2.8 (18)
511 3rd St, Covington, IN 47932
(765) 793-4511
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Taylor Nickle
2024-02
Had a med order the Friday prior to my attempting to pickup. I call Monday and they say it needs authorized by insurance. I call the Dr's office. Handled same day. I check cvs online to see if it's even showing up on Wednesday. nothing. I call Friday morning and the expected fill date is Tuesday the following week. I bite the bullet and call Friday. They say they didn't see the insurance authorization. She'll have it filled in an hour for me to pickup. I show up 2 hours later with my toddler and she tells the tech helping me that she's stocking and it'll be another 10-15 mins before she can get to it. The male worker didn't even apologize and just walked away from the counter. I filed a corporate complaint. It's not the first time this has happened. And I'm torn because how close and local cvs is. It's ridiculous that somewhere who's motto is "We Care" is obviously grossly negligent towards their customers needs.
karen ashley
2024-02
While picking up prescription today, the woman pharmacist loudly said, “I don’t know why someone 80 years old can’t use text. They shouldn’t even be allowed to text”! I said, “I would like to say something. I am a senior citizen and I didn’t push the right button to get one medication refilled. That is a very prejudice remark you just made”! I left in tears and felt very degraded.
Farren
2023-10
The pharmacy staff are extremely rude and unhelpful. One of the pharmacists, Susan, frequently yells and curses loudly in front of customers, which makes for a very uncomfortable experience. The staff do not communicate well with doctor's offices. Medications are often not in stock and have to be ordered. I would not recommend this pharmacy to anyone.
Kerrie M
2023-10
I'm not from the area and I'm glad I'm not because I would not trust the people in the pharmacy to not violate hipaa with my medications. I am standing near the pharmacy and I hear the pharmacist and a tech very openly and rudely gossip about a patient/customer about how "insert her FULL NAME" is rude and she needs a rehab, she's an addict, listing ALL her current meds. I was utterly shocked. I Cannot believe that not only did that occur but that the pharmacist, who is a medical professional by law, allow that to happen and took part in it.
M Goel
2022-05
we called the pharmacist to leave a prescription. The pharmacist was not able to understand anything. She was awfully rude and not helpful. She was unable to understand medicine called Tolterodine. She told me that she has not heard that word in 10 years. She then hung up the phone. We called back and she will not take the phone. I was unable to leave a prescription for a patient.
Lisa Parker
2022-05
My son has a ear infection and we were told that his medicine was in. We went to pick it up and the medicine was not in and needed to be ordered. No one gave a time frame or anything so I called to check the status today and the pharmacist rudely cuts me off and says no orders are in until 5! Very rude customer service and half the time loses our insurance as well! Not sure how you stay open with the pharmacist you have!
Jean Switzer
2023-12
Has most anything a 'drug store" offers..plus other items
Deborah J Mcmasters
2022-05
Very disappointed in this pharmacy. The tech is NOT PROFESSIONAL. SHE HAD TO EXPLAIN TO ME THAT HER COWORKER WENT HOME SICK SOIT IS GOING TO TAKE A LOT LONGER TO FILL MY PRESCRIPTIONS. WHAT HAPPENS AT THAT STORE IS NO I E'S BUSINESS.ESPECIALLY A CUSTIMER.
Greg Campbell
2022-05
I had a question about a product I was interested in purchasing. The pharmacist was rude, and had no interest in either giving me an answer, or redirecting me to someone who could.
clayton eldridge
2023-07
Had all the meds ready to go when we got there.
Jodi Leek
2022-05
Clerks are pleasant and helpful. Store is always clean
Garrett
2023-05
Everything is alright but the medicine lady is a jerk
Justice & Cassie Borst
2023-05
Nice cvs
Patricia Coolley
2022-05
Employees knowledgeable and helpful
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-6 PM |
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