The Salvation Army Family Store & Donation Center

Sidra Luna

2024-05

This is one of my favorite thrift stores. My reason for this review is to give a shout-out to Kyle, the guy working up front. He was very helpful and provided excellent customer service!

Google User

2024-03

Store actually locks its doors at 4:50pm on a regular basis.Some of the workers are very kind.. Others are not.

Addyson Kelp

2024-02

18 mo used sweater for 10.99Things are more expensive than what Walmart sells new.Who is this helping

INDIANA JONES

2019-05

Friendly staff... you can find good deal sometimes

julie key

2023-05

We were in the Bloomington Indiana store on Monday the 19th 2022 and encountered a very rude young man working there. We were talking with our cashier because some of the items I had were not marked and she was working with us on prices. I had asked about a price on a kitchen appliance that had come into the store in 2021 and if she could come down some on the price and she told me she could come down to $25.00 from $29.99 and I was fine with that. That's when the young man came up and asked her if she was ok and she said fine. She asked him if he could wait on the customer behind us, which he started to do. Then she showed me a flat of 12 jelly for canning. All 12 had rings but only 2-3 had lids. The price was marked $9.99. I knew I had seen the same thing at Rural King with all rings and lids for $10.93 just two days earlier. So I mentioned that to her to see if they could come down just a little. That's when the young man said "then why don't you go somewhere else". Even the cashier looked taken back. I tried to explain that 94 more was the price at Rural King with all the rings and lids. Then he said again "just go shop there then". Now I would have understood if she couldn't come down some, I would have just said no thank you. There was no need to get rude like that. Our order without the jars was just over $30.00. My husband was really upset and said "keep it all then" and we left.

Ian The Real G

2021-05

There's a lot great to say about salvation army and it's mission to help the community. The store itself is a great asset to the community. The store has also seen a change of management about 5 times over the last 5 or 6 years, and the most recent management seems to be heavily motivated by profit. This would be normal for a business, but salvation army is actually a charitable organisation. Along with profits it's supposed to be their mission to help the community through reselling items donated to them. And this is taking place and working fine. One of the appeals of the store is being able to occasionally find some decent/nice things at a really affordable price. When I see jackets priced at $40 I think it's too much. I think it's pricing out the people who stand the benefit the most from that jacket. Maybe I'm wrong. Who am I to say it's a bad decision. I don't know the problems management might be facing, maybe they're trying to save up to expand the building to get more floor space or something.The reason I gave a 3/5 is the current manager has also been outright mean to one of my friends and on another occasion very curt with yet another friend. I certainly won't be sending any more friends there. They both called me on the phone to complain.

Tammy Duke

2023-06

Way overpriced!!! Dirty items trying to sell what you can buy a clean brand new item for cheaper!!Ridiculous for a place meant for people than are in need that can't afford much this is not the place to go.Sad and shameful.

Jeania

2021-05

I think for a thrift store, some of their items are priced high. Some of their household items are higher than the Goodwill. Clothes are a great buy though! This is close to my work, so I often make donations and shop during my lunch. It is so much fun to look for treasures.

wendy dawkins

2020-05

I really like supporting this store. They price the stuff donated so the people that need it can afford it. Great job helping people.The staff is always very nice and helpful with unloading and thankful for the donations.

Kerrie Irwin

2019-05

Great employees , very helpful and and extremely , pleasantly , nice . Will keep coming back

Country Peach

2021-05

Friendly staff, great items with good prices.

Stephania Arnett

2018-05

I love the prices and the 2nd hand quality of clothing is best of all thrift store I been in

Charm Hole

2018-05

They're agenda is suspect but they do good for the lower class overall.

Laura M. (Devil,Bomdotcom, Calli)

2021-05

everything seemed as if it was dirty. not a place I will go back to more than likely.

Judith Wilson

2019-05

Salvation army truly cares about the people and the things the people are going through. Great people!

jubayer faruky

2021-05

Very good place to get something in helpful deal

Wilma Hogan

2018-05

I believe in supporting because there prices are fair and helping out the local people in need

Raegan Hall

2020-05

very discriminative & hateful staff. will never go here again.

Mindy Lewis

2019-05

The workers were very friendly and very helpful.

Denise Rader

2022-05

Looking bad in there since the manager left.

Christie

2018-05

Great shopping! Friendly employees!

Susan Ellett (BtownJudo)

2018-05

Nice pricing and friendly staff

Rick Green

2021-05

Friendly,clean and nice cashier.

Terri Inskip

2022-05

I got books for 25 cents

Debra Mullis

2018-05

There r great

Jill Combs (KD8QGA-Ohio)

2018-05

Great for shopping.

Delena Edmondson

2019-05

Got something for everyone