4.8 (292)
1205 W Plymouth St, Bremen, IN 46506
(800) 448-1602
horsesaddleshop.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Smith
2024-05
Horse Saddle Shop was a great help with recommendation and purchase of my new Billy Cook saddle. They went above and beyond to make sure it was what I wanted. They kept me informed as to its building and shipping. Great company. Highly recommend.
Joshua Thorn
2024-04
The service of this company is impeccable. I had many questions and Elizabeth took the time to answer each of them. She was very knowledgeable of multiple lines of products. She took pictures of the saddle of interest along with at least five different colored blankets and breast collars of different finishes so I could make an informed decision. That kind of service is hard to find. The saddle looked just like the pictures too. It's beautiful.
mona crismore
2024-05
I ordered a saddle from Horse Saddle Shop and the price was $50 CHEAPER and 5 MONTHS faster than other stores. (It had to be built) The salesman was great. I love the saddle!! I will order from them again.
David Katinsky
2024-05
Horse Saddle Shop is a fantastic place to find used saddles in excellent condition. I have purchased two [several years apart] along with supporting tack, and would not hesitate for even a moment to work with them again.
Joan Palmer
2024-05
I am very pleased with my shopping experience with Horse Saddle Shop. I did the trade in program and it was seamless. I would recommend Horse Saddle Shop to anyone making a tack purchase. Great folks to work with.
Daniel & Julie Lane
2024-01
Wonderful! The horse saddle shop had the tools and expertise needed to match my hard to fit horse with a saddle remotely through use of my pictures and my measurements. The saddle they recommended fit perfectly! They answered saddling questions very professionally. They also offered a trade in program that made buying a new saddle so much easier. They were amazing to work with, and I recommend them!
Jo Ann Ricci
2024-01
I want to express my gratitude for the professional, kind and timely services when I purchased the Dakota Custom Hafflinger Saddle #2214. It has made a world of difference in my riding experience with my Haffie. The fit works well, the leather tooling is very attractive and the seat makes for a comfortable ride. We are both very pleased. I must say, Charlie was very professional, processed my order quickly and without issue, responded to my inquires in a timely manner and followed through until the end of the transaction. Excellent !! Again, I love the saddle, the services and all those wonderful, talented saddle and tack makers. I recently ordered a Breast Collar BS-11 to match my saddle and was met with the same attention and kindness given by Charlie and all the other professionals who care about their product and pleasing their customers. I can hardly wait for it to arrive. Thanks, Horse Saddle Shop. Jo Ann
Paticia Tubby
2024-03
This was the most personal on-line shopping/buying experience I've ever had.Prices were very competitive and the customer service was perfect.I'll definitely buy from them again.
nancy schulze
2024-03
After many conversations with the saddle fitting team, I decided on a Circly Y saddle with a wide tree and custom color, to fit my big shouldered horse. It fits perfectly and is very comfortable. I have purchased 5 saddles from this company and highly recommend them.
Hannah Jacomet
2024-01
Horse Saddle Shop is one of the best places to purchase a saddle. They're nice and quick to respond. They're also quick to ship! I had my saddle within 2 days of ordering. I also took advantage of the trade in service, Charlie made the process very easy.
Kim Farnham
2023-11
Well made Tucker Halter bridle. I’ve purchased the same bridle in the past for different horses in Black, Brown, & now in Oak Bark.
Robyn Gerell
2023-11
This company is fantastic! Customer service was so helpful getting a saddle that fit myself And my horse! They took my beautiful saddle for a trade in and helped me find the right fit for my big QT…they gave me a Very fair price and I was able to get the saddle of my dreams! Thank you so very much..highly recommend!
Rachel Lanter
2024-01
We bought two saddle pads from Horse Saddle Shop, one was a 5 star trooper and the other a Tucker endurance pad. Both are great pads!! They were quick to ship.
Leanna Stupperich
2023-11
I have purchased a used saddle for my daughter, and later a specialty saddle pad. In both cases the customer service was responsive and over and beyond helpful. They helped determine a saddle that would fit both my daughter and our horse properly, answered my endless questions and shipped quickly. I won't hesitate to purchase from them again!
Leeann Hvizd
2024-03
I have worked with Charlie on two saddle purchases and trade ins and also on several other purchases. He is terrific to work with and Horse Saddle Shop is top notch on service and quality! Thank you!
Anthony Smith
2023-12
The saddle tool was very helpful in determining the proper saddle size for our horse. They were very helpful in giving advice and info on the best fitting saddle. Their selection and pricing on saddles is extensive and reasonable. Very good customer service and shipping time.
Roseann Sexton
2024-03
I learned so much about saddles from this guy, he gave me his honest opinion and was not just trying to sell a saddle. He helped me make a great buy. I definitely would purchase from him again.
Tess Graham
2021-05
Could not be happier with my order. They answered my questions on chat very specifically, I went back and remeasured horsey several times (smile). The saddle shipped fast and was in perfect condition and as soon as I put it on her I knew the fit was exactly right. It's so comfy for me too. Really happy with absolutely everything about Horse Saddle Shop!
Lori Billings
2023-05
Awesome company! Over the past few year's I have ordered a few gaited tree, western saddles....always great customer service, quality saddles!
Hamiltonian
2022-05
Amazing professional service with expert advise and attention to customers needs and wants. A new saddle was purchased for my wife's new gelding destined for Canada. Josh and his staff made selection and sizing easy with the help of there fitting tool, photographs and video. I highly recommend the Horse Saddle Shop and would not hesitate ordering from anywhere worldwide.
Jina Leffert
2023-05
Loved working with the girls! They answered all my questions and told me about the saddles and knew pretty much everything I needed to know about them!! Also helped me pick out the best saddle that helped suit my needs and had the best buying experience
Robin Owen
2023-06
Great customer service - Josh was super helpful and answered all my questions. My Highbank saddle was delivered quickly and I absolutely love it!
El Castillo
2023-08
The entire trade-in process was easy! I received a quote quickly and was sent a return label for my saddle. I was nervous about trading online, but was pleasantly surprised. I tried selling my saddle locally, but didn't have the time. I would definitely recommend going this route if you need a new saddle. They also had a wide variety of saddles to choose from.
Nancy R
2023-08
I have purchased and sold several saddles through Horse Saddle Shop. I also have purchased saddle pads that I have been very happy with. These people are honest and will try to get you the best selling price for your saddle while giving the buyers a great selection of saddles and equipment at affordable prices. If you are selling a saddle, I would recommend Horse Saddle Shop to do that for you. It eliminates the trolls and those trying to scam you if you try to do it yourself. Trust me, they are out there!
Laurie Langford
2023-10
I've purchased 2 saddles from the Horse Saddle Shop. Both times it was a pleasure. The first saddle was not custom and was an easy transaction. The second time, I ordered a custom saddle and worked with Charlie. He was knowledgable and professional throughout our long arduous process of getting the custom saddle made by the manufacurer. I would definately purchase a saddle from Horse Saddle Shop and Charlie again.
Teresa Hurdle
2023-05
I feel like they gave me a very fair price on my trade in saddle. How ever one agent gave me a much better price then the 1st agent I talked too. They respond much quicker on the chat then they do on emails. They sent me a saddle to try very quickly. The test saddle was a fairly decent fit just a little big but a thick pad could fix for my young horse that I felt would be filling out more. I sent back and ordered the same saddle with a few custom changes. When the custom saddle came it was huge on my young horse and it had more of a rock to the saddle then the test saddle had. But it fit my older horse much better. So I kept it and will just continue to use the old saddle on my young horse.
567 jmr
2023-11
The customer service is beyond reproach and I just ordered my second pair of boots from Horse Saddle Shop (HSS). In 2021, when businesses worldwide were still recovering from COVID-19, the boots I ordered online were not in-stock in my size. HSS promptly contacted me offering similar alternatives or the option of the manufacturer make my boots and ship them directly to me. Two years later in 2023 I wanted a different pair of boots from the same brand but the particular model was not listed on the HSS website. HSS came through again contacting the boot company and provided me with price and availability almost immediately and just like that, my second pair of boots from HSS were ordered.
Sébastien Davrou
2024-04
Great experienceCharlie helped me to make my choiceReally simple to get the saddle to FranceI’m thankful for his patience and his advicesI highly recommend
Debbie Brown
2023-05
I have purchased a couple of new saddles from Horse Saddle Shop as well as traded in my used saddles. The customer service is amazing! They were very patient helping me to pick out my new saddle and gave me a very fair trade in value for my used saddle. I worked with Josh and he is very professional, courteous and patient. That is why I continue to go back to them for any thing I need for my horse. I can’t recommend them enough.
Bear Koeller
2023-06
Great saddle supply shop! They had what I was looking for in an uncommon size seat (western saddle) so I did not have to wait six months for one from the manufacturer. The saddle was shipped promptly and fits my horse perfectly. I highly recommend these folks!
| Monday | Closed |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-6 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-6 PM |
| Saturday | 10 AM-4 PM |
| Sunday | Closed |
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