Auntie Anne's

John Stewart

2024-04

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Brian Schack

2023-05

2022-10-15: Google Maps says that Auntie Anne’s opened at 10am this morning. I visited at 10:30am, and the cashier said that they would open at 11am.2022-06-25: According to Google Maps, Auntie Anne’s in College Mall closes at 9pm on Saturdays. When I visited at 8:15pm, both Auntie Anne’s and College Mall were closed.2022-06-22: I tried both the original pretzel bites and the pepperoni pretzel bites. I prefer the former.2022-06-15: I visited Auntie Anne’s in College Mall this afternoon. I tried to buy a small cup of pretzel nuggets. This is on the menu. But the pretzel nuggets on display were already in large cups. I asked can you move them to a small cup instead? No, they cannot.

Andrea Love

2022-05

Today I noticed the person preparing the pretzels texting on her phone with and without gloves then immediately continuing with food prep. Nasty and unsanitary - I hope the restaurant inspection catch this soon.Update 7/10/2021 - the service at this location STILL stinks. As mentioned in recent comments they are slow and rude. There were 8 people in front of me 2 groups of 4. The guy waited on 3 of 4 in the first group then 10 minutes later waited on the 4th person. The second group of 4 in front of me left without ordering. After he waited on the 4th person he went back to making pretzels like there wasn't a line of 8 people including me. I asked if he was going to wait on others he said after he was done making pretzels and the girl said if we don't make pretzels there is nothin to serve. The guy had made 10+ cups of mini pretzels and there were 6 big pretzels in the case and he was still making mini cups. I told them I was going to contact HQ to complain and he said "go ahead and waste your time doing so" ... the girl said if you don't like the service then go somewhere else - so I left they don't deserve my business.

Mary Deckard

2022-05

They had pretzels available (11:25am) in the case today today and said they weren't open for another 10 mins because they had to fill the case completely..Went back later (12:05) and still waited another 10 minutes with one person in front of me.All around it's been not so good lately.The customer service is ridiculous and down rite rude. I understand short staffed and overwhelmed but my lanta.!

Momma Mandy

2022-05

Went today at 7 and asked for a big bucket and employee who was on the phone in a video call said I can’t give you that we’re about to close within few minutes (the mall closes at 9) and said she can only serve what’s in front.Bad serviceDoesn’t taste good either. We have been to a different location which has excellent service and tasted way better.

Albert Poer

2023-05

Friendly staff. I got a bucket of pretzel nuggets and they were hot, fresh and buttery. Love Auntie Anne’s Pretzels

Green Green

2023-05

I went back to them for an exchange because I thought they gave me wrong pretzels. It turned out to be my mistake on the order, but she still gave me a new cup of pretzels that I actually wanted.

Kathleen Kyle

2020-05

This Auntie Anne’s always has good pretzels and pretzel dogs. My son and I had pretzels 🥨 yesterday and they were nice and fresh. Women working here are very nice.

Anna Pies

2022-05

Overall disappointing experience. Long wait and generally disgruntled and frankly RUDE employees. One worker was very nice and made up for the issues, but overall a bad experience.

Ashley Ashley

2022-05

This is the WORST Auntie Anne’s location that I have ever been too. The staff are extremely rude... and their pretzels are sub par. & they are VERY slow. I would give 0 stars if I could

Mike Jones

2018-05

Poor customer service. Really rude lady with hair bun serving people needs serious customer service training or let her make the pretzels. Oriental girl they had was so awesome. Won't be back.

Victoria Burris

2023-05

Google said they would be open until 9 pm on a Saturday night. Drove across town and went up to the booth to see they were closed, and it was only 7:30 PM.

Olivia Begeman

2021-05

Employees were very rude when I went earlier today. Pretzels were good, though.

Jacob Presutti

2022-05

Was overpriced and slow, never come here. Made me wait 20 mins for a mediocre pretzel.

SHAYLEE

2022-05

Always closing early. Not sure if the hours posted online are incorrect, but I've come in multiple times ~20 minutes before closing and they've already been shut down. I've even come an hour before closing and they're already closing up and tell me that they're no longer open. Disappointing.

Ruth Presutti

2022-05

Was slow and charged $1 for cheese on top of a $3 pretzel. Terrible

Cara Merkel

2021-05

The workers don’t wear their masks over their nose sometimes which is really worrying.

Camden

2022-05

just not good overall. mean employees imho

Noah Fullen

2020-05

the staff is always incredibly rude, in need of some serious customer service training

Jennifer Rogers

2019-05

Yummy! If you are thinking butter and more butter and pretzel goodness go!!

Ryan Hawn

2016-05

A classic, if you do manage to visit the mall stop by and at least get a pretzel.

Ashley Camden

2023-05

POOR everything just dont waste your time and money please

Alexander Joseph

2020-05

Well informed staff, the owner makes wine.

S. Phillips

2019-05

They sell great super pretzels!

H

2020-05

Very good cookies and pretzels

Kimbo Slice

2017-05

The staff here are friendly and lovely.

Joshua Ohmer

2022-05

Always a yummy bite.

Hema Patel

2020-05

Best pretzels

Cathy Riley

2020-05

Love this place

lyssaa leigh x

2024-02

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