add on any additional vaccines as she was due for all her vaccines. I said no, just the rabies as I already had an appointment for her other vaccines at a later date through her normal vet. They then quoted me $113 which seemed steep but given that I had never gone through vetco before I assumed this was just another overpriced vaccine situation. I then watched as they administered 2 different shots and an oral solution to my cat which I found weird, but again didn’t question as I’m not super knowledgeable on pet vaccinations. I paid and left and they said they were emailing a visit summary. When I reviewed the summary it showed that not only did she not get the 3 year rabies, but she got 2 vaccines I did not ask for and a 1 year rabies shot. They had sent a survey to my email asking me to review my recent visit and I expressed my frustration about the situation. An associate with Vetco then reached out defending her staff and offering a 20% off next service as a solution/apology. Bad business practices, unethical medical practices. Will absolutely not be using that 20% coupon as I would never take a pet here again.
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population