4.4 (312)
1812 US-231, Crawfordsville, IN 47933
(765) 362-5800
stevensonshardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kris Perry
2024-03
The staff at Ace were very helpful and patient as I picked out my washer and dryer. The delivery guys,Caleb and Kade(??) were great! They were very nice and respectful of my home and worked to not scratch my flooring as they took out the hold washer and dryer and put in the new. They were the best. I would highly recommend Ace Hardware.
Mary Coons
2023-12
Just had wonderful experience with delivery of appliances.Both young men were clean,very professional,experienced and very particular of their installation. Very pleased and hope you know how fortunate you are to have them both representing you. Great guys!
Clinton Chase
2024-04
Jodi was the absolute best at helping me pick out a new washing machine. She's a keeper.
Mike Montgomery
2024-01
First time in the store. Very helpful and had exactly what I was looking for and actually at a better price than the online "you know who's." I'm very happy, definitely will become my local got to.
ace Kiger
2024-04
Very clean, well stocked and employees very knowledgeable. Good place to shop.
Jake Allard
2023-09
I placed an order for curbside pickup. Paid over $300 for my order and got my confirmation email and everything saying they had it in stock and I could pick up same day. 30 minutes later got another email saying they were out of stock and it would be at least 4 days but no guarantee till I could pick it up. Customer service said refund would be 7-10 business days and they couldn’t switch the order to another store or anything. Basically I was told nothing they could do to fix the problem within a few days. Good thing I was buying it for a birthday gift for tomorrow! The only good experience was the worker in the store was nice and tried to help.
Jerry Dreyer
2023-10
My Cub Cadet mower was running VERY poorly and would stall in the middle of mowing and not restart until it had cooled off. I had Stevenson's pick it up and take it to their shop. Ray Perry found the issue (collapsed paper element in the fuel filter and a bad plug). He replaced those parts and installed new mulching blades and brought it back to me. It runs and cuts better than when it was new. Very pleased with their service. Great people too.
Mary Moore
2023-12
Someone answered the phone and helped me even before they opened! They had my item (which HD did not) and had it waiting for me! I have purched 2 appliances there and had them the next day! Great srevice!!
Brian Hay
2024-02
Stevenson's is a good store but much of my business is done with their power desk which is closed or unstaffed during hours. it's very frustrating
Bethany Rauch
2023-10
We had a great shopping experience when buying our new mattress from Stevenson’s ACE Hardware! Jodi, our salesperson, was very helpful and knowledgeable, and she made it very easy to find what mattress fit us best!
Chelsey Priebe
2023-07
Went in and purchased a mattress that a new employee struggled with but was very kind. We waited patiently, was told we would be contacted several times, and I’ve been the one to reach out a few. Was finally called and told it would be delivered Thursday. Friday at 2 pm rolled around and I finally called again. They said they’d deliver it by the end of the day.Poor communication skills, and no one seems to know what’s going on. Ever. Would recommend going elsewhere for a larger purchase like this.
Danny Rivers
2023-08
Nice store. I was greeted in the way in. I called ahead and she'd if they had machine get paint, they said yes. I couldn't find anyone so I went to ask and I asked about the paint and he says yes again only to be down medium grey paint. Then I asked about the machine grey and was told they don't have any. It was definitely frustrating as I was searching for work. Now I had to explain why I went to a store we don't normally go to for no reason
Edith Rush
2023-10
Nice selection of merchandise with good discounts. The manager at the building containing sale items was very helpful and courteous. Thank you, Steve C.!
George Midnight
2023-12
The workers seem to not know much of anything about the store. Prices are ridiculously high, when the same product at other stores are around $10 less or more!!!
M Poole
2023-08
Quick and easy purchasing a microwave with the help of Jodi.I will be back for further purchases.There is so much to choose from at your remodeled store.Very impressive!Thank you Jodi!!!
Allen Brown
2023-10
Stevenson's Ace has always been great and very helpful. Today was no different. They came through as always.
Chris Cronk
2022-05
Didn't do a lot of shopping. Came to have a key made. Lady did her best to get system to work. Had to have another gentleman come to finish. Unfortunately the key I needed wasn't available and had a microchip. Making the new key like $90! At least I know now that I should never lose this key! Will be back to do some spring cleaning purchases!
Angie Bracken
2023-05
Wonderful service every time we go in. We had a washer and dryer delivered and the delivery guys were friendly and done an excellent job on installing our new set.
Tiffaney Mullen
2023-05
I went in to purchase a stove, the salesperson Jodi was very helpful, professional, and took my needs into consideration. I would highly recommend this establishment they are always inviting, clean, and friendly.
Jason Starcher
2024-03
Always a great place to shop for appliances.
Cindy Booher
2023-10
Stevenson Ace Hardware is the place to go for Mattresses! Jodi Stephens found me one heck of a deal!! Thank you Jodi
Ryan VanScoyoc
2023-05
Skylar went above and beyond to make sure we were happy! We love our new dishwasher and see ya soon for some bird seed! Keep up the great work!
David Montoya
2023-12
Salesperson Jodi was very helpful with what I was looking for & very friendly !
James Franks
2023-05
I was able to order all of the items I needed online, however the app was SOO slow. Only to get two emails and hour later stating some items were out of stock. I give two stars bc they did work with me on replacing some much needed items, but better planning and we would not have gotten in that mess in the first place.
Donna Oakes
2023-05
Friendly people and was able to order the parts for my mower that I needed. If you need any parts be sure and have all the information from your mower or what ever you need parts for so they can look it up by the type and serial number.
Aaron Morgan
2022-05
Today I purchased a gas range, microwave range hood and refrigerator. The associate assisting me was Mia. She was helpful and knowledgeable. Overall my experience was excellent. The store had a nice variety of appliances in stock. In fact I chose a refrigerator that was in the showroom. But I chose the range and microwave from their website. Shop local with Stevenson’s Ace Hardware. You won’t be disappointed.
Elizabeth Warner
2021-05
Took our chainsaw here for sharpening. They took it and kept it for nearly two months before we returned to check on the status (they had promised to call when it was ready). They first couldn’t find it, then when they did, it still hadn’t been sharpened. Customer service was terrible and they were not terribly concerned about helping us out and providing the service for which we had paid. Do not recommend at all!
Chris Harvey
2023-05
Jody and Darian were great help in the selection of our new washer And dryer. Our pick up went smoothly and quick !Thanks ladies !
Ashlee Greenlee
2021-05
Friendly and helpful staff...I wasn't thrilled about having to buy a washer (and a dryer soon after), but they made it an easy process. Delivery and installation was great, too! I plan to buy all appliances from here whenever possible.
Kasey York
2022-05
First off this place is a great starter job for high schoolers, it’s decent pay and not much hard work. But if you are a girl working here you might as well just get paid to stand around because they could work a full shift and stand around and never once get yelled at, it’s kind of ridiculous. The way the management goes as long as your close to the boss you don’t do anything you just boss around kids all day for child labor. The jobs you get are absolutely ridiculous and it could be something like building an entire house and yet it’s a “one person job” lol. Other than that it’s alright :)
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 10 AM-6 PM |
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