Walgreens

Angela 87

2024-02

The pharmacist is so rude it's unreal. She acts more like a correctional officer then a pharmacist! She cuts you off while your talking threatens to always put u on hold before you even say two lines to her. Example : she ask for dob, u tell her, and before you can answer her next question she is saying hello every second. As soon as you ask her to slow down politely she gets ruder and says I'll just put u on hold and help everyone else. I'm switching pharmacies id rather drive an extra 20 min away then have to deal with her, and this ain't a one time thing. This has been several occasions!

Ashley Pettyjohn

2023-05

Terrible customer service! My provider called in a medication with a refill on 9/19. I called on 10/19 to refill my medication and was told they don't have a refill. Called my provider and they report they sent in the refill. Called walgreens back when I could get through to someone finally. I got a rude pharmacy tech that barely listened and did not help and sent me pharmacist who again was rude and told me to stop making assumptions about my medication. WHEN I AM THE ONE WHO CALLED AND SPOKE TO SOMEONE. She then tells me that my medication has been closed for some unknown reason BUT I did have a refill. She told me that she would have to order it and it would take 4 days to get it. I would be out of a much needed medication for 3 days after dealing with the whole situation for 2 days. I told the lady that I am the one suffering because I'll be out of my medications. She told me that maybe I should go to a 24hr pharmacy instead of going to the one closest to my house. The pharmacist acted like she is better than everyone. I told her that I've had this problem 3 times now and she said that is a broad statement! How is that broad when it is concerning me.

Sharon Schlasinger

2022-05

Best Customer Service! I stop at Walgreens every other day on my way to work. I’ve had excellent service from Lucy and Susan. They are the most friendly people and always willing to help find whatever I need. Definitely an asset to your company. I am in customer service myself so I know what it’s like to be a good customer service person.

Kayla

2023-05

I cannot thank Leona the Assistant Manager for providing Customer Service BEFORE I walked into the store. I sprained my ankle and was trying to get ace bandage, didn’t even make it to the door yet and was literally stuck. She assisted me to a wheelchair, and brought me inside. It is so rare to find gems like Leona. But I am forever grateful for her and the random customer who helped me. Also the pharmacist Kathyrn is so sweet and offered great alternatives with compassion.

Tom Gray

2022-05

This Walgreens is great particularly the pharmacy folks. Our insurance told us we could come here anymore and had to go to Kroger. What a miserable experience that was. When we got everything transferred back, they called me personally and made sure I was taken care of. Resolved a problem Kroger took 5 days to even try to get to in less than 3 hours or so. These people need a raise.

Deborah Kotfinn

2023-05

Nothing wrong with the store but, Vickie has the worst attitude. Her tone and demeanor is so condescending. I was picking up a photo order and she made me feel like I was bothering her and spoke to me with an attitude. If you hate your job Vickie, quit!

RandomHippie

2020-05

Manager and a girl that worked there helped save my dog ♥️My pug had ate a piece of chocolate that my child dropped, he was limp. Pharmacy was closed and she grabbed the manager and they both helped me find charcoal pills. Told me what to do and it brought him out of it.Amazing people!

madelyn

2021-05

The place has a very good variety but the pictures take AGES to get out I almost went somewhere else for the pics. The worker was extremely rude to me and my cousin Matilda but in the beauty section it has the sweetest worker who is there everyday! So please consider going here just not for the pics

Sara Kent

2021-05

Rather Disappointed - Bad Shopping ExperienceI am one that tries to use store coupons and reads their advertisement. I was sent an email for $7 Cash Rewards if you purchased $20. At the register, a Walgreens Cash Rewards certificate does print out for $7 but you have to use it to "Spend $25 more on your next in store purchase." On the Walgreens.com website, all they say is you will get the Cash Rewards and will need to spend it on a future purchase. Nothing was said that the future purchase has to be as specific amount directed by Walgreens. In my opinion, this is a deceptive marketing practice. Also the next day I put away the items I had purchased and realized that I was overcharged for two items and did not receive two items. The checkout registers had a lot of drama because there was a line, one cashier, and customers asking the cashier questions as she was trying to check people out. Between the corporate policies and my shopping experience, go some place else!

Sheila Bigelow

2023-07

Super sad that they got rid of so many groceries. It was so convenient to stop and grab bananas and veggies. It means I'll be stopping at Dollar General instead.

Kaylin Weisbrod

2023-05

I went for a scheduled rapid test and showed up for my time only to see a sign saying that the drive thru was closed today and tomorrow due to a staffing shortage.There should be a way to notify individuals who have scheduled tests to not show. Very unprofessional.

Jim Johnson

2019-05

The personal service is second to none. Meagan in the pharmacy is a great employee. She remembers your name and really takes pride in servicing her customers. It’s worth the drive for me.Thank you,Jimmy Johnson

RVNewAdventures

2022-05

Had an appointment for covid test, arrived early to find out the pharmacy is closed. Called the store spoke with the store manager and she advised the system should not have let this appointment to be made. The manager said she would take it up the latter. So anyone who has an appointment today Saturday 10/30/2021 .. heads up you can’t get the test there today.

Gary

2020-05

Location is very convenient. Pharmacy not very efficient. Had prescriptions called in. Pharmacy said it was never called in. Called dr they said left on voicemail. Pharmacist said they haven't checked voicemail and to come back later.

Susan Harrison

2023-05

Always there to pick up the phone. Always fills my prescriptions in a timely manner, and staff is always polite, even when I'm wrong about a refill date.

Paula Sizemore

2021-05

Very large Walgreens very clean store convenient location ! Helpful employees also friendly ! They had all the items I needed they also had Charmin toilet paper as well as they had Kleenex ! Great prices too !

Jane Ulrick

2023-12

Pleasant staff. Nice store m

Herschel Long

2018-05

Friendly crew, quick in and out most days. Have a wide variety of products and services. You're gonna pay a little more here for some things but you can also catch great deals so it kind of evens out.

Shanna Barton

2021-05

The 25 minutes it took to get a prescription which I called ahead to check was there, gave me plenty of time to write a review. In the end, they had me wait for pharmacist to ask me questions. The pharmacist never showed.

Donnie Beard

2021-05

Great place to find lot of stocking stuffers. Also good place for all your hygiene needs. Plus they are open on Christmas!

Lee Ann Clark

2023-05

Great place to get your meds and groceries and all the folks that works there are absolutely Amazing, 🙂

Connie Betts

2020-05

Kim in cosmetics is amazing! She is always so helpful and knows her products.

Dawn Richardson

2022-05

Very nice staff and pharmacy staff is exceptional with helping their customers.

mike redding

2019-05

Everyone in the pharmacy in greendale are absolutely amazing, they go above and beyond for there customers. I wish I could give more stars.

Wanda Abernathy

2023-11

Shop only when I have to, too pricey

al dawn

2021-05

Terrible pharmacy have been going there for almost 6 months now, and they know there closest pharmacy an it’s 45 min drive and this is the second month in row they don’t have my medicine

Erika D

2022-05

Very helpful 👍 always have what we need. And always on point with our prescriptions

Amanda Blair

2018-05

I love this Walgreen's! All the employees are knowledgeable, kind, patient, & fun!!

Jason Messer

2017-05

Very nice employees. Can be difficult to get out of lot.

Penny Allgeier

2022-05

Good staff n service