Marshalls

Wilamina Crider-Green

2023-11

I live in Morris,IL and we have to drive to our nearest Marshall's. I am a major hello kitty fan. I drove to the store with my focus of hunting was hello kitty Christmas items for me and kitty friends. I was searching for the hard to find Hello Kitty Christmas blanket. The store is so big so beautifully filled and organized. I didn't find the blanket (of course) . I found the staff enjoying being there as I was hunting I was over hearing the employees and none of them were being rude , they didn't sound bored or over worked. It was honestly a joy to walk with the store so clean and fun to be in. I was all over the store and was able to find plenty of gifts for my friends ,my puppy, and myself. I love the beauty section, they have so much for your eyes. From eyelashes to eye shadows. Skin care and hair care is a go to for me.I picked up a night time serum for myself. I was able to find unique fun smile bright happy Christmas gifts. The check out people were happy to be there. They were not worn out and dragging. These people were happy when asking if you found everything okay. She noticed all the hello kitty I was buying. I like when people show an interest in my purchase. I am proud to say I love hello kitty and belong to a gift exchange hello kitty group. I left the store with two bags of amazing treasures. For someone who lives in a town where we have Walmart and R.P. store. This store is such a burst of joy as a treasure hunter of gifts to my friends ,puppy, and myself. Totally worth the drive from Morris.

Jon Nagle

2023-11

Lots of options in all departments, we'll organized, we'll maintained and very clean. The employees there were all pretty friendly and when the line got long, they brought up additional cashiers. I like this location!

Sebastian fowler

2022-05

anytime i need clothes i come to here or kohl’s, neither disappoint. always have what i need and at cheaper prices too, they also have a good selection of dog toys, furniture and shoes. Both men’s and women’s section have a large variety of clothing. Sports balls, and other sports gear is also available as well

American Style

2024-02

High prices on final clearance, very cold store in the winter, feels like they blowing A/C no heat.. Macy's prices are better on sale.

Thomsen James

2023-12

Great prices and the staff couldn't be nicer.

116 Unashamed

2024-01

Great service Lady named Trinity behind the counter was very helpful.

Jo Moss

2023-12

It's too crowd!!! I did get an excellent price on shampoo/conditioner that I use

Heather Cruz

2023-05

I love Marshalls it is one of my favorite stores. My family and I shopped at the Yorkville IL store on March 3, 2023 and received the absolute worst customer service experience from the Store Manager! Rude, explosive, racially profiling. I was paying and the cashier advised I could not use a particular discount, I states that was fine and not to worry about it. The manager inserter herself very rudely into the conversation I thanked her and stated I wasn't interested in the discount. She continued to berate me, and was extremely unprofessional. As a store manager I was very disappointed as a faithful customer to be treated with such hostility, disrespect and unprofessionalism. As I walked away to exit the store she continued to yell and tell me if you don't like the treatment call corporate and I didn't belong there. I live 10 min away from this location and would rather drive 35 minutes to another location then experience such unacceptable behavior from the manager or any employee in that store.

Theresa Rico

2023-05

I love going in here to shop. You never know what you will find. The store is clean, organized. Employees are friendly, helpful courteous. I hope this is one of the stores that will not close.

Anastasia Zoldak

2023-07

It's a typical Marshalls. Selection varies so it’s not the place to visit if you only have one style or designer in mind. They lose a star because their shoe selection isn’t as designer centric as I like.

Tonya Mack

2023-12

it ok, this marshalls has alot of good items to choose from

Rafael Perez

2023-12

Awesome service personnel! Found items needed! Great prices!

Shirin

2021-05

Always find lots of good stuff here. Unique items that are priced right. Good job keeping carts and counters disinfected.

Lisa Turner

2024-02

Purse department is always cleaned out but we always manage to find lots of goodies ! Staff is extremely friendly and helpful!

Lynn Elliott

2023-05

First time in the Marshall's since we moved here. I felt like a new woman! Packed but clean and organized, nice size store and brightly lit. The only thing is the music was LOUD. A bit too loud for me. Turn it down and get a 5th star on my next review!

Samantha

2023-05

Love shopping here! Great deals, cute clothes, attractive home decor, and so much more. A little bit of everything!

melisa aguirre

2022-05

I was just looked for a bench for my room. Had alot to choose from but not the right size. But I just happened to spot a great looked green Polk adot top and sweater that would go great with it. Couldn't believe how helpful the girl at the fitting rooms. Had to buy them.

Riff T

2023-05

Such a good clothing store! The staff is friendly, and Gavin was such a help in finding what I needed! Definitely give him a raise!

Sheila Thompson

2023-11

Always find more than I went n there for!!

Kira Champlin

2022-05

Wish they had a better selection for swimming suits, but I will say I love the 2 piece boys Nike, Adidas, and Under Armor shorts and t-shirt for only $15 you can't beat that deal! My son can look nice in his brand name stuff for half the price this is a single moms dream store!!

Latif Yusuf

2024-03

What a good place to shop

Daniel Roop

2020-05

When the girlfriend says that it'll be a "real quick" shopping trip... It's a trap! You can spend some serious time looking through all of the stuff because it is different every time you go in there. Never know what you will find. By nature it's a relatively messy store because they may only have a couple of each item but it isn't bad. I would recommend stopping to see what they have.

Courtney Richardson

2018-05

Spent over $300 dollars on one visit. I had a lot to get to the car so the employee helped me. She told me to bring the car around so I did. She then brought out all my items and helped me load them in my car. Great customer service!

Shakti Amsbary

2023-05

I love the deals and this Marshall's specifically has a great selection of drippy t-shirts, sweatshirts, pants, and ample supply of cozy cover-ups/blankets

Michelle Patterson

2019-05

The shoe selection needs some improvement nothing worth looking at. The problem I experienced when I was shopping there was a tall male employee that made my experience uncomfortable he kept following me and looking in my cart. I just left because he was annoying they need a course on customer service and personal space.

Kelly Jordan-Licht

2018-05

Great prices, nice employees, wide variety of brands/designers, limited in Big/tall/plus/dresses. Recent clearance purchase : 2 women's sweaters, CK suit skirt, Nike compression LS top, 2 Jordan sports shorts, 2 pairs of boys pants, 1 trendy work shoulder bag = $120.

VTNE Prep

2020-05

I wish I could write a review for Marshall’s online store and how the customer service works for Marshall’s inside the store. I recently purchased luggage from Marshall’s online since I have a new job that I travel weekly. I received my package, and inside the box was marked luggage along with being charged for my luggage of over $75, but I received a Christmas candle instead. Today I went to my local Marshall’s since online customer service is closed. The manager on staff told me I could not receive a refund since the item I purchased on the receipt was not the same item that I was returning, even though the candle had the luggage barcode on it. I was told that I would have to contact customer service on Monday for online purchases, and hopefully they will be able to take the return. This is absolutely terrible customer service. Marshall’s should always be able to take back a product regardless if it was purchased online or in the store. It even had a section on the receipt with information for stores to take returns and look up purchase information. There is no reason that I should now be stuck with this $75 Christmas candle from Marshall’s, because of their carelessness when packing my order. I have been a customer for years, and I am not sure that I will continue to support a company that can’t value customer service.

Susan Lewis

2022-05

We found backpacks and shoes and many of other items all at very mark down prices compared to the larger chains. School shopping was painless for our five kids this year.

David Sacenti

2020-05

Marshall's is a pleasant shopping experience. Their prices can't be beat. The only problem is if you see a great bargain, you better grab it the first time because if you come another day you may not find it. So grab it when you can!!!

erika koller

2023-05

Decent prices some are a little pricey but overall good. Cool items, brand names good quality!!