Family Dollar

3.8 (147)

4020 Main St, East Chicago, IN 46312
(219) 256-5024
familydollar.com

Claimed
Dollar store
Beer store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Wine store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jonathan Sandoval

2023-11

So today I went today Family dollar in East Chicago Indiana on main street 4020 So tell me why I was trying to buy tobacco and cashier at the register I am a 65 year old man asking me for an ID she did not sell me the tobacco had an attitude over me asking for my needs like if she was paying for my Tobacco I did not like it she did me wrong I am A frequent customer… Her name is Teresa

Rich Gomez

2023-10

Do not go at 11 am. Credit or debit cards don't work and creates long lines for those who want to pay cash. Also, prices are getting ridiculous. It like shopping at a corner store

Bianca Billins

2021-05

They had a lot of things on sale and the staff was nice but apparently whoever runs the store is not very interested in snow removal the walkway wasn't shoveled. At all. And the parking lot was atrocious most people didn't even Park in it because you were guaranteed to get stuck. It definitely seems like nobody cared.

Marvell Stowe

2021-05

This store cheats customers out of their money from $ 0.01 - $ 1.00 depends on product, some items rings up the wrong price at times. I made it know to the cashier her response was my supervisor is busy and I don’t want to bother him. She said I can get another one, in so many words hurry up I’m not going to correct the issue the proper way. Sticker prices on the shelf should match up with what is in computer system. Please correct this issue to many customers are complaining about this and they are letting it slide, they should write reviews as well.

Omar rafati

2023-05

I visited the store today. The price on the shelf is 2 for 6. The employee name Erica said no. She will not give it to me. She is unprofessional with zero customer service. I can't believe multi million dollar company can hire or train their employees on basic customer service.

Brianna Lust

2023-10

I don’t understand why they have a phone and they NEVER answer!!! I’ve called a few times with no answer. But when I go in the store the phone is always running but they don’t answer. And it’s not like the store always busy!

Keyrra Johnson

2021-05

PSA because the store does not tell you before you come in and spend time shopping that THEY DO NOT ACCEPT LARGE BILLS. I came in and shopped, got to the register, the nice cashier rung me up and I presented a $100 bill she said she did not have change for a $32 order. I asked if she could ask someone for change, she called the manager, he came and was sooo nonchalant to the situation. He told me that I could either leave without getting my things or go get change. How inconvenient right? Put signs around, so that your customers know that before spending time shopping.

Tanisha Empederado

2019-05

Good for things you need fast and don’t want to bother with a grocery store. Parking is horrible and for some reason the lot is always flooded. Shelves are cluttered but they are fairly organized. Staff not overall friendly so don’t expect much enthusiasm. Prices are average and checkout was fast.

Darryl Collins

2021-05

Visited the store 12/5/20 and what a difference new management makes 👏The store was very well stocked the staff was very pleasant 😀. I like this store because when I drop off my clients @ Gary jet Center it's right behind the airport and I can get in and out unlike here in Chicago. So thank you for making the necessary changes 🙏KEEP UP THE GOOD WORK 👍 THANKYOU

Denice Korean

2023-05

Came in for a quick shopping experience and they had what I needed. Store is mostly organized and cashier was pleasant.

Elisa Ramos

2022-05

Love how they remodeled the store. More organized and much cleaner than before. Hope they keep it that way. Faithful customer as well as my family.

Arlin Roman

2021-05

They are having everyone wear a mask before they come in. If you don't have one you can't come in. That's a plus for slot of us thumbs up employees keep it up & the store is always clean

Sally Williams

2019-05

This store could use better stocking, and cleaning. The staff could be more helpful to the customers than they do. Meant things are out of stock work empty shelves.

Joel Perez

2023-05

Said online it opens at 7am. Came at 704. Doors still locked. Went back to the car to wait another 10 min. Tried again, door still locked. Update your hours.

Angela Scott

2023-05

4/29/23Check the expiration date on Chips, Popcorn, and other crunchy Snacks. I just purchased a Bag of Popcorn that expiration on 01/12/23

Jorge Garcia

2021-05

Not good they won.t give me more than two hand wipes containers.usely give me four.there was no sign there.didn t want to argue.plus the place needs cleaning and alot of sweeping and alot more to keep your store clean .so you won.t get sick when you come in this very very dirty family dollar store.

Johnny Palacios

2021-05

There was no one there to help find things.The store was messy and I didn't find what I was lookinh for.Left the store without making a purchase.The store in simple.terms is Ghetto!

StaceySharee

2014-05

The prices are good but the last time I went the experience was horrible. I went in @930 pm. And the person mopping cursed and got made because I and 2 other customers walked in...are we supposed to float. Manager just shrugged and laughed it off...smh

LeAndra Rivera

2017-05

I love the convenience of location and the varity of items. This store is always well stocked. I just wish some of the aisles were neater.

Miss K

2019-05

The manager Calvin is a very rude person, with very poor customer service I believe I was treated with such disrespect because of the way me and my children were dressed we left in a hurry so we looked a mess I was treated like I had stolen something and I spend good $ at Family Dollar because of the deals but the staff at Dollar General a few blocks down have been nothing but nice in my whole 4 years of living in the Harbor area,One bad Apple spoils the bunchI WILL NEVER SPEND ANOTHER DIME IN THIS STORE

alyce coleman

2019-05

The customer service was excellent they were willing to help I didn't have any problem this time

Kareena Oneal

2019-05

One guy here idk if he's the manager he's rude nd cold everytime i go here ! I had two bad experiences here due to him everyone else are kind !

Michelle De Luna

2021-05

There are a couple rude cashiers and don't know how to talk to or treat customers. Otherwise, the store is okay

David Kenniger

2022-05

Good workers but store is not upkeep by corporate

Raquel Montano

2023-05

It was a good trip..I was in and out,there were no lines

Monique McGee

2021-05

The employees are doing much better and the store is stocked up

Domingo Noriega

2023-05

Seems like people don’t like to do their job and help others.

J DM

2022-05

Recently redone/renovated. More selection, just need to get used to new store layout

Ana Paula Dias

2023-05

The store is very clean and organized

Quintin

2024-03

Staff is friendly

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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