4.3 (1131)
205 County Rd 6 W Z, Elkhart, IN 46514
(574) 584-7665
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Al Clements
2024-02
Nice pet smart. Store is always clean.We get all our pet supplies here
Emma Griesinger
2024-04
they have been helpful overall, i get all of my wide variety of pets their toys, food, and grooming supplies there. however. recently i’ve been looking to add snails to my tank as it desperately needs a bottom feeder to help maintain cleanliness. i have come to this location multiple times in search of a snail or two. every time i have looked here, the snails have all been dead. i was even told one day they would be getting a new shipment the next day, so i came looking the next day as well. again, all the snails have been dead. so i really don’t recommend coming here for any snails anytime soon.
Marilyn Bailey
2024-04
Was there this am to purchase some fish and decor for my newest tank. I was one of five customers waiting to purchase live fish. Girl who worked there kept saying "in a few minutes". Was also purchasing decor. Decided not to buy any fish so went to checkout but no one there to checkout anyone. Left my cart and walked out. Will never go there again as they don't really care
Angie Mercado
2023-11
I’m moving and have been a mess. I got the appointment time wrong and they STILL graciously took my George Michael in. It was the first time any groomer asked me what length I wanted and even showed me a diagram. They took their time with him and he came out handsome as ever. Monica and the team did an amazing job taking care of my boy before our trip.
Melissa Tront
2023-06
I was worried about taking my Aussie Fred to someone new but they made me feel comfortable right away. Michayla did an amazing job and I have definitely found my new groomer. I highly recommend giving them a try
Lu Coryn
2024-03
I called Petsmart in Elkhart, IN this evening, to tto book a grooming appointment for my brothers dog. All the groomers were gone for the day.I was completely completely astonished by an employee, Sarah! She answered the phone of the store and said she would be glad to help me. She went into the Grooming salon, booted up the computer.. Shared the information with me about my brother's dog and booked a salon appointment for her Quickly. I asked Sarah if she was the manager and she said yes I can see how she became the manager of that store!!! Sarah is an employee that is by far outstanding and exceptional! I cannot say enough great things about her she definitely impressed me! I hired people for many years, Sarah would've been a person I hired immediately and she definitely would've grown in our company!
Chelsy Cusack
2024-03
I would love to shout out to my local Petsmart. Their aquatic section is immaculate. Clean water, healthy animals, clear signage if they need anything special (aggressive, kept in groups/schools, gets especially large and if so a suggested tank size, etc) and knowledgeable employees,
Kyla Smith
2024-02
We have been getting our dogs (roscoe, bella, and teddy) groomed here for a while now. All of the groomers are great and easy to work with. They are all very knowledgeable and skilled at their trade. We love that the pups come home smelling great and looking amazing! The pricing is cheaper compared to other salons locally which is always a plus for us since we have 3 doodles! We highly recommend the girls at Elkhart PetSmart!Also, don't forget to tip your groomer for their hard work! They earned it <3 :)
Nancy Listenberger
2024-04
We had to get a new pair of nail clippers. The pair we bought weren't exactly what we needed. They were nice enough to exchange them for the pair we wanted
Michelle Bohlmann
2024-02
DON'T BUY FISH HERE!I bought 30 fish, they all died but one within a week. I checked the return policy on the website and it didn't say to bring the dead fish in as proof. Took my receipt in. They said I had to bring in the dead fish and refused to even consider helping me because it was a few days past the 2 week garantee.Petco has a 30 day guarantee and I have never had one of thier fish die on me. Definitely shop for fish at Petco instead. I bought all the same fish at Petco and they are all active and healthy.
Shirley E
2024-04
They are great! I take my little boy there for grooming. They do a great job!
Linda Lizzi
2024-04
Always friendly and helpful. Did you know you can return treats that your dog refuses to eat?
Brandon Runyon
2022-05
Josh was amazing. I went to a full aquarium store and they were awful and unhelpful. After Working with josh I left with fish and confidence that I’m making the right decision. Super awesome knowing you got a good guy running this store. Thank you again my man!
David Bowe
2024-03
Amazing staff great place to walk a dog, get a bath and brush or find that new toy your pet can't live with out
Melody Hunter
2023-05
Our little girl is a regular client of Petsmart grooming salon. No matter what we choose to have done for her, she comes out beautiful and snow-white. We love the groomers at Petmart on C.R. 6 in Elkhart.
Karlie DeRosa
2022-05
Love karlie and the city of new Orleans have to go through these two years in the future because of their own personal lives and the fact that the rest in the house has a lot more of
Ang H
2023-09
The majority of the time they do not have the item I'm looking for.They do not sell any items for blind or visually impaired dogs and not one toy that could be applied for the visually impaired dogs except balls that squeak. The health and wellness section is very minimal as well.They do have some cool and useful stuff but way over-priced.
Marie Gladue
2023-07
We had a great experience. This is a very nice PetSmart compared to the ones we have used in Chicago, Saint Louis, and Atlantic City. The grooming area is busy but it is set up very well. Dogs can be kept from each other while checking in. We went Friday morning, and they had plenty of staff. Everyone was so nice!
Tori Marks
2024-04
Haley V did a fantastic job with my dogs groom!
Sharon Gillis
2024-04
Stopped in for a doggy pedicure. Haley was fast and friendly doing her job.3/28/2024 Today's pedi was courtesy of Katie. She did a fabulous job.
Sarah Sanders
2022-05
Kellie took great care of my ornery Great Pyr this time and last time. His ears look brand new and I am not kidding when I say he is a walking air freshener. 10/10 would recommend. The groomers were very busy when we came in and Kellie handled us with class and care. I have gotten Oso groomed elsewhere but he never comes out sparkling like he does after our visits with Kellie @ Elkhart, IN Petsmart. A million thanks ❤️
Sunino
2024-03
Always find exactly what I am looking for, the staff is always welcoming.
Kristie Searls
2024-04
Clean store. Employees were very kind and courteous.
Donna Miles
2021-05
This place is awesome. I love it, The people that work there are soooooo nice and very very helpful.
Chris Harris
2024-01
For over two years almost now they have not been getting a lot of fish or snails in stock.
Brittany Kobza
2023-06
Went in for I think kitten formula or a bottle .. one of the two and walked out with formula and a cat tree significantly marked down due to the box being badly damaged so they couldn't guarantee it wasn't broken. So he told us to keep the receipt just in case which was awesome! Well, it was broken some of it but not past the point of no return and none of the major parts were broken. I think the only broken piece was a house-like, a box that went towards the bottom of the tree and that had the floor or ceiling pushed in and the staples bent.. so I pounded it back in place with a hammer and put two screws in and put it on the tree upside down just in case the screws weren't enough to hold it and so it would not be the ceiling caving in with all the weight up top and they get hurt. And thus far.. all is great and man fo they love it!! Was like $199.99 and I got it for like $67
Courtney Baker-Beck
2023-05
Nice and clean store and the lady that was the cashier the day I was in, was friendly and price matched my item to their website. Bad thing is the bulb we bought for our bearded dragon last week from here, blew last night. Be careful what brand you get I guess on some items.
DanLori Peli
2024-04
They always have exactly what I need,
Kelsey Bradshaw
2024-01
Very poor management. Doesn't not take care of issues.
linda clements
2024-04
Great store. Great staff!
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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